Best Western Niantic - New London, Mystic Area

Hotels
•
Best Western
8.8 (565 reviews)
265 Flanders Rd , Niantic , US
+1 860-739-3099

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good location
Cons:
Barriers to access (bed height)
Not clean
Breakfast quality inadequate

Categories

Cleanliness
6.91
One review indicated the room was dirty, and another mentioned cleanliness issues.
Service
9.68
Overall, most reviews highlighted helpful and polite staff despite a couple of negative mentions.
Location
9.62
Several remarks appreciated the convenience of the hotel's location.
Room Quality
9.07
Rooms were described as comfortable and well-designed, but there were some concerns about bed height.
Amenities
8.7
Mixed reviews regarding amenities, with breakfast and certain facilities mentioned as needing improvement.
Value for Money
9.36
Reviewers felt the hotel provided a reasonable price for the quality expected.
Food and Beverage
7.41
Breakfast options received negative feedback, with suggestions for improvement.
Overall Experience
9.68
General sentiment was positive with many reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:46

Property Description

Convenient Location
Ideally located just 24 km from Mystic Seaport and within close proximity to Foxwoods Casinos and Goodspeed Opera House.

Modern Amenities
Enjoy a comfortable stay with air conditioning, flat-screen TV, and free WiFi in all units. Some rooms even feature a convenient kitchenette.

Delicious Breakfast
Start your day right with a hearty Full English/Irish breakfast served every morning at the hotel.

Experience the perfect blend of comfort and convenience at Best Western Niantic - New London, Mystic Area. Book your stay now and make unforgettable memories!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, a security deposit of USD 150 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodations.

Please note, guests must be 21 years or older to check-in and must provide a valid ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.8
Based on 565 reviews
Cleanliness: 6.91
Service: 9.68
Location: 9.62
Room Quality: 9.07
Amenities: 8.7
Value for Money: 9.36
Food and Beverage: 7.41
Overall Experience: 9.68
S
Stephen • solo_traveller • us
7
Pros:

Overall it was fine

Cons:

The breakfast could have had more variety

2026-09-18 • via Nuitee
G
Gerard • couple • us
10
Overall, the hotels was very nice.
Pros:

The breakfast could’ve been a little better, real eggs, etc., but it wasn’t terrible

Cons:

Breakfast could’ve been better real Eggs, little higher quality food

2026-09-18 • via Nuitee
C
Christian • couple • us
10
I would definitely book again
Pros:

It was clean and updated .

Cons:

They allow dogs . And there was a dog barking for a couple of hours ,

2026-09-14 • via Nuitee
G
Guy • couple • us
10
Overall a good experience
Pros:

Friendly staff and clean rooms.

Cons:

A bit pricey..

2026-09-14 • via Nuitee
M
Maritza • extended_group • us
10
2026-09-11 • via Nuitee
L
Laurent • solo_traveller • fr
8
Pros:

Personnel agréable et professionnel.
Hôtel très propre, bien entretenu.
Chambre spacieuse. Grande douche, très agréable.

Cons:

Matelas un peu trop mou.

2026-09-08 • via Nuitee
P
Paul • solo_traveller • gb
10
Pros:

We liked the cleanliness and the breakfasts.

Cons:

Would have liked another seat in the room.

2026-09-08 • via Nuitee
M
Mirsada • family_with_children • us
8
2026-09-08 • via Nuitee
E
Enyuan • family_with_children • us
7
2026-08-31 • via Nuitee
D
Diana • couple • us
8
2026-08-31 • via Nuitee
Z
Zane • family_with_children • lv
7
2026-08-29 • via Nuitee
K
Klegarth • family_with_children • us
7
2026-08-29 • via Nuitee
A
Ashlee • family_with_children • us
9
2026-08-26 • via Nuitee
C
Caterina • couple • us
4
2026-08-17 • via Nuitee
S
Santiago • family_with_children • es
10
Pros:

Great overall

2026-08-13 • via Nuitee
H
Hailee • couple • us
8
2026-08-10 • via Nuitee
C
Colin • family_with_children • gb
8
Functional overnight stop with amenities nearby + pool
Pros:

Massive room (suite), enormous bed, really comfortable room, blackout blinds, aircon, fridge, sink, microwave. Sofa bed wasn’t made up for child, but easy fix as linen in wardrobe. Fantastic continental-style breakfast with lots of choice. Great swimming pool and outdoor patio.

2026-08-08 • via Nuitee
D
Debbie • solo_traveller • us
9
2026-08-04 • via Nuitee
E
emeline • solo_traveller • fr
8
Suffit pour 1 nuit mais pas un coup de coeur
Pros:

Le tarif tres correct pour 4 avec petit dej.
Personnel aimable à l'accueil.

Cons:

Petit déjeuner limité, peu de choix et pas assez de table avec personnel peu souriant.
3 serviettes pour 4 dans la salle de bain.
Clim qui se relançait sans cesse alors que je l'avais mise sur off, j'ai dû la débrancher.

2026-08-04 • via Nuitee
A
Angela • family_with_children • ca
8
Pros:

C'était parfait : le service, l'emplacement,

Cons:

Il pourrait y avoir un peu plus de variété au petit-déjeuner. Comme on y passe 5 nuits, ça finit par devenir répétitif. On pourrait varier un peu les fruits, le pain… proposer quelque chose de différent.

2026-08-04 • via Nuitee