Flamingo Grand Hotel & Spa

Hotels
Albena
9.1 (793 reviews)
Albena , Albena , bg

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent facilities
Spacious rooms
Good food quality
Cons:
Inadequate gym
Parking fees

Categories

Cleanliness
9.06
Clean and well-maintained rooms as noted in multiple reviews.
Service
9.33
Mostly positive comments, although one review noted indifferent service.
Location
9.27
Convenient location repeatedly mentioned in positive terms.
Room Quality
9.02
Spacious and beautiful rooms highlighted in several reviews.
Amenities
9.15
Facilities including the spa received favorable mentions.
Value for Money
9.01
Positive feedback regarding the price-to-quality ratio, especially off-season.
Food and Beverage
8.86
Food quality is generally good, though some reviews mentioned areas for improvement.
Overall Experience
9.13
Overall highly positive experiences communicated through multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:38

Property Description

Luxurious Accommodations
The Flamingo Grand Hotel & Spa in Albena offers elegant studios and suites with modern amenities, including flat-screen TVs, balconies, and comfortable seating areas. The bathrooms are well-equipped with complimentary toiletries, ensuring a relaxing stay for all guests.

Diverse Dining and Entertainment Options
Indulge in a culinary journey at the main restaurant, wine bar, or piano bar, offering a wide range of delicious meals and drinks. For a lively evening, guests can visit the bistro and night club on-site, promising memorable experiences during their stay.

Extensive Leisure Facilities
From relaxing at the indoor and outdoor pools to enjoying various sports activities like tennis, mini golf, and horse riding, the hotel caters to every guest's leisure preferences. The spa and wellness center, along with water sports options, provide ample opportunities for relaxation and adventure.

Book your stay at Flamingo Grand Hotel & Spa now to experience a perfect blend of luxury, entertainment, and relaxation.

Important information:

Room rates on 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VAR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BGN 20 per day.

Location

Guest Reviews

9.1
Based on 793 reviews
Cleanliness: 9.06
Service: 9.33
Location: 9.27
Room Quality: 9.02
Amenities: 9.15
Value for Money: 9.01
Food and Beverage: 8.86
Overall Experience: 9.13
I
Igor solo_traveller il
9
Pros:

Персонал доброжелательный,при первой просьбе предоставляют помощь,еда вкусная и разнообразная,хороший спа, бассейн замечателен ,номер хороший,кровать удобная.

Cons:

уборка номера особенно туалет и ванная,нет нормальных принодлежностей для купания, прибитая одна бутылка жидкого мыла на большой высоте,что тяжело достать.

2026-07-24 via Nuitee
V
Viktoriia couple ua
10
Впечатления самые приятные. Спасибо.
Pros:

Все было чудесно!

Cons:

Все было отлично. Спасибо.

2026-07-23 via Nuitee
T
Todor couple de
8
it is actually a good hotel but not sure if it is worth the price
Pros:

good breakfast buffet
overall campus
comfortable beds
beach towels , umbrella and beach beds included

Cons:

first 5 days of our stay we were in a room that was not exactly what is displayed in booking - it was smaller as size and had a terrible noise of some ventilation and very limited sea view.
last 2 days we were moved to the actual room that i reserved. There was no compensation offered.
The hotel internet was not working during the entire stay only the Albena hot spot which was not stable - i actually used my entire mobile internet as i was working there.
plently of small things to fix like holders for showers and toilette papers, holders for towers in bath - not typical for 5 star hotel
such a big hotel with such a tiny fitness room.

2026-07-22 via Nuitee
C
Cindy family_with_children be
8
Fantastisch!!!
Pros:

De kamers, het eten, het zwembad

Cons:

De douche aan het zwembad waren niet zo proper

2026-07-22 via Nuitee
C
Cindy couple be
8
2026-07-22 via Nuitee
M
M_and_A solo_traveller ro
10
Economy 5 star hotel for families
Pros:

1. Very family friendly overall.
2. Huge rooms, studio style with stove and refrigerator. Great AC, very clean. Huge bathroom with two separate toilets (great when you travel with kids).
3. Food - great variety, average quality. It wasn't wow, but we had worse at more expensive hotels. We had half board, but buffet lunch could be added separately.
4. The shade - there was always shade on our balcony which was great for us, there's a lot of shade at the pool area. And Albena is a resort with a lot of shade in general.
5. Lots of pools, always found a free chair.
6. Beach beds included at a nearby beach (5 min walk - the hotel in not beach front, but it's very very close).
7. Nice staff.

