Island City House

Hotels
9.2 (1058 reviews)
411 William Street , Key West , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and neat rooms
Great location
Helpful staff
Decent amenities
Cons:
Slightly musty smell
Dated room decor
Overpriced for the quality
Noise from road traffic

Categories

Cleanliness
9.15
Rooms kept clean with daily housekeeping, but mentioned slight musty smell.
Service
9.62
Helpful staff and good service based on positive comments.
Location
10
Fantastic location, close to attractions and quiet enough.
Room Quality
8.61
Rooms are a bit dated and some negative feedback on the shower facilities.
Amenities
9.14
Good amenities including kitchen facilities and pool.
Value for Money
8.1
Underwhelmed by the value compared to pricing; considered overpriced.
Food and Beverage
9.15
Discounts at local bakery appreciated, but no catered breakfast.
Overall Experience
9.84
Overall a very positive experience with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:08

Property Description

Historic Key West Island City House Hotel

Victorian-inspired Rooms
Experience a blend of modern amenities and historic charm in our rooms featuring hardwood floors, a kitchen, and a seating area for your comfort. Enjoy complimentary WiFi and cable TV during your stay.

Garden Oasis
Relax in our lush garden or on the terrace, offering a peaceful escape from the vibrant Key West streets. Explore the serene surroundings or unwind with a book under the shade of swaying palm trees.

Convenient Location
With the Key West sea port just a 2-minute walk away and popular attractions like the Key West Aquarium within walking distance, our hotel is the perfect base for your island adventures.

Book now to immerse yourself in the rich history and tropical beauty of Key West at Island City House Hotel.

Important information:

Guests must be 25 years of age or older to book.

Please note that all cancelations are subject to a cancelation fee. Contact the property for more details.

The hours of operation to include the last same-day booking will be taken until 6pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EYW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1058 reviews
Cleanliness: 9.15
Service: 9.62
Location: 10
Room Quality: 8.61
Amenities: 9.14
Value for Money: 8.1
Food and Beverage: 9.15
Overall Experience: 9.84
F
Finn • family_with_children • dk
10
Vildt hyggeligt sted
Pros:

Boede på tredje sal i det store, hvide victorianske træhus. Flot bygning. Rengøringen var god.
poolen er ren og har en god temperatur. Udendørs bruser, som man lige skal finde. Den er lidt diskret placeret ude af synes, men det er jo også fint nok.
Parkering i gaderne om området er relativt nemt. Husk at holde i trafikretningen. Det skal man i USA (i hvert fald i Florida), ellers får man en bøde. Vi fik en 😎 Hørte ingen hanegal og fik ingen myggestik.
Glæder mig til at komme tilbage.

Cons:

Cyklerne er lidt dyre at leje, hvis man bare skal et smut ned til købmanden. 15 dollars stykket.

2026-06-13 • via Nuitee
J
Jackson • solo_traveller • us
10
Our Island City stay
Pros:

The hotel was quiet and very comfortable and convenient without being in the middle of the busy town.

Cons:

Even with the air conditioning the rooms were slightly musty and left a slight odor on clothing when we got home

2026-06-13 • via Nuitee
T
Thomas • family_with_children • gb
10
Pros:

Love this place… felt like staying in a tropical hole stay in Asia! Very friendly staff and great room clean daily.

2026-06-11 • via Nuitee
T
Thomas Østensjø • family_with_children • no
10
Kom som du er, dra med et smil om munnen!
Pros:

Nydelig oase midt i Old town I Key West! Vi hadde noe fine dager der med kort vei til både sentrum og båtturer.

2026-06-08 • via Nuitee
D
DARIO • extended_group • us
10
2026-06-08 • via Nuitee
J
James • couple • us
10
Can’t wait until next time.
Pros:

Our second time staying at Island City House. Just as enjoyable as the first.

Cons:

Bathroom door and kitchen sink handle stuck slightly. Mentioned it to the staff on checkout and I’m 100% sure they’ll have it fixed before the next guest arrives.

