Hotel Bruce County

Hotels
7.4 (588 reviews)
445 Blackburn Road , Mount Waverley , au
+61 3 8805 8400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Value for Money
Staff Attentiveness
Cons:
Cleanliness Issues
Room Quality Concerns
Lack of Amenities

Categories

Cleanliness
6.85
Several mentions of cleanliness issues, particularly regarding toilet facilities and maintenance.
Service
8.35
Staff was attentive and friendly at check-out despite some complaints at check-in.
Location
8.85
Positive sentiments about the proximity to shops, restaurants, and public transport.
Room Quality
6.35
Comments about the rooms being old and in need of maintenance, along with noise complaints.
Amenities
6.85
Mention of unusable amenities and insufficient facilities in the rooms.
Value for Money
8.85
Consistently positive remarks on value in relation to cost.
Food and Beverage
5.35
Negative feedback regarding the absence of breakfast and closed restaurant/bar.
Overall Experience
7.75
General mixed but acceptable experience with relevant positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:27

Property Description

Luxurious Amenities
Hotel Bruce County offers an outdoor pool, bar, and restaurant for a relaxing stay. Enjoy free parking, BBQ facilities, and a business center at your disposal.

Convenient Location
Situated near Pinewood shops and cinema, a short drive from Chadstone Shopping Centre and Caulfield Racecourse, Hotel Bruce County provides easy access to Melbourne's key attractions.

Comfortable Accommodations
Each room features a flat-screen TV, air conditioning, and a well-equipped bathroom. Some rooms even include a spa bath for ultimate relaxation.

Ready to experience luxury and convenience at Hotel Bruce County? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 588 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 6.85
Value for Money: 8.85
Food and Beverage: 5.35
Overall Experience: 7.75
D
Dorothy • solo_traveller • nz
4
More at 2 star level, not 4 stars as listed on booking.com
Pros:

Nice hot shower, clean sheets, good size room, good parking.

Cons:

Wifi didn’t work and reception not available to troubleshoot
Felt run down - blanket looked dirty and dirt in cupboards and drawers. Lamp didn’t work. Heating control display hard to see.

2026-07-15 • via Nuitee
D
Deborah • couple • au
9
Not fancy but spotlessly clean, staff excellent and brilliant location. Highly recommend.
Pros:

Location and convenience

Cons:

four light gloves were blown which impacted on vision

2026-07-12 • via Nuitee
R
Robert • solo_traveller • au
10
2026-07-12 • via Nuitee
C
Carmel Naughton • couple • au
7
Generally the room was satisfactory - the bed was clean and comfortable.
Pros:

We didn't have breakfast

Cons:

There were no drinking glasses in the room or fridge. Also, no hand towel. One of the bedside lamps didn't work - globe was probably blown.

2026-07-08 • via Nuitee
R
Rob Woolley • solo_traveller • au
10
2026-06-22 • via Nuitee
K
KAYLENE • solo_traveller • au
8
2026-06-21 • via Nuitee
D
Dianne • extended_group • au
8
Clean and comfortable
Pros:

Clean and beds were very comfortable

Cons:

Sliding door to garden area difficult to slide.

2026-06-12 • via Nuitee
S
Stephen • family_with_children • au
6
It served our purpose.
Pros:

Guest laundry was an unexpected bonus. Rooms were large, quiet and the aircon/heating worked. The outdoor table and chair was worth sitting at, but it all needs to be cleaned up.

Cons:

The shower head needs work. There was rubbish under the bed. Two sets of plates and cutlery and a microwave would have improved our stay considerably - it's really a motel rather than a hotel and should have the facilities to match.

2026-06-12 • via Nuitee
C
Chak Ming • solo_traveller • au
7
Pros:

Convenient location

Cons:

TV is not smart TV

2026-06-12 • via Nuitee
M
Margie • solo_traveller • au
7
Pros:

Close to shops

Cons:

Price tripled for long weekend booking

2026-06-10 • via Nuitee
C
Chris B • solo_traveller • au
8
Pros:

I have stayed here a couple of times catching up with family in Mount Waverley. Always clean and comfortable. Great value

2026-06-09 • via Nuitee
A
Anne-Maree • solo_traveller • au
7
2026-06-09 • via Nuitee
S
Steven • solo_traveller • au
9
2026-06-08 • via Nuitee
A
Anthony • family_with_children • au
5
Location to the event we were attending was extremely helpful, but feel it was overpriced considering its age and lack o
Pros:

The location to the event was perfect, and shops and takeaways across the road were ideal.
The Asian cleaning team were friendly and helpful.

Cons:

The old man at the reception had a screen saver of a fully naked female on his mobile phone that he was openly displaying.
The facilities were non existent , pool and sauna closed, restaurant and bar closed and the rooms were extremely aged.

2026-06-08 • via Nuitee
T
Tom • solo_traveller • au
8
Much better than a lot of other similar priced motels in the Eastern Suburbs.
Pros:

It was fairly quiet given the proximity to the highway. It is close to lots of restaurants and cafes. It is close to (a short walk) a cinema, a supermarket and 3 bottle shops. McDonalds is within walking distance.

Cons:

One of the other guests made a loud noise early in the morning and I wanted to strangle him.

2026-06-04 • via Nuitee
M
MICHAEL • solo_traveller • au
4
2026-06-01 • via Nuitee
P
PC1134 • solo_traveller • au
7
It looks tired, but we enjoyed our stay.
Pros:

Very close and convenient to Pinewood Shopping Centre and highways.
Very quiet, ie no highway noise. Old, but clean, spacious bedrooms and fully equipped with kettle, toaster, crockery and cutlery for 2 guests. Bed was comfortable. Overall the stay was quite good and, while it certainly wasn't The Hilton, we would happily stay there again.

Cons:

Just the aesthetics really. The hotel was built in 1984 and looked like it hadn't had an upgrade since then. When compared to how most modern hotels are maintained and look, this place was noin that league. But none of this impacted on our stay there as we slept soundly and it was clean inside the units.

2026-05-30 • via Nuitee
K
Kristian • couple • au
7
N/a
Pros:

Clean

Cons:

No tv

2026-05-25 • via Nuitee
N
Natasha • couple • au
7
Short
Pros:

AC and lots of pillows

Cons:

Carpet

2026-05-23 • via Nuitee
C
Craig • solo_traveller • au
8
2026-05-20 • via Nuitee