Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Cleanliness issues
Room view not as expected

Categories

Cleanliness
8.1
Shower and bath faucet cleanliness criticized in reviews.
Service
9.98
Staff described as friendly and attentive, especially Ms. Huong Nguyen and Mr. Nam.
Location
9.61
Great location mentioned multiple times, near Hoan Kiem Lake.
Room Quality
8.56
Room quality is good, but complaints about street view and lack of windows.
Amenities
9.09
Good amenities like breakfast boxes and tea/coffee facilities, but some issues with view.
Value for Money
9.05
Standard quality for this hotel tier.
Food and Beverage
9.6
Excellent food quality and presentation mentioned in multiple reviews.
Overall Experience
9.57
Positive experiences shared by multiple guests, with special thanks to staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:18

Property Description

Luxurious Accommodation with Stunning Views

Rooftop Swimming Pool and Panoramic Fitness Centre

Indulge in the neo-classical luxury of Apricot Hotel, offering modern amenities and breathtaking views of Hoan Kiem Lake. Relax by the rooftop swimming pool or work out while enjoying the panoramic cityscape.

Artistically-Designed Rooms and Personalized Services

Experience comfort in every detail with air-conditioned rooms, flat-screen TVs, and en suite bathrooms. Let our 24-hour front desk staff cater to your needs, whether it's laundry services or tour arrangements.

Culinary Delights and Relaxation Options

Savor Vietnamese and Western dishes at our dining venues or unwind at the trendy rooftop bar. For a quiet retreat, explore our library on the 9th floor.

Book now to experience the perfect blend of luxury and convenience at Apricot Hotel.

Important information:

Guests who wish to utilize extra beds (only applicable for children up to 12 years old) are kindly request to inform the property directly to confirm the availability.

The property reserves the right to pre-authorize credit cards prior to guest arrival.

Please note that credit cards provided upon booking a nonrefundable room rate will be charged for the deduction of the full payment any time after booking. Payment cannot be refunded or replaced with a different credit card once deduction of charges have been made.

Children who wish to have breakfast at the property are subject to an additional charge. Payment will be collected upon check-in. Further details are to communicate directly with the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.2
Based on 529 reviews
Cleanliness: 8.1
Service: 9.98
Location: 9.61
Room Quality: 8.56
Amenities: 9.09
Value for Money: 9.05
Food and Beverage: 9.6
Overall Experience: 9.57
T
Thi phuong trang • couple • gb
10
An exceptional stay with great service and an unbeatable location—would definitely come back
Pros:

I had a wonderful 4-night stay here. The hotel was exceptionally clean, and the staff were extremely friendly and helpful. The location is absolutely perfect and unbeatable for exploring Hanoi!

Cons:

Everything was great! Nothing to complain about

2026-10-25 • via Nuitee
P
Pauline • couple • us
6
The lobby was nice, but overall, my experience was below average. On the first night, my room on a lower floor had many
Pros:

In central area

Cons:

Too many bugs in the room.

2026-10-23 • via Nuitee
B
Ben Truniger • solo_traveller • ch
8
Pros:

Fantastic breakfast, room was good average for this class

Cons:

If I experienced very friendly and professional staff in many hotels in Vietnam, here especially some of the older generations were hardly ever smiling. Bad HR culture or just a bad day?

2026-10-15 • via Nuitee
I
Ilona • solo_traveller • lt
10
Pros:

Best location, very good room and breakfast

Cons:

-

2026-10-14 • via Nuitee
V
Vivien • couple • au
9
The perfect hotel to experience Hanoi Old Quarter and relax when you need to escape the chaos.
Pros:

Great location by the lake. Very comfortable. Staff was really nice and welcoming.

Cons:

Most rooms face on internal courtyard or wall of next property. A trade off we were willing to make given all the other extra the hotel offers.

2026-10-11 • via Nuitee
S
Shaun • couple • gb
10
Nice hotel, classy feel without feeling overbearing and all the facilities you need to visit Hanoi!
Pros:

Lovely hotel in a great location very close to all the sights and attractions of Hanoi. The staff were lovely, attentive and very helpful at all times. The hotel itself felt quite classy but not snobby in any way. The rooms was good, albeit next time we will book a room with a view. Rooftop bar is a bonus along with a great pool. Gym was good a serviced by a nice attendant who was happy to help. Would recommend as it is a great base for seeing what Hanoi has to offer. The city itself is lovely, vibrant busy and full of culture - what a great place to spend a few days in this wonderful country with such warm genuine people. We will be back!

Cons:

Will pick a bigger room next time with a view, other than this no complaints. If you book this location you will not be unhappy at all as it is a good hotel for a city visit!

2026-10-10 • via Nuitee
K
Knakan • solo_traveller • au
10
I got a massive discount but would pay full price I loved it so much.
Pros:

Everything!!! The location is great, the decor and facilities are excellent. The free water bottles are a nice shape. The beds comfy, the old school decor and phones in the room are luxury. I could keep going, I loved this hotel.

Cons:

They didn't have fresh coconut water.

2026-10-07 • via Nuitee
G
Galit • solo_traveller • il
10
Highly recommend
Pros:

Friendly staff
Great service
Very good location

2026-09-18 • via Nuitee
G
Gareth • couple • za
7
A noisy small glass box with no natural ventilation.
Pros:

Very smart reception area on ground floor. Liked the piano and violin playing in the evening.

Cons:

Rooms basically a small glass box in middle of building. Very noisy with uncontrolled children playing in the passages, talking and laughing loudly. Dehumidifier had to run the whole time to avoid moisture build up.

2026-09-12 • via Nuitee
N
Nadia • couple • nz
10
Pros:

So beautiful and a wonderful location by the lake.

2026-09-11 • via Nuitee
P
Patrick • solo_traveller • pg
9
Pros:

Beautifully furnished lovely style. Excellent location by the lake.

2026-09-06 • via Nuitee
V
VICTORIA • solo_traveller • au
9
Pros:

Loved the entrance, pool, location, library, staff

Cons:

No bath 😌 the one luxury missing from a luxury hotel

2026-09-06 • via Nuitee
M
Mark • couple • au
10
Friendly, helpful staff. Beautiful and immaculate. Across from the lake which makes it a lovely walk to the Old and Fren
Pros:

Staff were always friendly and helpful. Our room on L5 faced the lake (though obstructed by the tall trees around the lake itself but partial vies). Big comfortable room.. large foyer area with bar. Kept immaculate.

Cons:

I cannot think of anything

2026-09-04 • via Nuitee
S
steven • couple • sg
10
2026-09-03 • via Nuitee
C
Celina • couple • nl
10
2026-09-03 • via Nuitee
M
MIKA • couple • jp
6
五つ星という事で期待しておりましたが、部屋が薄暗く部屋から外は一切見えない。
Pros:

ホテルの清掃スタッフが毎日部屋を綺麗にしてくださいました。

Cons:

ドアボーイがちょくちょくさぼっている

2026-09-02 • via Nuitee
L
Lynnette • couple • au
10
Best stay in Hanoi!!
Pros:

Air conditioned foyer
Excellent breakfast
Excellent position
Comfortable beds

Cons:

Nothing!

2026-08-27 • via Nuitee
G
Giang Yuri • couple • vn
8
2026-08-26 • via Nuitee
P
Phi • family_with_children • us
9
Pros:

Great location right off the lake. Good staffs and facilities

2026-08-25 • via Nuitee
U
Udo • solo_traveller • de
10
Ein fantastisches Hotel
Pros:

Ein großartiges Hotel mit Seele, tolles Personal, perfekte Lage

2026-08-17 • via Nuitee