Apricot Hotel

Food was excellent at the restaurant. Staff were friendly and professional with interaction with hotel guests. Special mention goes to Miss Huong Nguyen for her excellent customer service and professionalism. Would recommend this hotel to family and friends.

We are from Singapore
The two days we stayed at the hotel is immensely satisfying.
Especially it was very sweet of the Management to organise a beautiful wedding anniversary cake was really appreciated.
It was an unforgettable 2 days stay here.
On the F&B, Miss Huong from the restaurant on the 2nd level was ever attentive with immaculate services. She was friendly and professional in all her services .

Great location. Excellent facilities

This was our third stay at the Apricot Hotel. It is wonderfull having spent a day in the glorious madness of Hà Nội to return to the serenity of this hotel.

Its position next to Hoan Kiem lake places it perfectly next to all the action or a quiet stroll about. We now make a point of being here for the weekend, when the roads around the lake are closed.

The hotel itself is well appointed to the level expected. We appreciate the vast array of high quality artworks and the French colonial decor. The staff are well trained and by comparison quiet and reserved though always friendly. We always try to book an internal window room (access to natural light via the atrium). As there is still construction occurring next door, getting an external window is pointless.

We only ever eat breakfast here. It is a lovely and varied spread of local, eastern and western options. These vary daily and provide us the opportunity try local dishes.

Ou room view was the side of the building, the air conditioning units? were so noisy it kept us awake, the pillows were so old & lumpy, the room smelt funny & certainly didn’t help my asthma, the shower temperature was only warm even on the hottest setting, we were near the lift so it as noisy as well. Breakfast was generous although strangely set out & no one explained the areas as they were all spread around. The foyer looks so elegant it’s just a huge pity it doesn’t flow into the rooms.

The best hotel in Hanoi and best location . Nice staff and very accommodating staff. Special thanks to Ms Huong at the bar

We stayed here twice on our 3 week trip through Vietnam and Cambodia. It was our favorite hotel in Vietnam. The hotel is beautiful, our rooms were very nice and comfortable and had a view of the lake, which was a hub of activity. Sunrise walks and exercise is a very popular activity, with music and large groups exercising all around the lake through early morning. Any direction you go from the hotel brings busy shopping and living all around. Great restaurants are within walking distance, the breakfast buffet at the hotel is amazing!

Location
Restaurant and breakfast
Music played in the evening especially the violinist

Location, staff

Staying in apricot hotel it really good and it have beautiful view right to the hoan kiem lake and thank to Hoc Vu who really make my day. Thank you so much

Family of 4 very happy at the Apricot hotel. We had connecting rooms and the hotel was clean, quiet and well appointed. Great location. Lovely staff.

Stayed at Apricot Hotel and really enjoyed it. The room was nice, the vibe was classy, and everything felt comfortable. Big shoutout to Hoc super friendly, helpful, and always quick to assist. Made the whole experience much better. Would come back again

I feel that some reviewers are overly critical and complain about the most ridiculous things (like a room being too big!). In reality, the Apricot Hotel is absolutely outstanding. The rooms are kept spotlessly clean at all times. With such a prime location right next to Hoan Kiem Lake, instead of complaining about the TV, you really should just step outside and explore.
While the restaurant might be a bit pricey, the food is absolutely delicious. However, the biggest highlight of our stay was the attentive service. A special thank you to Hoc, who was incredibly helpful, enthusiastic, and professional.
Don't listen to the naysayers; this hotel is completely worth it!

We returned to the Apricot for the second year running as we had a fantastic time last year. We again really enjoyed our week’s stay here which was made more special by the hotel staff who couldn’t do enough for us. A special thank you to Hoc, who took great care of us during our stay, organising our excursions and even our laundry. It’s little touches like these that make us think about returning to the Apricot hotel. The breakfast and evening meals served in the restaurant are first class, and the staff cannot do enough to look after us.

There was nothing wrong but there was nothing special about this place. It was a little hyper, a bit too glitzy, didn’t have much to do with Hanoi - it could be anywhere. They also totally dropped the ball on room service. Our appetizer came and when it was delivered we reminded them about the rest of the order and were told they’d take care of it but again it never came. Our friends in the next room got cold, undercooked French fries.