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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Airport shuttle
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Fax/photocopying
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Tour desk
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Ironing service
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Breakfast in the room
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Grocery deliveries
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Rooms with Modern Amenities
Experience comfort and convenience at Hotel Casa de Pinos Hotel Boutique. Each room is equipped with a TV, air conditioning, and a safety deposit box. Relax in style with plush bed linens and enjoy a spotless room with complimentary cleaning products.
Exceptional Services and Facilities
Our hotel offers a 24-hour reception to assist you anytime, a serene garden to unwind, and a charming terrace to enjoy the views. Rest easy knowing your belongings are secure with our luggage storage service.
Convenient Location
Located in Bucaramanga, our guest house is conveniently situated near Via del Teleferico and Yariguies Airport. Explore the city with ease and return to the comfort of our boutique hotel. Book your stay at Hotel Casa de Pinos Hotel Boutique now.
The reception is open from 6:00 a.m. m. to 10:30 p.m.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in public areas and is free of charge.
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Children and extra bed policy
Children ages 4 and older are allowed.
Children 4 years old stay for COP 25,000 per person per night when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is needed) and costs COP 25000 per day.
Location
Guest Reviews
Todo dentro de lo normal para el precio
En realidad no tengo queja
La ubicación limpieza gente todo muy bueno
Nada todo bien
Good location
The place looks ran down compared to what you see in the pictures. Also, there was no hot water in the bathroom.
La ubicación aceptable
Instalaciones muy deterioradas, baños viejos, etc. Por eso decidí no hospedarme ahí.
Me gustó que el hotel conserve elementos vintage en su construcción. En pleno centro de la ciudad encontrar una casa con un árbol de mango al interior, es un tesoro.
No es que no me haya gustado, Lo que sucede es más que al tener elementos de jardín interior, genera mucha caída de hoja y se debe de hacer una continua limpieza.
Calidez del personal
Un poco ruido de afuera
La ubicación
La atención
La habitacion tenía un espejo con luz que cas no me deja dormir. por lo demas estubo bien.
El desayuno estaba bien y el personal muy amable
La habitación bastante caliente, con ventilador que apuntaba a una sola cama y a la otra muy directa, habían mosquitos que nos picaron toda la noche porque la ventana no tenía red para los insectos
El baño de la habitación , buen baño.
Que no tengan personas para atender si es un hotel boutique, sino que parece un Airbnb, adicional el control del TV, no sirve y la señal de la TV deficiente. Fuera que el desayuno muy limitado en sus opciones de bebida fría, solo agua como opción.
Las instalaciones,,un hotel muy bien ubicado. El personal es muy amable, con indicaciones claras cunado las necesitas.
En general todo me gusto. Lo único por mencionar es que la habitación donde me alojé no se podía abrir la ventana, por lo se debe tener en cuenta si esto es relevante para el huésped
Excelente Ubicación, personal muy amable. Desayuno delicioso. Excelente precio.
Buena ubicación
Limpieza , sábanas sucias , cuarto con olor a mucha humedad y cama incómoda
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