Cookies Hotel

Hotels
7.9 (375 reviews)
36/7 Moo 4, White Sand Beach, Trat , Ko Chang , th
+66 81 861 4227

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Poor breakfast quality
Hard mattresses

Categories

Cleanliness
7.55
Some reviews mentioned that the rooms were clean; however, there were concerns about the freshness of towels.
Service
8.55
Consistently praised for friendly and helpful staff.
Location
9.05
Excellent location close to the beach and local amenities.
Room Quality
7.55
Rooms were noted as large and comfortable but concerns about bed quality were raised.
Amenities
8.05
Good amenities like a pool and direct beach access, but some areas need improvement.
Value for Money
7.85
Several guests felt they received decent value for the price, despite some comments on breakfast quality.
Food and Beverage
6.55
Multiple complaints about breakfast quality and selection.
Overall Experience
8.05
Overall a pleasant stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:28

Property Description

Beachfront Paradise at Cookies Hotel

Luxurious Accommodations: Each air-conditioned room at Cookies Hotel features modern amenities such as a flat-screen cable TV, fridge, safe, and a private balcony. Guests can enjoy complimentary coffee and tea in the comfort of their room.

Relaxation and Convenience: Take a dip in the outdoor swimming pool, or indulge in a rejuvenating massage to unwind. The 24-hour front desk is always available to assist, and free WiFi is accessible throughout the property.

Explore and Discover: Situated on the beautiful White Sand Beach, guests are just 5 km away from the Ferry Pier, with easy access to various attractions. Don't miss the chance to book your stay at Cookies Hotel for a perfect beach getaway.

Important information:

Please note that the hotel does not accept cash. Payments must be settled by credit cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TDX

Location

Guest Reviews

7.9
Based on 375 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.85
Food and Beverage: 6.55
Overall Experience: 8.05
R
Reece • solo_traveller • au
8
Cons:

definitely tell low season pool always fill leaves and stuff

2026-08-19 • via Nuitee
I
Ian • extended_group • th
9
Very good
Pros:

Location

Cons:

Cost

2026-08-12 • via Nuitee
M
Martin • solo_traveller • th
1
Very sub stanard
Pros:

Not much

Cons:

The room was not as described plus the breakfast was digusting both mornings it was not breakfast buffet it was served in my room by the hotel receptionist.

2026-06-30 • via Nuitee
D
david • solo_traveller • au
5
Pros:

pool and room view

Cons:

air conditioning poor.
bathroom need re make.
bf in room ordinary

been many times just getting old now

2026-06-08 • via Nuitee
H
Heli • couple • fi
8
2026-06-03 • via Nuitee
A
Anna • family_with_children • ru
7
Cookies — one love forever
Pros:

Любим этот отель и именно эту часть пляжа White Sand Beach. Уже не первый раз выбираем номер на первой линии с выходом к бассейну — по вечерам здесь слышен шум волн. Музыка из Oodie’s в этом корпусе совсем не мешает и практически не слышна, а в Sabay Bar музыка не играет позже 23:00, поэтому ночью здесь спокойно и комфортно.
У отеля отличный бассейн, и в период нашего проживания всегда можно было найти свободные шезлонги, что сейчас большая редкость. Мы отдыхали с 6-летним ребенком, для семейного отдыха это место достаточно комфортное.
Персонал замечательный: всегда приветливые, внимательные и готовы помочь в любой ситуации. Именно благодаря атмосфере и людям сюда хочется возвращаться снова.

Cons:

Из минусов: в этот раз было много шумных гостей, устраивающих вечерние пикники у бассейна, из-за чего иногда терялось ощущение спокойного отдыха. И, к сожалению, сам отель уже заметно «устал» и нуждается в ремонте. Мы бы с удовольствием продолжали приезжать сюда даже за более высокую цену, если бы номера были обновлены.

2026-05-26 • via Nuitee
N
Nicky • solo_traveller • th
9
2026-05-25 • via Nuitee
E
EMY 1 • solo_traveller • de
10
2026-05-17 • via Nuitee
V
Venera • solo_traveller • th
8
Достойный отель !
Pros:

Местоположение просто отличное, хорошие завтраки и чистый бассейн , мягкие матрасы на шезлонгах

Cons:

Маленький холодильник, громко играет музыка со стороны номеров с выходом к морю

2026-05-10 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-05-07 • via Nuitee
S
silly billy • solo_traveller • au
5
Overbooked and cancelled me.
Cons:

Didn't stay as they overbooked and cancelled me the morning of arrival..

2026-05-07 • via Nuitee
R
Rainer • couple • de
7
Erholsam und schön
Pros:

Direkt am Strand

Cons:

Hausbewohner ( Schaben) !! Gehören aber hierher ! Wohnen schon immer da !

2026-05-07 • via Nuitee
J
John paul • couple • gb
10
👍
2026-04-29 • via Nuitee
U
Uwe • solo_traveller • de
8
Super gelegenes Strandhotel mit Renovierungsbedarf
Pros:

Die Lage (Stradteil des Hotels) ist nicht zu toppen. Bester Strandabschnitt. Alles in Gehweite. Schöner Pool. Unbedingt Strandseite buchen.

Cons:

Erheblicher Renovierungsstau, wohin man blickt. Klappstühle am Strand gebührenpflichtig. Frühstück gräßlich. Bett nicht so bequem.

2026-04-28 • via Nuitee
T
Thomas • couple • de
8
Das zweite mal hier gewesen und vielleicht gibt’s ein nächstes mal…
Pros:

Die Lage, die recht bequemen Betten, der Pool ist super und das Frühstück ist ok, wird allerdings schnell langweilig weil es immer dasselbe gibt…

Cons:

Die Öffnungszeiten des Pools…🫣 19.00 Uhr Feierabend ist eindeutig viel zu früh 🙄

2026-04-27 • via Nuitee
M
Mark • couple • au
7
Good rooms (beach side) in great location with basic onsite facilities
Pros:

Great location on the beach. (Definitely stay in beach side room rather than Hill side of road). Rooms are good size, close proximity to pool, beach, views and restaurants

Cons:

Breakfast was below average and not recommended, staff while friendly and helpful not trained well and can’t answer basic queries (transport, transfers and costs) Drinks and food only available at nearby restaurants

2026-04-24 • via Nuitee
T
Thomas • solo_traveller • no
8
2026-04-22 • via Nuitee
M
Marion • couple • nl
8
2026-04-21 • via Nuitee
R
Rick • family_with_children • gb
10
White Sands Beach
Pros:

Great location on White Sands Beach. Very friendly and helpful housekeeping and hotel staff. Room spacious with good air-conditioning and balcony.

Cons:

Everything good

2026-04-20 • via Nuitee
E
EMY 1 • solo_traveller • de
10
2026-04-15 • via Nuitee