Quest Ivanhoe

Hotels
•
Quest Apartment Hotels
8.6 (436 reviews)
72-84 Upper Heidelberg Road , Melbourne , au

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Small rooms
Noisy air conditioning
Some outdated facilities

Categories

Cleanliness
8.38
Clean and great kitchen lounge area, but some rooms reported overpowering smell.
Service
9.15
Friendly staff who were knowledgeable about the area and provided prompt assistance.
Location
9.19
Great location near restaurants, train station, and the Austen hospital.
Room Quality
7.94
Some rooms described as small and uncomfortable, with noisy air conditioning.
Amenities
8.67
Modern apartments with good facilities for business travelers.
Value for Money
8.63
Offers good value with proximity to amenities, despite some concerns about room quality.
Food and Beverage
8.18
No breakfast provided, but proximity to local cafes and restaurants is a plus.
Overall Experience
8.65
Overall a positive experience with room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:19

Property Description

Convenient Location
Located just a 4-minute drive from the picturesque Yarra River, Quest Ivanhoe is strategically placed near Austin & Warringal Hospital Precincts and Ivanhoe Train Station.

Comfortable Accommodation
Guests can enjoy satellite flat-screen TVs, with the option for balconies or kitchens in some rooms. Each air-conditioned room is equipped with essential amenities like a microwave, fridge, and tea/coffee facilities.

Additional Amenities
The hotel offers a range of services including BBQ facilities, a business centre, guest laundry, and meeting/banquet facilities. Whether for business or leisure, Quest Ivanhoe ensures a pleasant stay.

Book now for a memorable experience at Quest Ivanhoe, where convenience meets comfort.

Important information:

Please note that there is a 1.28% charge when you pay with Visa credit card.
Please note that there is a 1.34% charge when you pay with a MasterCard credit card.
Please note that there is a 2.25% charge when you pay with an American Express credit card.
Please note that there is a 2.92% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    Children up to and including 12 years old stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 436 reviews
Cleanliness: 8.38
Service: 9.15
Location: 9.19
Room Quality: 7.94
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.18
Overall Experience: 8.65
M
Martin • couple • au
7
Pros:

The bedroom and bathroom met our expectations. The staff were helpful.

Cons:

The kitchen was poorly stocked, a very small space and difficult to use.

2026-05-30 • via Nuitee
M
McDermott • solo_traveller • au
10
Pros:

I stay at quest as it is opposite my parents home, always a pleasure to stay with quest. Staff i have met are always friendly and helpful

2026-05-24 • via Nuitee
H
Hugh • solo_traveller • au
8
Pros:

Friendly staff, room was clean

Cons:

Bathroom very small ( studio ), shower glass door banged shut

2026-05-23 • via Nuitee
S
Sharon • couple • au
6
2026-05-21 • via Nuitee
L
Leanne • couple • nz
10
2026-05-18 • via Nuitee
D
Dave • solo_traveller • au
9
2026-05-16 • via Nuitee
J
Julius • family_with_children • sg
10
Loved it.
Pros:

Location was outside of city but it was in a small town. Near to train and buses. Convenient. Apartment was nice.

2026-05-13 • via Nuitee
A
Angela • extended_group • au
8
Pros:

Lovely balcony and views to the Dandenongs. Great location, adjacent to supermarket, restaurants and shops. Short stroll to Metro station for city or suburban travel

2026-05-11 • via Nuitee
T
Tricia • solo_traveller • au
7
2026-05-07 • via Nuitee
R
Robert • family_with_children • au
9
Would certainly use again and reccom
Pros:

The location was excellent for our requirements
Easy car paring access

Cons:

Could not fault the facility

2026-05-03 • via Nuitee
L
Leanne • couple • nz
8
2026-04-27 • via Nuitee
Z
Zaccardi • solo_traveller • au
10
Was very comfortable.
Pros:

Stayed there for about 3 weeks. Staff were excellent with everything. Room was always cleaned and ready the following day. Safe parking on site. Overall a very comfortable stay while I was there. Thanks.

2026-04-27 • via Nuitee
K
Kellie • family_with_children • au
10
2026-04-25 • via Nuitee
A
Amanda • family_with_children • au
10
2026-04-24 • via Nuitee
D
Dhanski • couple • au
7
Pros:

Everything but the bed.

Cons:

Bed mattress springs were old, lumpy and noisy. Mattress need replacing! Disappointing, sore back, everything else was lovely.

2026-04-20 • via Nuitee
G
gkw2026 • NONE
10
Stay due to hospital visit
Pros:

Clean tidy location good and close to shops and hospital.
Flexibility needed due to uncertainty in the length of time needed to stay

2026-04-18 • via Tripadvisor
A
Andrew • solo_traveller • au
9
2026-04-16 • via Nuitee
A
Albury_Joshua • Business
6
Business in Ivanhoe
Pros:

Businesss at Ivanhoe, was an a great experience. There were soke let downs. But the customer service was excellent.

2026-04-14 • via Tripadvisor
A
Ashley • family_with_children • au
10
2026-04-13 • via Nuitee
C
Carl • family_with_children • au
9
Pros:

The location was great. Rooms were excellent for a family. Very happy with the stay.

Cons:

The only thing we didn’t like was the $300 bond? I’ve never had to pay that amount before. It’s actually extremely expensive. Ive stayed at expensive apartments/ accommodation & its max $200.

2026-04-11 • via Nuitee