Guest House on the Mount

Hotels
7.5 (1084 reviews)
1480 Richmond Street (Ignatia Hall - 2nd Floor) , London , ca

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful Staff
Good Location
Cons:
Room Comfort Issues
Aging Facilities
Limited Amenities

Categories

Cleanliness
7.33
Many reviews noted cleanliness, but some mentioned room conditions that needed attention.
Service
8.3
Consistently positive feedback regarding the helpfulness of the staff.
Location
8.34
Positive mentions of the hotel's proximity to local attractions and convenience.
Room Quality
6.79
Several reviews highlighted issues with discomfort and aging facilities.
Amenities
7.32
Basic amenities met requirements, but some guests felt more could be offered.
Value for Money
7.28
Prices matched expectations, but quality issues diminished perceived value.
Food and Beverage
7.33
Convenient breakfast options were available, but specific food quality wasn't mentioned.
Overall Experience
7.3
The overall sentiment was mixed but leaned towards positive despite notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:08

Property Description

Spectacular Hilltop Retreat with River Views
Located on a stunning hilltop overlooking the Thames River, Guest House on the Mount in London, Ontario offers a tranquil escape with lush green spaces and scenic walking paths.

Comfortable Accommodation Options
Choose from rooms with ensuite bathrooms and kitchenettes or opt for those with access to shared facilities. Enjoy the convenience of a shared kitchen, complimentary coffee and tea, and cozy lounge areas with entertainment options.

Convenient Amenities and Nearby Attractions
Guests can take advantage of free Wi-Fi, a coin-operated laundry, and proximity to the University of Western Ontario, University Hospital, and various dining and entertainment venues. Explore outdoor activities like cycling and golf in the vibrant London area.

Book your serene getaway at Guest House on the Mount today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that this property is alcohol-free and no alcohol is permitted on the premises.

Please note that rooms and suites with shared bathroom and kitchen facilities are not suitable for guests in quarantine.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1084 reviews
Cleanliness: 7.33
Service: 8.3
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.28
Food and Beverage: 7.33
Overall Experience: 7.3
T
Tracy solo_traveller ca
7
2026-05-19 via Nuitee
M
Maria-Luz couple ca
8
Very good value. The staff is very helpful and friendly.
Pros:

The fact that it is walking distance to the University Hospital, the location is amazing!

Cons:

Nothing

2026-05-18 via Nuitee
B
Boyu couple us
6
2026-05-18 via Nuitee
S
Susan solo_traveller ca
8
2026-05-14 via Nuitee
P
Pavana couple ca
7
2026-05-10 via Nuitee
H
Hai couple ca
10
环境优美,离学校近。
Pros:

非常安静,离大学很近,公共厨房超赞,随时可以去泡茶喝咖啡,准备餐食。这次去是为了帮儿子搬家,所以到宿舍和租的房子都很方便。

Cons:

订的是带浴室的大床房,却发现浴室里没有提供洗发用品。

2026-05-04 via Nuitee
P
Prince Christopher extended_group in
10
Comfortable
Pros:

Quiet and clean and simple

Cons:

Nothing

2026-05-03 via Nuitee
K
Keith solo_traveller ca
6
Pros:

The location was perfect for our University Hospital appointments.

Cons:

My laptop has a bigger screen than the TV.

2026-05-01 via Nuitee
P
Pamela solo_traveller ca
8
Pros:

Home away from Home.

Cons:

Nothing, no.complaimts

2026-04-29 via Nuitee
G
Grand couple ca
5
Despite many good stays at this location, I was disappointed at the maintenance issues today.
Pros:

location close to the mall and grocery stores, bus stop, etc. Very quiet at night as the building is at the top of a hill.
Beautiful gardens and trees on the property. Very private and safe. Lots of free parking. Close to the hospital.

Cons:

Toilet needs better cleaning. Our toilet was not flushing well in Room 301. On the last morning, the flush got stuck and would not stop. Gallons of water was uncontrollable flushed down in about an hour and half.
Second complaint: Side lamp light had no shade, the switch was broken so the light did not work. The light was plugged in so the switch needed to be changed and a lampshade put over the bulb for safety reasons.
The mattress needs replacement as one side was a bit lopsided.

2026-04-26 via Nuitee
L
Lajoie solo_traveller ca
7
Pros:

Quiet. Good parking. Reasonably priced. Helpful, friendly staff. Low key. Good location. Relaxed. Clean.

Cons:

The lack of furniture on the balcony. It's not really usable without some furniture.

2026-04-26 via Nuitee
J
Juliette solo_traveller ca
10
2026-04-21 via Nuitee
N
Naveen solo_traveller sg
5
2026-04-13 via Nuitee
P
Philip solo_traveller ca
7
Overall, a clean and affordable place to stay for a night or two but lacks some small amenities.
Pros:

Check-in is easy and friendly. Rooms are clean and reasonable price.

Cons:

Lack of smaller amenities - soap and shampoo dispensers completely empty. TV in the room is extremely small. One roll of toilet paper and no spares. One tiny trash bin, etc. I think it would benefit from small improvements like that. Place is clean and the 'bones' are there, but its lacking those little things.

2026-04-12 via Nuitee
J
Jay couple ca
9
Was great !
Pros:

Close to hospital

2026-03-29 via Nuitee
D
Dr. Annette solo_traveller ca
1
Cons:

A male cleaner attempted to come into my shower. I spoke to the desk manager, Mr. Wood, and he did absolutely nothing about this. When I confronted this individual after I spoke with the general manager, he smirked at me and said the camera showed that I knocked.

Individual did not knock or verbally announce himself. After this, when I was alone in the elevator, he attempted to come in with a large cart. Again, I told him to get out.

Once again, nothing was done. I have involved a lawyer and the police.

The showers are unsafe for women.

2026-03-27 via Nuitee
H
Hickey solo_traveller ca
6
Should probably be less money
Pros:

Pretty and convienent, super cozy

Cons:

Musty and old cracking amenities… chair was yucky and stained. I just wish the old stained carpets were replaced to get that old smell out (same with the pillows)

2026-03-16 via Nuitee
Y
Yichun solo_traveller us
8
2026-03-13 via Nuitee
H
Hewitt couple ca
8
2026-03-12 via Nuitee
L
Lisa solo_traveller ca
10
My stay was amazing got to my room no problem. It was quiet and very relaxing
Pros:

The property is so pretty.

Cons:

Nothing

2026-03-09 via Nuitee