Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Luxurious accommodations
Delicious food

Categories

Cleanliness
9.71
The lobby and guest rooms were clean and luxurious, providing a pleasant experience.
Service
9.98
Staff were exceptionally helpful and kind, contributing significantly to a memorable stay.
Location
9.72
A perfect location, close to the old town, yet pleasantly removed from the noise.
Room Quality
9.57
Rooms were described as lovely and comfortable, contributing to a good stay.
Amenities
9.5
Amenities included a gorgeous pool, a rooftop, and an executive lounge, enhancing the stay.
Value for Money
9.16
The experience was deemed worth the price, given the quality and service.
Food and Beverage
9.41
Buffet-style breakfast was delightful, featuring a variety of cuisines.
Overall Experience
9.78
Overall a fantastic experience, making guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:03

Property Description

Exquisite Blend of Tradition and Luxury
Hotel Royal Hoi An - MGallery by Sofitel beautifully intertwines Japanese tradition with Indochinese luxury, offering a unique and romantic setting along the Thu Bon River.

Luxurious Amenities
Indulge in the infinity pool overlooking the river or relax at the outdoor pool. Unwind with a cocktail at The Deck Hoi An, the city's highest rooftop bar, while enjoying a breathtaking sunset.

Convenience and Comfort
Enjoy elegantly decorated guestrooms with river and city views. Benefit from 24-hour front desk services, complimentary WiFi, and access to services like babysitting and bike rentals. Treat yourself to a spa day at Woosah Spa or savor Vietnamese, international, and Japanese cuisine at Faifo Café.

Experience the charm of Hoi An with us at Hotel Royal Hoi An - MGallery by Sofitel.

Important information:

Please inform Hotel Royal Hoi An - MGallery in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note that the hotel is able to accommodate a maximum of 1 extra bed in each room with surcharge.

Please inform the hotel of the exact number of guests arriving with you upon booking. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note that the name of the credit card holder must be the same as the guest's name and the credit card must be presented to the property upon check-in. If the guest is unable to present the credit card upon check-in, the guest will need to pay directly to the hotel once again. After which the deposit amount will be refunded to the original credit card.

Please note that there may be some slight variations in room floorplans, depending on the positioning of the reserved room category on each floor of the hotel building.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for VND 1,350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 239 reviews
Cleanliness: 9.71
Service: 9.98
Location: 9.72
Room Quality: 9.57
Amenities: 9.5
Value for Money: 9.16
Food and Beverage: 9.41
Overall Experience: 9.78
J
jimmy6906 Business Ho Chi Minh City
10
Great location with friendly warm service
Pros:

The hotel is in the great location with the river next to it, in the center of Hoi An Ancient Town. Staff are friendly and welcoming. We had a great time enjoying good food, outdoor poolside both on the rooftop and at the ground floor. Strong recommendation for couples, travelers, business, solo, honeymooners, celebrations or to know deeper about the heritage, culture.

2026-06-13 via Tripadvisor
H
H4511XNmorganp Couples
10
Perfect Honeymoon Hotel
Pros:

We had a great time staying at the Hotel Royal for three nights on our honeymoon!! The staff was so friendly, the view from the room was amazing, and the location to Old Town couldn’t be better. Would definitely stay here again!!!

2026-06-11 via Tripadvisor
J
jimbY4956WD Couples
10
Great hotel, location and value.
Pros:

Great location, good facilities, good service and excellent breakfast. River views. Walking distance to old town shops, markets, and the BEST massage across the road at Habana!

2026-06-10 via Tripadvisor
E
elizabethpJ1002DD Couples
10
Lovely!
Pros:

Beautiful room, lovely staff, delicious breakfast buffet, and super close to where it’s all happening.

2026-06-10 via Tripadvisor
M
Maps67712964291 Couples Melbourne, Victoria
10
My all time favourite Hôtel
Pros:

We stayed at Royal for 19 nights. We were after a very relaxing break and it was exactly what we needed.
The staff are so attentive and respectful.
Trinh in the Deck bar and pool upstairs was amazing. Trinh was helpful kind and very attentive.
The 2 pools were so clean I spent everyday by the pool upstairs drinking Pina Colada.
The hotel is in the best area as it’s not to far from the old town and not to close that you hear all the noises.
Housekeeping replenished the fridge with water coke and soda water free of charge daily which meant we didn’t need to go out and buy drinks..
one of the best hotels we have stayed in and we have travelled all over the world from Thailand to Italy to Greece. Hotel Royal hands down best overall.

2026-06-09 via Tripadvisor
6
624danicat Couples
10
Lovely 5-star property in Hoi An Old Town
Pros:

Location is convenient. It’s just a short walk to the center of old town. Atmosphere was very elegant yet relaxing. Great Value for money overall for those looking for 5 star stay in Hoi an.

Our room had beautiful riverside views from the balcony. It was well appointed, very clean, and beautifully decorated. Love the bathtub!

Service was superb all throughout our stay. Ms. Vy the Desk Manager was very helpful and accommodating. All staff members were welcoming and pleasant.

