Hotel San José Plaza

Hotels
8.6 (39 reviews)
Carrera 17C Nº 55-40 , Bucaramanga , co

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very good facilities
Standard hotel service
Cons:
Exterior noise
Hygiene issues with pets in restaurant

Categories

Cleanliness
7.81
Reported exterior noise issues may indicate cleanliness concerns.
Service
9.28
Good service despite some complaints about the reception handling.
Location
8.82
Location is generally acceptable, but exterior noise may affect the experience.
Room Quality
8.77
Standard quality for this hotel tier.
Amenities
8.8
Very good facilities mentioned in the review.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
7.81
Concerns about hygiene with pets in the restaurant could affect rating.
Overall Experience
8.78
Overall positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:39

Property Description

Luxurious Accommodations
San José Plaza offers modern rooms with hydromassage tubs, free Wi-Fi, and king-size ergonomic beds. The contrasting chocolate wood and white décor create a sleek and inviting atmosphere.

Gastronomic Delights
Indulge in international dishes at the on-site restaurant and sip on tropical cocktails at the lobby bar. Start your day with a delicious breakfast featuring seasonal fruits, natural juices, and pastries.

Convenient Amenities
Guests can enjoy free on-site parking, inquire at the tour desk for local attractions, and utilize the business center for any work needs.

Ready to experience a blend of comfort and luxury at San José Plaza? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:30 PM
Airport code: BGA

Location

Guest Reviews

8.6
Based on 39 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
E
Erika • solo_traveller • co
7
Pros:

Buena atención, buena limpieza

Cons:

mejorar mucho la alimentación, los desayunos malos el pan duro solo te brindan un solo menú ( huevos)

2026-08-11 • via Nuitee
A
Andrzej • solo_traveller • aw
7
satisfactorio
Pros:

ubicacion

Cons:

bano muy pequeno - incomodo

2026-06-26 • via Nuitee
L
Leonela • solo_traveller • ec
6
2026-05-24 • via Nuitee
C
Castilla • solo_traveller • co
9
2026-04-05 • via Nuitee
W
Wittinghan • couple • co
1
Una noche sin descanzo
Pros:

Las habitaciones súper pequeñas
No había agua caliente
El baño pequeño y muy estrecho
La cama súper dura
Muy mal aspecto la verdad

Cons:

En realidad todo
El desayuno muy malo
Solo caldo y ya

2026-01-24 • via Nuitee
M
Martha Helena • solo_traveller • us
8
Very good experience!
Pros:

The personal staff was wonderful, helpful, cordial

2026-01-21 • via Nuitee
A
Ariza sierra • solo_traveller • co
9
Para mejorar
Pros:

La atención del personal

Cons:

El baño no tiene buen tiraje por tanto no Evacua lo suficiente, además expide malos olores y eso es molesto.

2026-01-15 • via Nuitee
L
Luis Raul • solo_traveller • co
10
Pros:

La atención y vista del restaurante

Cons:

Uso de vendedores en el ascensor con productos

2025-12-15 • via Nuitee
A
alexander • family_with_children • co
7
Buena
Pros:

Estaba muy bn

Cons:

El ruido exterior

2025-12-05 • via Nuitee
M
Milena • solo_traveller • co
9
Pros:

Muy buenas instalaciones. Sin embargo, presente la queja a la recepcionista pues permiten que los perros de otros huéspedes entren al restaurante. Eso no es permitido por higiene

2025-09-14 • via Nuitee
W
Wernher • family with young children • us
10
The Sanit Joseph pilgrimage.
Pros:

The.chapel,.the divine mercy on the entry.

Cons:

Toilet need an upgrade to shot on the ground.

2023-11-27 • via Nuitee
A
Anonymous • young couple • us
5
Too bad
Pros:

Shoes festival in the hall of bedroom

Cons:

Too many proples in front of bedroom

2023-07-24 • via Nuitee
D
david
10
Pros:

Good location. Friendly and very helpful staff. Excellent breakfast. Clean and comfortable room. A very good place to stay at a very reasonable price.

2023-07-15 • via Nuitee
K
Kat • young couple • us
10
Perfectly Perfect
Pros:

The staff was AMAZING. The room was really clean and the bed oh my word. I did not want to get out of it. Breakfast was AMAZING and the view from the roof top open air restaurant.. to die for.

Cons:

Absolutely nothing

2023-05-27 • via Nuitee
F
Felipe • friends
6
Pros:

Es un hotel céntrico pero con muchas carencias. El desayuno escaso, poco personal para atenderlo. En la habitación no había ni una lámpara de noche. El baño muy estrecho

2023-01-10 • via Nuitee
J
Juan • solo traveller • co
10
Exceptional
2022-10-25 • via Nuitee
J
Juan • solo traveller • co
10
Exceptional
Pros:

the breakfast was quite generous, they even had soup and you could take as much as you want. the rooms are spatious and equipped with a TV, I got 2 beds for myself in a pretty good location in Bucaramanga and really good price

Cons:

the reception was a bit slow because sometimes there was just 1 man working there, but it was not that bad.

2022-10-23 • via Nuitee
M
Maria • young couple • us
8
Very good
2022-08-20 • via Nuitee
V
Verified traveler • self
10
Pros:

No está cómodo para rentarlo está muy mal el service

2019-11-20 • via Nuitee
O
Omar • family
10
Pros:

Service was impeccable. Staff was super friendly. Restaurant view was outstanding.

2019-11-01 • via Nuitee