Hotel los Arcos

Hotels
9 (535 reviews)
Juan Ruiz de Alarcon 4 , Taxco de Alarcón , MX
+52 762 622 1836

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Terrace
Safety deposit box
Bar
Tour desk
Sun terrace

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Hot water issues
WiFi instability

Categories

Cleanliness
8.83
Clean and comfortable facilities mentioned in several reviews.
Service
9.3
Staff was consistently described as friendly and accommodating.
Location
9.34
Great locations mentioned in multiple reviews, close to attractions.
Room Quality
8.29
Rooms had some positive feedback, but issues like hot water were noted.
Amenities
8.82
Amenities like pools and restaurants were well-received.
Value for Money
8.78
Generally considered reasonable for the quality offered.
Food and Beverage
9.33
Food received high praise from several reviews, especially buffets.
Overall Experience
9.3
Overall sentiments leaning towards positive experiences with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:26

Property Description

Charming Colonial Hotel in the Heart of Taxco

Garden Courtyard and Traditional Decor
Step into a world of rustic elegance with wooden beams and ceramic tiles in every room. Relax in our charming garden courtyard or enjoy a meal at the on-site restaurant.

Ideal Location for Exploring Taxco
Located just steps away from Plaza Borda Square and Santa Prisca Church, Hotel Los Arcos is the perfect starting point for exploring the winding streets of Taxco.

Silver Shopping and Museum
Indulge in Taxco's silver heritage with a visit to the Silver Museum located nearby. Don't forget to browse the locally made silver jewelry at our hotel's gift shop.

Ready to experience the charm of Taxco? Book your stay at Hotel Los Arcos today!

Important information:

Small breed dogs are accepted at the hotel for an additional cost. Please contact the property in advance.

Please note that 100% of the first night of the reservation must be paid in advance. Hotel Los Arcos will contact you directly after booking to arrange payment by bank transfer or by Paypal. This prepayment should be issued no later than 48 hours after the hotel contacts you with the payment information.

Please note that this hotel does not have elevators. Access to the rooms is via stairs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9
Based on 535 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
M
MAYURA RUZ • family_with_children • mx
10
Excelente ubicacion y atencion del pesonal
Pros:

Excelente atencion por parte de todo el pesonal

2026-10-15 • via Nuitee
R
Rene • couple • us
8
The stay was good
Pros:

The place was great

Cons:

The tv has nothing so see

2026-10-14 • via Nuitee
S
Sharon • solo_traveller • us
10
I will return to this Mexican hacienda hotel because of its quality and beauty and also its location
Pros:

This hacienda type hotel is very beautiful. Even the restaurant patio is lovely in every direction one looks in.

2026-10-11 • via Nuitee
L
Lola • couple • mx
10
It was great, convenient, and full of beauty !
Pros:

The rooms, and the location. Friendly staff, helpful!

Cons:

The parking lot is a few doors away, a bit difficult to access, and there is a fare to be paid separately from the hotel fare. It would not be so much trouble generally, but this time was complicated because the street was closed due to reparations

2026-10-07 • via Nuitee
V
VLADIMIR • extended_group • lv
8
2026-08-10 • via Nuitee
P
Paulina • couple • mx
10
2026-08-08 • via Nuitee
O
Olav • family_with_children • nl
9
Muy bien
Pros:

Todo bien

Cons:

Las Almohadas

2026-08-06 • via Nuitee
O
Olav • couple • nl
8
Fantastisch
Pros:

Prachtig Hotel met Super lieve mensen.
Alles dik in orde.

Cons:

Paar kleine tips:
Conditioner toevoegen aan de badkamer.
Kussens vervangen voor wat meer comfort.

2026-08-06 • via Nuitee
F
Fabian • solo_traveller • se
8
2026-08-02 • via Nuitee
C
Camila • solo_traveller • cl
10
2026-07-25 • via Nuitee
N
Nan • extended_group • mx
9
It’s a nice hotel
Pros:

Super clean and pet friendly!
Good location!

Cons:

Nothing

2026-07-18 • via Nuitee
A
Alma Delia • solo_traveller • mx
7
Bien
Pros:

La tranquilidad del lugar, la terraza y la cercanía del centro.

Cons:

No tiene aire acondicionado, no basta con un ventilador. Tarda mucho en salir el agua caliente, por lo mismo se desperdicia mucha agua. Debería haber un aviso en la ducha para saber que se deben abrir tanto la llave del agua caliente y la del lavabo al mismo tiempo para agilizar la salida del agua caliente. No hay teléfono en la habitación para llamar a recepción.

2026-07-18 • via Nuitee
A
Anne • solo_traveller • be
8
Joli et personnel très gentil
Pros:

L'emplacement est vraiment idéal. La réception était aux petits soins.

Cons:

Nous n'avons pas aimé la texture des draps de lit. La décoration de la chambre est moins belle que celle de l hôtel. Il manquait un peu de rangement.

2026-07-15 • via Nuitee
M
Manuela • couple • ca
10
Beautifully decorated, great service, amazing experience
2026-07-15 • via Nuitee
C
Cristina • solo_traveller • cr
10
Excelente ubicación
Pros:

Excelente ubicación

2026-07-13 • via Nuitee
T
Tenorio • family_with_children • mx
6
Hotel antiguo con no mucho confort para dormir.
Pros:

La ubicación está bien, muy cerca del zócalo, hay suficientes cobijas

Cons:

Las camas son viejas, las almohadas son muy duras, las habitaciones muy sofocantes, cuentan con un ventilador de piso (me mandaron al tercer piso, con dos infantes de 1 y 5 años) . Hay ruido por la noche por el callejón de a lado. No hay mosquiteros, no hay botellas de agua ( es jarra y vasos), la regadera tiene muy baja presión, además de que tarda bastante en salir el agua caliente y además el estacionamiento está en 220, adicional a lo que te cuesta el hotel (1600) y muy enredado llegar al estacionamiento.

2026-07-08 • via Nuitee
I
Irene • solo_traveller • us
10
2026-07-02 • via Nuitee
E
Elizabeth • family_with_children • us
8
2026-06-20 • via Nuitee
P
Paloma • extended_group • us
8
Great stay!
Pros:

Hello!

The front desk was super helpful with everything. Loved that it was an older property with the old type architecture.

Location was great.

Cons:

Not their fault but they were working on the street in front of property. (DRILLING) into the ground and it was extremely loud so when we checked in the employees and us were super flustered.

Its out of their control tho. They did the best they could - we were grateful it stopped at night.

2026-06-15 • via Nuitee
C
Chiodini • solo_traveller • cr
10
2026-05-22 • via Nuitee