Island City House

Hotels
9.2 (1077 reviews)
411 William Street , Key West , us
+1 305-294-5702

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Great location
Helpful staff
Decent amenities
Cons:
Slightly musty smell
Dated room decor
Overpriced for the quality
Noise from road traffic

Categories

Cleanliness
9.15
Rooms kept clean with daily housekeeping, but mentioned slight musty smell.
Service
9.62
Helpful staff and good service based on positive comments.
Location
10
Fantastic location, close to attractions and quiet enough.
Room Quality
8.61
Rooms are a bit dated and some negative feedback on the shower facilities.
Amenities
9.14
Good amenities including kitchen facilities and pool.
Value for Money
8.1
Underwhelmed by the value compared to pricing; considered overpriced.
Food and Beverage
9.15
Discounts at local bakery appreciated, but no catered breakfast.
Overall Experience
9.84
Overall a very positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:08

Property Description

Historic Key West Island City House Hotel

Victorian-inspired Rooms
Experience a blend of modern amenities and historic charm in our rooms featuring hardwood floors, a kitchen, and a seating area for your comfort. Enjoy complimentary WiFi and cable TV during your stay.

Garden Oasis
Relax in our lush garden or on the terrace, offering a peaceful escape from the vibrant Key West streets. Explore the serene surroundings or unwind with a book under the shade of swaying palm trees.

Convenient Location
With the Key West sea port just a 2-minute walk away and popular attractions like the Key West Aquarium within walking distance, our hotel is the perfect base for your island adventures.

Book now to immerse yourself in the rich history and tropical beauty of Key West at Island City House Hotel.

Important information:

Guests must be 25 years of age or older to book.

Please note that all cancelations are subject to a cancelation fee. Contact the property for more details.

The hours of operation to include the last same-day booking will be taken until 6pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1077 reviews
Cleanliness: 9.15
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 9.84
L
Lucrecia • extended_group • us
10
Super relaxing tropical setting
Pros:

The grounds are beautiful. It’s a lush tropical setting with plenty of places to sit or lounge. The pool was also nice. The location of this property is one of its best features. You’re in a quiet neighborhood but close enough to walk to all the attractions. I’m going back. I loved it

2026-07-24 • via Nuitee
M
Michelle • extended_group • us
7
It was okay, would try a different place next time to see the difference
Pros:

The garden area

Cons:

Pool was very small for the amount of rooms, stairs for narrow, no ashtrays in smoking area. Room wasn’t cleaned 2nd day which we didn’t get clean towels

2026-07-23 • via Nuitee
H
Harald • couple • de
10
2026-07-21 • via Nuitee
N
Nikolay • family_with_children • us
10
2026-07-20 • via Nuitee
D
Dylan • couple • us
10
2026-07-17 • via Nuitee
J
Janette • couple • us
7
2026-07-13 • via Nuitee
K
Karen • solo_traveller • us
10
Pros:

Well I've been staying here since 1988! I keep coming back because it has the complete Key West ambience I'm looking for as well as a little bit of privacy. This is easy walking distance to most everything but, secluded with great landscape and different options for three different properties on site.

Cons:

Well many years ago it used to be a bed and breakfast where they offered a nice continental breakfast but I know that's changed for a lot of properties in town this one included. No worries though because you do have your own kitchen which makes it very easy to prepare similar things at home if you don't want to eat out all the time.

2026-07-07 • via Nuitee
T
Teegan • extended_group • us
10
2026-07-07 • via Nuitee
A
Alexander Dimitriewicz • solo_traveller • at
10
2026-07-01 • via Nuitee
V
Victoria • solo_traveller • us
10
2026-06-29 • via Nuitee
E
Eyal • couple • il
6
2026-06-28 • via Nuitee
A
Arjun • family_with_children • us
8
2026-06-27 • via Nuitee
A
Astrid • extended_group • it
10
2026-06-26 • via Nuitee
M
Marine • extended_group • fr
8
Très bon séjour
Pros:

Le cadre, la végétation, l’environnement et la proximité avec le centre

Cons:

Tous les jours des affaires trainaient à la piscine et le fait de ne pas être aidé pour monter les bagages sur 2 étages…

2026-06-24 • via Nuitee
G
Gia • couple • us
7
Overall very good. The WiFi needs to be stronger
Pros:

Loved the location. The room we rented was a good size. We enjoyed that it had a “living room” area separate from the bedroom.

Cons:

The WiFi was horrible. The tv kept going in and out. Inconvenient when we were trying to watch a movie then it just stopped.

2026-06-21 • via Nuitee
V
VENKATA • family_with_children • us
9
good stay. excellent staff
Pros:

location

Cons:

room scent

2026-06-21 • via Nuitee
A
Andriska • family_with_children • hu
10
Pros:

Great place at a great location!

Cons:

Praking takes some time, but managable.

2026-06-21 • via Nuitee
F
Francois • family_with_children • nl
9
2026-06-20 • via Nuitee
J
Jamie • extended_group • us
10
Amazing!
Pros:

Beautiful grounds, clean/refreshing pool, clean spacious room with a full kitchen!!!

Cons:

I just wish the two rooms we booked together were near each other.

2026-06-16 • via Nuitee
F
Finn • family_with_children • dk
10
Vildt hyggeligt sted
Pros:

Boede på tredje sal i det store, hvide victorianske træhus. Flot bygning. Rengøringen var god.
poolen er ren og har en god temperatur. Udendørs bruser, som man lige skal finde. Den er lidt diskret placeret ude af synes, men det er jo også fint nok.
Parkering i gaderne om området er relativt nemt. Husk at holde i trafikretningen. Det skal man i USA (i hvert fald i Florida), ellers får man en bøde. Vi fik en 😎 Hørte ingen hanegal og fik ingen myggestik.
Glæder mig til at komme tilbage.

Cons:

Cyklerne er lidt dyre at leje, hvis man bare skal et smut ned til købmanden. 15 dollars stykket.

2026-06-13 • via Nuitee