Grand Victoria Boutique Hotel

Hotels
8.9 (171 reviews)
Bernardo Valdivieso entre José Antonio Eguiguren y Colón , Loja , ec

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Hot rooms
Maintenance issues

Categories

Cleanliness
8.43
Mixed reviews highlighting beautiful and clean common spaces, but issues with room cleanliness and old amenities.
Service
9.4
Staff was described as friendly and competent, with high levels of attentiveness.
Location
9.44
Multiple mentions of excellent location in the heart of Loja, convenient for walking to attractions.
Room Quality
7.89
Complaints about heat, lack of ventilation, and old room features, affecting the overall comfort.
Amenities
8.92
Good amenities like free coffee/tea and a solid breakfast buffet, but maintenance issues noted.
Value for Money
8.88
Overall a good value although some reviews suggest it may not meet the expectations of a 5-star rating.
Food and Beverage
8.93
Breakfast and restaurant experiences were generally positive, with some minor critiques on variety and temperature.
Overall Experience
9.3
Generally positive reviews with enthusiasm for the hotel but also some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:07

Property Description

Luxurious Amenities
Grand Victoria Boutique Hotel offers a range of upscale amenities including an indoor swimming pool, fitness centre, and an on-site spa for guests to unwind and relax during their stay.

Convenient Location
Located just 100 meters away from the cathedral and in close proximity to popular attractions such as Loja UTPL University and Podocarpus National Park, Grand Victoria provides a convenient base for exploring the city and its surroundings.

Comfortable Accommodations
The hotel's rooms feature private bathrooms with hot tubs and flat-screen TVs, ensuring guests enjoy a comfortable and luxurious stay. Additionally, free Wi-Fi, breakfast, and room service are available to cater to the needs of every guest.

To experience luxury, convenience, and comfort all in one place, book your stay at Grand Victoria Boutique Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 171 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.3
M
Mark couple ec
10
best staff ever
Pros:

the staff were phenomenal. WE arrived early due to a change in plans and went in to ask if we could park in the lot until check-in. No questions asked they checked us in early. My husband left his phone behind and they did everything possible to return it to us.

2026-06-19 via Nuitee
G
Geovanny solo_traveller ec
8
2026-06-19 via Nuitee
J
Juan couple ec
8
Todo bien
Cons:

El extractor de olor del baño no funcionó. Me cambiaron de habitación al día siguiente, pero eso fue todo el resto ok

2026-06-19 via Nuitee
C
Cesar solo_traveller ec
10
2026-06-18 via Nuitee
A
Alicia solo_traveller es
8
Pros:

El hotel es bonito y limpio. La atención del personal es muy buena.

Cons:

En nuestra habitación se escuchaba mucho ruido desde el patio por la noche. Las camas son bastante duras y la piscina podría estar climatizada.

2026-06-13 via Nuitee
C
Carolina couple ec
10
2026-06-06 via Nuitee
J
Joshua couple us
10
Awesome
Pros:

Great service and location

2026-06-06 via Nuitee
M
Marian solo_traveller ca
7
Pros:

The location and the staff.

Cons:

The rooms had dust and hair on the carpet.

2026-06-03 via Nuitee
S
Sylvie solo_traveller ca
8
Pros:

Le personnel très gentil. Hôtel très propre. Déjeuner très bon sauf le café qui était pas assez fort. Avons souper au resto de l'hôtel et s'était bon.

Cons:

Le café au déjeuner pas très bon mais cappuchino excellent.

2026-05-29 via Nuitee
V
Vanessa solo_traveller ec
8
NO SE PUEDE USAR EL HIDROMASAJE
Pros:

El hotel en general y su área de restaurante decoración etc

Cons:

El hidromasaje y piscina que no se puede usar luego que se avise en media hora luego que hay que hacer mantenimiento y cada personal nos daba diferente pretexto que hay un evento otro que se puede usar mañana que necesita mantenimiento etc

2026-05-24 via Nuitee
H
Hector solo_traveller ec
10
2026-05-22 via Nuitee
H
Hector solo_traveller ec
10
2026-05-22 via Nuitee
H
Hector solo_traveller ec
10
2026-05-21 via Nuitee
L
Luis Feijoo A solo_traveller ec
10
Viaje a Loja por trabajo
Pros:

La habitación muy buena y bonita, el comedor para cena y/o desayuno muy bueno

Cons:

Un poco el sitio para parqueo de mi vehículo, pero se logra estacionado

2026-05-20 via Nuitee
F
Fernando Javier family_with_children ec
10
2026-05-18 via Nuitee
F
Fredi solo_traveller es
9
2026-04-23 via Nuitee
F
Fernando solo_traveller ec
10
Recomendación
Pros:

El desayuno y el almuerzo ejecutivo

Cons:

El colchón lo sentí un poco duro

2026-04-19 via Nuitee
couple ec
9
2026-04-16 via Nuitee
Y
Yao solo_traveller tw
9
2026-04-06 via Nuitee
D
Dany couple ec
8
Un lugar muy bonito
Pros:

Ubicación

Cons:

Parqueadero

2026-03-19 via Nuitee