Hotel Altiplanico Bellas Artes

Hotels
9 (1165 reviews)
Santo Domingo 526 , Santiago , cl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Concierge service
Front desk (limited hours)
Free wired internet
Internet access
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Spacious rooms
Cons:
Basic breakfast
Need for room refresh
Inconsistent amenities

Categories

Cleanliness
8.58
Overall cleanliness was referenced positively, but there were mentions of tired floors and chipped bathroom tiles.
Service
9.55
Staff was described as super helpful and nice, providing a good experience overall.
Location
9.59
Convenient location close to museums, shops, and public transport, positively highlighted by multiple reviews.
Room Quality
9.04
Rooms described as spacious and stylish, though some wear noted and a need for refreshing.
Amenities
8.57
Amenities included a coffee machine and fridge, but some guests mentioned a need for more complimentary items.
Value for Money
8.53
Some complaints about breakfast quality and additional services not meeting expectations considering the price.
Food and Beverage
8.58
Breakfast rated as basic and coffee quality poor, detracting from the overall experience.
Overall Experience
9.55
Overall experience was positive with a strong emphasis on location and service, despite some issues with amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:09

Property Description

Modern and Convenient Accommodations
Hotel Altiplanico Bellas Artes, located steps away from Bellas Artes Subway Station, offers spacious rooms with modern décor, air-conditioning, and cable TV. Enjoy the included breakfast daily during your stay.

Exceptional Guest Services
Experience a 24-hour front desk, complimentary tea, coffee, and hot chocolate throughout your visit. Benefit from additional amenities like a concierge desk and laundry facilities.

Prime Location
Conveniently situated near the vibrant Lastarria Neighbourhood, guests can explore trendy bars and restaurants just a short walk away. Don't miss the opportunity to visit the nearby Bella Artes Museum.

Book your stay at Hotel Altiplanico Bellas Artes for a comfortable and memorable experience in Santiago.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency.
In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1165 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 9.55
P
Pamela couple cl
9
Lugar muy cómodo , cerca de todo y la amabilidad del personal
Pros:

Excelente

Cons:

La calefacción , se podría mejorar un poco

2026-06-19 via Nuitee
A
ARAYA RODRIGUEZ family_with_children cl
10
2026-06-19 via Nuitee
C
carlos fernando solo_traveller cl
10
Pros:

Las habitaciones

Cons:

Todo bien

2026-06-19 via Nuitee
M
Mayte couple br
7
Pros:

Excelente localização, café da manhã bom, silencioso e quarto agradável

Cons:

Wi-Fi horrível, não tem cozinha, não possuem serviço de quarto nem oferecem a possibilidade de comprar nenhuma bebida adicional se necessário

2026-06-19 via Nuitee
A
Antonella couple cl
9
Bello
Pros:

Me encantó la casa y la habitación, nos tocó una con vista directa al Museo Bellas Artes. El desayuno muy completo y el personal muy gentil, nos guardaron las cosas luego de hacer check out para seguir disfrutando del sector. La ubicación es muy buena para disfrutar la ciudad y multiples actividades/exposiciones etc...

Cons:

Seria genial que hubiera algún convenio de estacionamiento para ir en auto

2026-06-18 via Nuitee
D
Dario couple au
9
2026-06-18 via Nuitee
G
Gabriel Eduardo solo_traveller ar
10
MEJOAR LA DISTRIBUCIÓN DEL BAÑO.
Pros:

Ubicación y desayuno.

Cons:

El baño, el inodoro está colocado a la salida de la ducha pero todo ese entorno está recubierto con una especie de mampara. Es como si la habitación no hubiera tenido originalmente el inodoro y se lo hubieran agregado después. El problema es que la puerta de está mampara deja una luz de unos dos centímetros con lo cual los olores salen a la habitación y se escuchan todos mos sonidos. Básicamente estás defecando al lado de la cama y eso no es nada lindo cuando compartís la habitación.

2026-06-17 via Nuitee
D
Dario couple au
9
Professionally operated hotel with comfortable accommodation and tasty breakfast
Pros:

Location is awesome, close to hipster Barrio Lastarria eateries and art market, opposite museum of modern art. Buses and metro on your doorstep. Property is clean, breakfast fabulous, coffee and water available all day and comfortable lounges to relax in while awaiting your flight post check out. The superior room was modern and spacious for the extra few pesos per night. 24 hr reception. Free luggage storage if you’re away for a few days (eg Atacama).

Cons:

All very good

2026-06-17 via Nuitee
M
Mónica couple cl
10
Magnífico lugar, tranquilo, con excelente atención que supera las expectativas dado el precio.
Pros:

El ambiente es tranquilo, las paredes lo suficientemente gruesas para que no se oiga el sonido de otros cuartos. La ubicación es bastante fácil de encontrar, bastante cerca al metro Bellas Artes, y la puntualidad y velocidad de la atención son un definitivo plus. El desayuno era muy sabroso y variado, los horarios apropiados, el cuarto bonito y cómodo. Me tocó uno que estaba al fondo del pasillo del piso y me gustó bastante debido a que sólo teníamos un vecino y, aún así, no hubo situaciones incómodas ni nada debido a la distribución. Bien iluminado, el aire acondicionado fue una grata sorpresa al igual que el mini refrigerador que había dentro del closet y saber que incluso había opción de lavandería para estancias largas sin duda le da puntos extras.

¡Definitivamente volveré dada la chance!

Cons:

Lo expuesto de la puerta del baño a la habitación. Como la puerta es de vidrio opaco, que sólo permite ver siluetas, siendo esa la única separación entre el baño y el cuarto (al menos en mi cuarto, no sé si sea así en todos los otros) la verdad es que se me hizo algo incómodo ya que iba con acompañante, pero es porque soy relativamente pudorosa en ese aspecto. Obviando la puerta todo lo demás fue excelente.

2026-06-15 via Nuitee
S
Stephen couple au
9
excellent location and fully equipped accomodation
Pros:

nice breakfast, located nearby to plaza and bars/restaraunts

2026-06-15 via Nuitee
V
Vicente Lizana solo_traveller cl
9
2026-06-14 via Nuitee
N
Nikoleta couple sk
10
Great location and lovely staff
Pros:

Staff was very helpfull, 24 hours reception. The location is wonderful and we were lucky for a good price as it was off peak season. The breakfast is lovely, just what you need.

Cons:

All fine, great for two nights

2026-06-13 via Nuitee
G
Gloria couple us
10
Excelentes
Pros:

Todo

2026-06-13 via Nuitee
R
ROLANDO solo_traveller cl
9
Pros:

Diseño de tomar un edificio antiguo y modernizarlo sin perder la esencia

Cons:

Habian algunas zonas del piso de la habitación que no se sentian muy firmes

2026-06-13 via Nuitee
A
Andrew couple hr
8
Great stay. Will definitely book this hotel again when we are back in Santiago
Pros:

The location was great. Breakfast was good. Great value

Cons:

Although a full breakfast was included there was no other catering or restaurant

2026-06-11 via Nuitee
D
Daniela solo_traveller cl
10
Supero mis expectativas
Pros:

Súper bonito y bien mantenido, mezcla lo antiguo con lo moderno

Cons:

La cama podría mejorar

2026-06-11 via Nuitee
T
Tomas solo_traveller cl
7
2026-06-10 via Nuitee
D
Diego couple cl
8
2026-06-09 via Nuitee
D
Dominik solo_traveller pl
9
2026-06-07 via Nuitee
M
Mikayla solo_traveller au
10
2026-06-07 via Nuitee