Hotel Borgo di Ciàula

Hotels
8.5 (589 reviews)
113 Via Roma , Santa Flavia , it

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Beautiful location
Cons:
Lack of maintenance
Noise issues
Breakfast variety

Categories

Cleanliness
8
Overall good cleanliness, but some reviews mention signs of wear.
Service
9
Staff were consistently described as friendly and helpful.
Location
9
Beautiful sea front location praised in multiple reviews.
Room Quality
8.5
Rooms described as spacious and comfortable, though some issues reported.
Amenities
8.5
General review mentions pleasant amenities, but some lack in maintenance.
Value for Money
8.5
Price may not meet expectations as mentioned in a few reviews.
Food and Beverage
8
Positive remarks about the restaurant, but breakfast variety was lacking.
Overall Experience
8.5
Many positive experiences but with noted issues affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 21:48

Property Description

Luxurious Accommodation
Hotel Borgo di Ciàula, nestled in Santa Flavia, offers 4-star accommodation with concierge services, a garden, and free WiFi. The rooms are elegantly designed, featuring flat-screen TVs, air conditioning, and some with a terrace for breathtaking views.

Convenient Amenities
Enjoy the convenience of room service, a 24-hour front desk, and airport transfers at Hotel Borgo di Ciàula. Additionally, a car rental service is available for exploring the charming surroundings.

Explore and Unwind
Located near Spiaggia di Porticello, guests can indulge in cycling and beach activities. For a relaxing stay, visit Kafara Beach or Spiaggia dell'Aciddara, both just a short distance away.

Experience luxury and comfort at Hotel Borgo di Ciàula. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PMO

Location

Guest Reviews

8.5
Based on 589 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
T
Tartamella solo_traveller be
8
2026-07-25 via Nuitee
G
Giunta solo_traveller it
10
Pros:

Tutto impeccabile

2026-07-24 via Nuitee
R
Roberta couple it
7
2026-07-24 via Nuitee
R
Regimantas solo_traveller lt
10
2026-07-22 via Nuitee
F
Fabris65 solo_traveller it
10
2026-07-21 via Nuitee
S
Simović couple rs
9
Pros:

In a quiet little town, perfectly positioned if you don't want the hustle and bustle of the city, neat, clean, comfortable!

2026-07-21 via Nuitee
A
Antonino solo_traveller it
8
2026-07-20 via Nuitee
L
Lídia extended_group hu
10
2026-07-18 via Nuitee
L
Lídia extended_group hu
10
An exceptional hotel with outstanding hospitality, impeccable cleanliness, and a perfect location, making our family hol
Pros:

We arrived as a group of 10 with our family, and we were absolutely satisfied with everything.We were extremely happy with the hotel. It was beautiful, spotless, and the rooms were cleaned every day. The towels were changed daily, and the entire staff was incredibly kind, welcoming, and helpful. A special thank you to the lovely lady who served breakfast. Every morning she remembered exactly what kind of coffee we liked, which made us feel truly cared for. The kindness, attention to detail, and warm hospitality we experienced were simply outstanding. We had a wonderful week at this hotel. The beaches and the crystal-clear sea were amazing, and everything was within a short walking distance from the hotel. We highly recommend this hotel to both families and couples. It’s a fantastic place to spend a relaxing and unforgettable holiday. We would be delighted to stay here again!

2026-07-18 via Nuitee
L
Lionello solo_traveller it
8
Pros:

La posizione eccellente parcheggio ok tutto il resto ok. A parte l'ubicazione della camera.

Cons:

La camera era al quarto piano e con le valigie è dura senza ascensore nonostante l'aiuto del personale.unico neo del soggiorno.

2026-07-17 via Nuitee
S
Sonita42 solo_traveller es
8
Pros:

Instalaciones muy bien cuidadas, con bonita decoración, habitacion súper espaciosa.

Cons:

El servicio es mejorable. Aunque el personal es muy agradable en el trato, se nota que hay poco personal.
Llegamos a hacer el check in y la recepción estaba vacía. Es algo que no debe ocurrir en un hotel de 4 estrellas.
Mucho ruido, aunque esto no es culpa del hotel, ya que había fiestas, pero se podría mejorar el aislamiento de las ventanas.

2026-07-14 via Nuitee
F
FULVIO solo_traveller it
9
Pros:

Camera bella grande e ordinata. Dipendenti tutti gentili.

Cons:

Colazione buona... ma speravamo di trovare qualcosa di piu artigianale e di territorio. Sfiziosa la ricotta

2026-07-07 via Nuitee
R
Roberta solo_traveller it
8
Spero che al prossimo soggiorno ci sarà un miglioramento
Pros:

Niente di particolare

Cons:

Climatizzazione insufficiente

2026-07-06 via Nuitee
S
sanae extended_group ma
9
Pros:

petit déj nickel , personnel très sympa je recommande

2026-07-06 via Nuitee
P
Paolo extended_group it
10
2026-07-06 via Nuitee
D
Davide family_with_children it
10
Bellissimo soggiorno <3
Pros:

Albergo molto carino, a due passi dal mare e con una vista strepitosa, con molti localini raggiungibil a piedi.
Le stanze super pulite, grandi, letti comodi, silenziose, e sistema di condizionamento super efficaci. Lo staff molto disponibile, sorridente e molto preparato.
Torneremo sicuramente

Cons:

Niente, se proprio devo trovare un neo è quello della colazione: prodotti pochi e poco artigianali, poca presenza di cibi locali e di varietà; proporrei di mettere qualche torta e dolce siciliano e qualche pezzo dì rosticceria palermitana che sicuramente sarà apprezzata dagli stranieri.

2026-07-05 via Nuitee
D
Daniel solo_traveller de
6
War ok für paar Tage
Pros:

Freundlichkeit

Cons:

Schimmel im Bad
Klima war immer aus wenn die Putzfrau da war

2026-06-30 via Nuitee
C
Claudia couple at
5
2026-06-29 via Nuitee
G
GIORGIO TERESIO couple it
10
2026-06-25 via Nuitee
B
Birgitta couple de
8
Wir konnten sehr gut entspannen, auch aufgrund der schönen Strandpromenade und der guten Lokale.
2026-06-24 via Nuitee