Great breakfast buffet selection with a noodle bar where you can try local dishes like cao lau and a vietnames coffee bar. The roof top bar had the best view in town. Perfect for sunset happy hour. There were 2 pools in the property one on the ground floor by the river and another by the rooftop bar. It was so refreshing to take a dip in the midst of the heat. They offered a shuttle service to and from their partner beachfront property where you can enjoy the amenities as well.

Overall, Highly recommended and i would love to go back.

2026-06-09 via Tripadvisor
L
L4291YYjustinm Couples
10
Amazing Stay
Pros:

Beautiful room. Gorgeous bathroom. I loved the tub. We had a river view balcony. It was nice to watch the lanterns come on during the evening. The bed was so comfy. Easy walk to everywhere. Breakfast was wonderful, and the staff were so very nice. Roof top pool with a sunset view was perfect.

2026-06-09 via Tripadvisor
E
ElaineS757 Couples
10
Fabulous stay
Pros:

Walking distance to old town. Room was fabulous as was the air-conditioning.
Two pools and the bottom one was quite big and offered good shade in the afternoon.
Amazing views from the rooftop bar.
Al the staff were fantastic and couldn't do enough to help.
Massages in the spa were divine.
Food in the Faifo Cafe was amazing.

2026-06-04 via Tripadvisor
K
kimcL5375UZ Couples
10
Great stay
Pros:

Many thanks to Minh at Reception during our stay. Great location.

2026-06-04 via Tripadvisor
2
240lylej Couples
10
RELAXING EXPERIENCE
Pros:

Wonderfully presented hotel with welcoming accomodating staff in a great location. Exceeded expectations, HIGHLY RECOMMENED.

2026-06-03 via Tripadvisor
P
paulalR7075LV Family
10
Vacation getaway!!
Pros:

We had an amazing stay and honestly couldn’t have asked for more. Everything about this hotel was top-notch. The food was excellent, the location was fantastic, and every staff member we interacted with was friendly, helpful, and genuinely seemed to care that we were having a great experience.

The amenities were outstanding and the entire property was beautiful and very well maintained. It’s one of those places where everything just works and you can completely relax and enjoy your vacation.

We would definitely stay here again and wouldn’t hesitate to recommend it to others. A true five-star experience from start to finish.

2026-06-01 via Tripadvisor
U
U3826IWscottb Couples
10
Great Hotel - Room, Staff, and Amenities all just a short work from Ancient Town Hoi An
Pros:

Amazing experience, we stayed in a Deluxe King River View room. The room was great, the pools were fantastic and refreshing and the morning breakfast exceeded both of our expectations with a wonderful mix of local and international options. The service was great and all the staff were friendly! We'd happily stay here again on a return visit.

2026-05-30 via Tripadvisor
S
seliciac2023 Couples
10
Lovely Atmosphere and a Wonderful Stay in Hotel Royal, Hoi An
Pros:

We were very pleased with the hotel’s service, and the staff were extremely attentive. Room service was efficient, as when I needed a plier because my luggage clasp came off, the technician arrived promptly and fixed it for me. Although our first night’s sleep was slightly affected by an air-conditioning trip, the room itself was spotless, with no dust on the floor or the desk.

We had dinner at the hotel’s Wakaku Japanese restaurant, where the sushi was fresh and the meal was simple yet enjoyable. On 30 May, we were pleasantly surprised to receive a birthday cake for my partner during breakfast. It was a thoughtful gesture that made our stay even more memorable. I would be happy to return the next time I visit Hoi An.

2026-05-29 via Tripadvisor
3
383saritam Family Chandigarh
10
Excellent
Pros:

Excellent hotel location is good

2026-05-28 via Tripadvisor
C
ChongY152 Family
10
A very good and clean bedroom, comfortable bed with sleeping well . Very good and healthy breakfast with quality.
Pros:

Nice and hospitality hotel , will be back again

2026-05-27 via Tripadvisor
S
sharonhO7067XU Couples
10
Excellent hotel, we will be back.
Pros:

Excellent hotel and close to Old Town Hoi An.

2026-05-25 via Tripadvisor
S
stephenhK6014LT Family
10
Tranquil experience
Pros:

Beautiful hotel with great pools

2026-05-24 via Tripadvisor
S
Safari44144197441 Friends getaway
10
Service was exceptional
Pros:

All the staff was so kind and helpful while staying here always was welcomed with smiles. Highly recommend for a nice getaway.

2026-05-24 via Tripadvisor
J
jimmyb04 Couples Perth, Greater Perth, Western Australia
10
Great hotel in Hoi An
Pros:

Lovely hotel in old Hoi An; great clean and comfortable room with plenty of space; breakfast was fantastic with great range of fresh food; pool is very large with plenty of sunbeds.
Staff were lovely and helpful especially Sa and
Csun. Highly recommended

2026-05-24 via Tripadvisor
D
dhong1997 Couples Vancouver, British Columbia
10
Beautiful and Luxurious Hotel
Pros:

The staff are all very friendly with great customer service, and attentive to details. The hotel amenities were perfect with a lovely rooftop pool & bar, and a beautiful view of the city. The breakfast food selection was absolutely amazing and delicious at the restaurant. The spa and spa services were great and a very relaxing experience. A wonderful couples getaway! We will definitely return to Hotel Royal Hoi An.

2026-05-19 via Tripadvisor