Hortensia Flower

Hotels
7.7 (86 reviews)
46 Phố Lương Văn Can , Hanoi , VN
+84 366 708 050

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.95
Room noted as not clean, with mold and hair in the bathroom.
Service
8.95
Staff was friendly and helpful throughout the stay.
Location
9.45
Great location in the heart of the city, easy access to attractions.
Room Quality
6.95
Some rooms noted as small and lacking windows, some needing renovation.
Amenities
6.45
Basic amenities present, but issues with elevator and cleanliness noted.
Value for Money
8.45
Affordable given the central location and quality of service.
Food and Beverage
7.45
No specific mentions, standard quality for this hotel tier.
Overall Experience
7.95
Mixed feelings overall, fantastic location but multiple issues varied by room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:26

Property Description

Central Location: Located in the heart of Hanoi, just 400 meters from Thang Long Water Puppet Theater.

Concierge Service: Enjoy the convenience of our concierge service and tour desk for a hassle-free stay.

Modern Amenities: With a 24-hour front desk, airport transfers, room service, and free WiFi, we cater to all your needs.

Experience the best of Hanoi at Hortensia Flower. Book now to secure your stay in the vibrant city center.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

7.7
Based on 86 reviews
Cleanliness: 5.95
Service: 8.95
Location: 9.45
Room Quality: 6.95
Amenities: 6.45
Value for Money: 8.45
Food and Beverage: 7.45
Overall Experience: 7.95
Q
quanghm • couple • vn
8
2026-10-28 • via Nuitee
V
Virginia • couple • sg
5
Cons:

Does not look like a hotel, more of spa parlour from outside.
Payment only cash. No visa.
Aircon not cooling.

2026-10-21 • via Nuitee
B
BANDAR • family_with_children • sa
7
2026-10-15 • via Nuitee
A
Alba • couple • es
9
Pros:

El personal de recepción es súper amable. La habitación estaba correcta y limpia. Ubicación excelente.

Cons:

Nada

2026-10-12 • via Nuitee
H
HONG THUY • couple • vn
10
Kỳ nghỉ tốt
Pros:

Nhân viên nhiệt tình, rất gần Hồ gươm, đi bộ khoảng 2 phút, xung quanh nhiều hàng quán ăn

2026-10-07 • via Nuitee
N
Nguyen Duc • couple • vn
10
It was fantastic—the room was clean, the reception staff were cheerful, and everyone there was very friendly. The price
2026-10-07 • via Nuitee
M
max • extended_group • vn
10
2026-09-19 • via Nuitee
A
Andreea • extended_group • gb
10
2026-09-17 • via Nuitee
M
manon • couple • fr
10
2026-09-15 • via Nuitee
J
Junwoo • solo_traveller • kr
9
Pros:

위치 최고, 하노이 올드쿼터 한복판에 호수 근처인데 이 가격이면 만족합니다. 침대넓고 욕실 좋아요.

Cons:

구글지도에 건너편으로 잘못 나와있어서 한참 헤맸어요.

2026-09-13 • via Nuitee
E
Ella • solo_traveller • gb
9
Pros:

Great stay ! Staff were all so friendly. they gave fresh towels and water each day !

Cons:

Drains are flighty smelly. But I let reception know

2026-09-12 • via Nuitee
E
Elise • solo_traveller • fr
10
Pros:

J’ai beaucoup appréciée cette établissement. La chambre est sublime et très confortable. Personnel au top.

Cons:

Rien

2026-09-03 • via Nuitee
S
Stevens • solo_traveller • au
9
Great stay
Pros:

Very nice overall, The room was big, clean and you can get massages as soon as you left the elevator

Cons:

Maybe a bit noisy outside due to the location but it is expected so not a problem really

2026-08-29 • via Nuitee
O
ollier • couple • fr
9
2026-08-17 • via Nuitee
U
Uyên • solo_traveller • vn
10
Pros:

Phòng gọn gàng sạch sẽ, vị trí trung tâm ngay gần hồ thui. Nhân viên và ông chủ đều thân thiện và nhiệt tình

2026-08-11 • via Nuitee
4
4. • extended_group • vn
10
tuyệt vời
Pros:

tất cả đều tuyệt vời

2026-08-11 • via Nuitee
V
Van • family_with_children • vn
10
Pros:

Thân thiện

2026-08-09 • via Nuitee
L
LINH • family_with_children • vn
10
Pros:

Vị trí khách sạn rất trung tâm, gần nhiều địa điểm ăn uống và vui chơi nổi tiếng. Lễ tân thân thiện. Giá phòng hợp lý, sạch sẽ.

2026-08-09 • via Nuitee
T
Tuyền • couple • vn
9
2026-08-08 • via Nuitee
T
Tou • solo_traveller • fr
3
Ne pas se fier aux photos
Pros:

L'emplacement de l'hôtel par rapport à la zone touristique malgré sa situation dans une rue à sens unique.

Cons:

Les équipements vieux et réparés à la vas vite au dépend du confort et de la sécurité du client. Le ménage est mal fait.
Le propriétaire m'a demandé de mettre une bonne note mais vu la chambre que nous avons eu , ce n'est pas possible.
Une clim défaillante et un ventilo qui ne peut pas arrêter d'osciller.
Une porte d'entrée qui laisse passer tout les bruits extérieurs.
Dommage, le patron est sympathique et attentionné.

2026-08-03 • via Nuitee