2026-06-08 • via Nuitee
D
Dietmar • extended_group • de
7
2026-06-05 • via Nuitee
Y
Yvonne • family_with_children • us
10
Perfect spot for family stay
Pros:

The location was great and the room felt like home but cleaner

Cons:

I wish I could have stayed longer

2026-06-04 • via Nuitee
K
Kay • family_with_children • us
7
If it would have been quieter it would great plus too far to walk to the main store.
Pros:

The bed was very comfortable and grounds was great.

Cons:

Too much noise from the A/C, the bathroom fan and when people walked around above us it was way too noisy. You had to pay for parking since your hotel didn't have parking for your customers.

2026-06-03 • via Nuitee
D
dezzgamer • couple • us
9
A charming, well-kept retro stay that captures the atmosphere of Key West.
Pros:

I really liked the old-style building, the spacious rooms, the small kitchen with a regular-size fridge, the garden, the patio, and the high ceilings. Everything was in good condition, with a retro feel that actually made the stay more charming. It felt more authentic than a modern hotel and helped me enjoy the atmosphere of Key West.

Cons:

The air conditioner was rather loud, especially at night. Other than that, everything was very good.

2026-06-02 • via Nuitee
V
Victoria • solo_traveller • us
10
Pros:

The staff 10/10x The fact that they have a great bathhouse with shower all stocked so you can enjoy your day then refresh before leaving made a huge difference. Rooms are so comfy and have everything you need.

2026-06-02 • via Nuitee
D
Defelice • extended_group • us
10
2026-06-02 • via Nuitee
J
Jeff • couple • us
10
2026-06-01 • via Nuitee
S
Sophie-Catherine • family_with_children • at
9
Wow 🤩
Pros:

Wunderschöne zentral gelegene Unterkunft. Die Zimmer sind toll ausgestattet und haben sehr komfortable Sitzmöglichkeiten auf den tollen Balkonen. Kaffeemaschine, Kühlschrank, Kochutensilien - alles da! Die Anlage ist sehr schön und gepflegt ebenso wie der Pool. Wir würden auf alle Fälle wieder kommen. Key west feeling pur!

Cons:

Die Polster im Bett waren leider sehr groß und sehr hart. Wir haben dann ohne geschlafen.

2026-05-29 • via Nuitee
F
Frikkie Du Preez • solo_traveller • za
7
Pros:

Location and swimmingpool

Cons:

Noise after 22h00
Music at pool
Zink not working.
No place for wet clothes and towels
Bath tub not working

2026-05-29 • via Nuitee
N
Niall • couple • gb
8
Great location in the heart of old town key west
Pros:

The location is fantastic only 5 minutes from Duval street. The room itself was cleaned inside regularly and the pool (a rarity in old town key west) was so worthwhile after a long day in the heat.

Cons:

The room we were in only had 2 main lights (a beside table light and a stand up light in the corner of the room) at night this wasn’t sufficient level of light - it was missing at least 2 ceiling lights. The outside decking and doors needed a serious clean. Inside was fine but the decking where we sat out at night was full of dust and dirt.

2026-05-27 • via Nuitee
D
Deborah • extended_group • us
10
Great location- Great room- Great pool!
Pros:

This property is fantastic. We had a pool view. The place was clean and spacious. Front desk people were super nice. We stayed there years ago and the place had only gotten better.

Cons:

Since there is no on-site parking,iIt was a constant hassle to find a place to park. There was a lot a couple blocks away for $15 per day.

2026-05-26 • via Nuitee
J
Jacob • family_with_children • us
9
Excellent, clean and comfortable! Great for kids too!
Pros:

It was very clean and cozy! The best were very comfortable! They had water bottles and breakfast bars supplied. They even supplied beach towels for the pool!

Cons:

I would recommend putting darkening curtains in the bedrooms

2026-05-22 • via Nuitee
K
Kamilla • family_with_children • ua
10
2026-05-20 • via Nuitee
J
Jennifer • solo_traveller • fr
9
Pros:

Le charme typique du lieu. C'était dépaysant et apaisant.
La balancelle extérieure.
L'entrée privative.
La taille de la suite.
L'emplacement.

Cons:

La visite nocturne de termites ailés. Apparemment ça arrive juste avant qu'il pleuve.

2026-05-17 • via Nuitee