Cons:

1. It's an old hotel that was renovated and rooms are kinda basic, no luxury feel whatever. It's not a real 5 star, if they lowered the stars I think people would be more satisfied and didn't came with unreasonable expectations.
2. No beach bar and very poor beach toilets.
3. Parking situation - there is NO hotel parking! The description on booking.com is misleading. All parking in Albena is public (with a fee, blue or green zones) and sometimes very hard to find near the hotel. If you want to charge an electric car, the charger is in the green zone (more expensive).
4. Water temperature in the kids pool (with slides) was freezing cold.

2026-07-20 via Nuitee
M
M_and_A solo_traveller ro
10
Great for the price range
Pros:

1. Booked a studio room, but got assigned a 2 room apartment, which was awesome. Lots of space, some basic cooking facilities, huge bathroom and balcony.
2. Very quiet, at least at 7th floor. No significant noise from hallways and the night animation was not very loud - my kid slept like a baby both during nap and night sleep. No noise during the day, although balcony is facing the pool (maybe not the same for lower levels, but at 7th floor it was quiet).
3. Could use the pool after checking out (but toilets are restricted by room cards).
4. Supermarket on the hotel grounds.

Cons:

Everything was better than expected, great place for a family holiday with a small kid.

2026-07-20 via Nuitee
F
Fluturas solo_traveller ro
5
Pros:

Mâncare bună, personal amabil

Cons:

Am avut gândaci în cameră
Am rămas fără apa la un moment dat

2026-07-18 via Nuitee
P
Petya solo_traveller bg
10
Pros:

Много удобен хотел, разнообразна храна, чисти басейни и отзивчив и гостоприемен персонал!
Благодарим за хубавото изживяване!

2026-07-17 via Nuitee
G
Galan couple ro
10
2026-07-17 via Nuitee
C
Claudiu couple ro
5
2026-07-16 via Nuitee
T
Tsvetelina couple bg
8
Pros:

Местоположение

Cons:

Чистота

2026-07-15 via Nuitee
I
Ileana solo_traveller ro
10
2026-07-14 via Nuitee
Иванов family_with_children bg
9
Pros:

Всичко.

Cons:

Обслужването от рецепционистката.

2026-07-12 via Nuitee
L
Loredana solo_traveller ro
7
Nu prea cred că vom reveni!!😏
Pros:

Camera e mare, confortabila si plăcută!!! Micul dejun e destul de bun si variat!!

Cons:

Doamna de la recepție care ne a făcut check in ul nu a fost amabilā ( a fost cam la limita bunului simț)! Nu știu dacă are ceva cu românii sau ...așa e ea....
Ce m a mai frapat a fost faptul că se cobora din lift într un hol destul de elegant, cu o mochetă drăguță dar....surprize....camera noastră era dincolo de o ușă, pe un hol cu gresie, mult mai modest si fără aer condiționat!! Ca și cum ar fi fost două hoteluri...unul mai opulent si altul mult mai modest!! Nuu am înțeles aceasta discriminare!!😒🫣😳

2026-07-12 via Nuitee
M
Marek solo_traveller pl
9
Świetne miejsce na rodzinny wypad.
Pros:

Obiekt dobrze wyposażony, wszystko na miejscu. Przestronny pokój z dwiema łazienkami Świetne jedzenie, duży wybór basenów dla dzieci.

Cons:

Drobne usterki techniczne.
Napoje do obiadokolacji dodatkowo płatne. Wszystkie poza wodą.
Do plaży na pewno jest więcej niż 150m. Raczej 500

2026-07-11 via Nuitee
S
Stefan solo_traveller bg
7
2026-07-11 via Nuitee
S
Susan solo_traveller us
7
2026-07-10 via Nuitee
R
Renate family_with_children ro
10
2026-07-08 via Nuitee
G
George family_with_children ro
8
Placut
Pros:

Locatia, mancarea, piscina, curatenia

Cons:

Sala de fitness e foarte mica si cu prea putine dotari pentru 5 stele.

2026-07-06 via Nuitee