Quest Melbourne Airport

Hotels
Quest Apartment Hotels
8.7 (3259 reviews)
20 Annandale Road , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Spacious apartments
Good location for airport access
Cons:
Blood on sheets in one instance
Limited food options
Tricky location without a car

Categories

Cleanliness
8.29
Multiple reviews indicated cleanliness but also noted issues such as blood on sheets in one case.
Service
9.26
Staff were frequently described as friendly and helpful.
Location
8.5
Noted for proximity to the airport, though some reviews mentioned it was tricky without a car.
Room Quality
8.75
Guests appreciated the spaciousness and comfort of the rooms.
Amenities
8.78
Amenities such as kitchen facilities and quietness were positively highlighted.
Value for Money
8.74
Good value indicated by spaciousness and quality of the rooms.
Food and Beverage
8.29
Limited mentions of food options, with some guests expressing a desire for dining facilities.
Overall Experience
8.96
Overall positive experiences with friendliness and convenience highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:38

Property Description

Modern Accommodation with Work Desk and Free Cable TV
Experience comfort and convenience at Quest Melbourne Airport with our modern accommodation featuring a work desk, free cable TV, and NBN WiFi access.

On-Site Fitness Centre and Convenient Shuttle Service
Stay active during your stay with our on-site fitness centre, and enjoy the ease of our included parking and scheduled airport shuttle service from Monday to Friday.

Variety of Accommodation Options with Kitchen Facilities
Choose from our 1, 2, or 3 bedroom self-contained apartments and studios, all equipped with air-conditioning, laundry facilities, and either a kitchenette or fully equipped kitchen. Some accommodations even feature a balcony for you to relax and unwind.

Book your stay at Quest Melbourne Airport now for a seamless and comfortable experience.

Important information:

Please note that there is a 1.47% charge when you pay with a Visa, a 2.5% charge when you pay with a Master card, and a 2.66% charge when you pay with an American Express credit card.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that housekeeping service is not included on Sundays or Public Holidays.

Please note that pets will incur an additional charge of AUD 50 per night, per pet.

Parking is available for AUD 17 per car per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3259 reviews
Cleanliness: 8.29
Service: 9.26
Location: 8.5
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.96
H
Harry solo_traveller au
8
Pros:

Location in relation to the airport.

Cons:

I had an early flight and the free Shuttles don't run all the time, so i had to get transport to and from the hotel.

2026-06-13 via Nuitee
B
BARBARA solo_traveller au
3
Good value if you can sleep through traffic noise.
Pros:

So Noisy with road traffic.. Could not sleep at all.
not airplane noise! they need window's to be soundproofed. Also maybe people, actually temporary living here.

Cons:

Lady in reception was lovely Rachel?

2026-06-13 via Nuitee
A
Amanda couple au
8
Pros:

Clean and quiet, great value. Staff were very helpful.

Cons:

Nothing

2026-06-13 via Nuitee
L
Layel couple au
10
Amazing stay
Pros:

I’ve stayed at Quest Melbourne Airport many times and keep coming back because of the welcoming atmosphere and friendly staff. Every check-in has been smooth, and Rachel in particular always greets me with a smile, which makes the experience feel personal and genuinely warm.

2026-06-13 via Nuitee
A
Ashten solo_traveller au
10
2026-06-12 via Nuitee
S
Seaton solo_traveller au
6
Pros:

Location

Cons:

Bed was so bad very uncomfortable, connection to TV was bad and bathroom had no heat

2026-06-12 via Nuitee
F
federico solo_traveller fr
10
2026-06-11 via Nuitee
R
Roger couple au
9
2026-06-11 via Nuitee
F
federico solo_traveller fr
10
2026-06-11 via Nuitee
P
Phillip couple au
8
Easy access. Friendly. Helpful. Clean. Convenient.
Pros:

Easy access. Parking available. Close to airport.

Cons:

Lack of good food options. Could regularly hear trucks from the business next door as they accelerated through the gears.

2026-06-11 via Nuitee
M
Matiyenga solo_traveller au
9
2026-06-11 via Nuitee
K
Kerry solo_traveller au
9
2026-06-10 via Nuitee
M
Melissa couple au
10
2026-06-10 via Nuitee
D
Di family_with_children au
10
Paige went above and beyond for us excellent emoyee!
2026-06-10 via Nuitee
P
Peter couple nz
10
enjoyable and comfortable
Pros:

Staff on reception were very good

Cons:

tap in kitchen sink loose

2026-06-10 via Nuitee
M
Melissa couple au
10
2026-06-10 via Nuitee
Y
Yanira solo_traveller es
1
2026-06-09 via Nuitee
A
Allyson couple au
10
Very pleasant
Pros:

Very clean

Cons:

It’s was a bit noisy l could hear people walking around upstairs

2026-06-09 via Nuitee
M
Maureen couple au
4
Probably good if you had a car
Pros:

The staff was helpful

Cons:

To far from the airport definitely need a car , and no shuttles available as it was a public holiday and Sunday only till 12 , so had to get taxi $25 and next day was a public holiday $40 for Uber so works out expensive and no restaurants around , have got basic food at reception , have got a coffee van but it was closed as public holiday .

2026-06-08 via Nuitee
P
Paul couple au
9
Stayed here many times
Pros:

Location is the reason we stay at Quest Airport along with nice rooms, and friendly staff.

2026-06-08 via Nuitee