Newcastle Central Plaza Apartment Hotel Official

Hotels
6.8 (680 reviews)
741 Hunter Street Newcastle West , Newcastle , au

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Free
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Spacious apartments
Good location
Cons:
Cleanliness issues
Air conditioning problems

Categories

Cleanliness
4.41
Significant complaints about cleanliness with very dirty kitchen and dusty rooms.
Service
7.88
Some service issues noted, but generally acceptable with good staff interaction.
Location
8.42
Convenient location with easy access to venues and places to eat.
Room Quality
6.87
Rooms were spacious but issues like broken air conditioning and furniture condition noted.
Amenities
5.9
Amenities like air conditioning and Wi-Fi were not functional, affecting satisfaction.
Value for Money
6.36
Guests felt the value did not match the price given the several issues encountered.
Food and Beverage
7.41
No specific comments on food and beverage, assumed average quality.
Overall Experience
7.18
Mixed feelings overall, with some positives but overshadowed by major negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:53

Property Description

City-Centric Luxury Living

Prime Location: Enjoy the convenience of being just minutes away from the heart of Newcastle, Nobby's Beach, and Hunter Stadium.

Modern Amenities: Relax in style with an outdoor pool, fitness centre, and well-equipped apartments featuring city views, kitchen facilities, and laundry services.

Complimentary Perks: Benefit from free private parking during your stay at Newcastle Central Plaza Apartment Hotel.

Experience comfort and convenience at its finest - book your stay now at Newcastle Central Plaza Apartment Hotel.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 680 reviews
Cleanliness: 4.41
Service: 7.88
Location: 8.42
Room Quality: 6.87
Amenities: 5.9
Value for Money: 6.36
Food and Beverage: 7.41
Overall Experience: 7.18
A
Ann • solo_traveller • au
6
2026-07-21 • via Nuitee
R
Rodney • extended_group • au
9
I would recommend this hotel and would definitely stay here again
Pros:

The 3 bedroom apartment was very spacious and value for money, it was clean and tidy. Everyone who stayed was happy with their accommodations. Would definitely book again while staying in Newcastle.

Cons:

Value for money was awesome, we had plenty of space and was close to the heart of Newcastle which made it easy to travel around.

2026-07-14 • via Nuitee
O
Oplinger • solo_traveller • au
10
2026-07-12 • via Nuitee
R
Robert • family_with_children • au
9
Comfortable and roomy apartment great for a family stay in Newcastle.
Pros:

Good location easily accessed by car. Quite roomy and heated pool a hit with children.

Cons:

Nil

2026-07-11 • via Nuitee
J
JoshyB • solo_traveller • au
10
Pros:

Mostly everything

Cons:

Wifi isn't working as you pay that much for the apartment and to have that wasn't ideals

2026-07-06 • via Nuitee
A
Ainslee • extended_group • au
8
Good location, spacious unit for the price.
Pros:

Great location, very spacious unit. 6 people, so 3 toilets was great.
Easy to locate room key on arrival. Parking behind building was free for most the weekend.

Cons:

The on site parking was not clear how to get in so parked behind which was fine. Parts of the bathroom and laundry are run down, didn’t effect our weekend though.

2026-06-28 • via Nuitee
R
Rebecca • family_with_children • au
6
Cons:

Very dirty

2026-06-16 • via Nuitee
S
Steven • extended_group • au
8
2026-06-08 • via Nuitee
B
Bautista • solo_traveller • sg
7
2026-06-07 • via Nuitee
P
Peter • couple • au
7
I will be recommending your establishment for the price and location and configuration of room
Pros:

Comfortable bed, comfortable clean lounge only thing was the washing machine didn’t work

Cons:

Balcony arrangement quite dirty Aircon compressor blows on you while you sit down sliding doors rattle went high wind

2026-05-15 • via Nuitee
S
Sanj • extended_group • au
10
2026-05-14 • via Nuitee
G
Guanfeng • solo_traveller • au
8
2026-04-20 • via Nuitee
G
Guston • solo_traveller • au
4
Pros:

3 rooms, spacious, pool area was nice.

Cons:

No washing machine, no dryer, no vacuum, no broom.

2026-04-14 • via Nuitee
D
Daniel • family_with_children • au
10
2026-04-10 • via Nuitee
Z
Zi • family_with_children • au
7
2026-04-06 • via Nuitee
A
Airlie • family_with_children • au
7
Uncomfortable beds, dribbling shower.
Pros:

Location, clean.

Cons:

Parking was difficult. No staff. Automated phone when I called.
Bed was hard. Shower was terrible.

2026-04-06 • via Nuitee
P
Pauline • solo_traveller • au
5
The standard of cleanliness and presentation was unsatisfactory - would not recommend it to others.
Pros:

Handyman, Andrew politely removed and replaced faulty tv from lounge area - replacement worked efficiently.
Bed was reasonably comfortable. No towel changes - daily or otherwise on offer, but able to use towels from spare bedroom. (I had booked a 1 bedroom apartment, but was allocated a 2 bedroom apartment). Because there was no personal contact with any staff except for Andrew who was called to solve the problem of a faulty tv and no-one in reception when I arrived or departed, any of my concerns or queries went unanswered. Security measures for accessing the apartment and for while being in the apartment appeared to be most effective. I felt safe but, very isolated from any staff contact or support.

Cons:

Apartment was "tired" and shabby in general- paintwork needed to be upgraded, lounge curtains were old and shabby- those on the western side the lounge were ineffective against the glare of the afternoon sun making it very difficult to view the tv. or to avoid the unpleasant glare on any sunny afternoon. Standard of cleanliness of uncarpeted areas was of concern. Rangehood of oven was very "grotty" and greasy.

2026-03-30 • via Nuitee
S
Scott • couple • au
10
2026-03-22 • via Nuitee
S
Sue • solo_traveller • au
7
2026-03-09 • via Nuitee
K
Kelly • extended_group • au
8
Clean, comfortable and easy to locate
Pros:

Great location. Easy check in when reception is closed

Cons:

We left and item in the room and still awaiting a return call after leaving a message

2026-03-01 • via Nuitee