Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Great food
Cons:
Cleanliness issues
Facilities need maintenance
Accessibility concerns

Categories

Cleanliness
7.59
Several comments point to issues with cleanliness and maintenance, especially bugs and tired facilities.
Service
9.06
Guests consistently praised the friendly and helpful staff.
Location
8.6
The location is beautiful and serene, although accessibility is a concern for some.
Room Quality
7.55
Rooms were described as needing repairs and maintenance.
Amenities
8.08
General amenities are good, but some improvements are needed.
Value for Money
7.54
Some guests felt the hotel did not offer good value considering the price paid.
Food and Beverage
8.59
Breakfast and drinks were well-received, especially the margaritas.
Overall Experience
8.56
Overall, a memorable experience despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 22:44

Property Description

Luxury Thatched-Roof Suites

Hotel Boutique Siete Lunas offers luxury, thatched-roof suites with air conditioning, private bathrooms, and stunning sea views from every room. Each suite is equipped with a minibar and a coffee machine, ensuring a comfortable and relaxing stay.

Jungle Environment and Outdoor Pool

Immerse yourself in a jungle environment at Hotel Boutique Siete Lunas, where you can relax by the outdoor pool or enjoy bar service with refreshing drinks. The tranquil setting provides the perfect escape for a peaceful vacation.

Convenient Amenities and Services

Guests can take advantage of the front desk services from 8:00 am to 10:00 pm, as well as access to a garden, BBQ facilities, massages, and yoga lessons for an additional fee. With free parking and daily housekeeping, your stay will be stress-free and enjoyable.

Experience the luxury and tranquility of Hotel Boutique Siete Lunas - book now for an unforgettable getaway.

Important information:

A deposit via bank transfer or PayPal is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Please note that payment will be made to the hotel in local currency (MXN) according to the exchange rate assigned by the administration on the day of payment.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 258 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.6
Room Quality: 7.55
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.56
E
Eduardo • couple • mx
10
Great view and great staff
Pros:

The view it’s amazing

2026-05-22 • via Nuitee
R
Richard • couple • ca
7
Such a beautiful place ruined by intrusive raccoons
Pros:

This property was thoughtfully designed with multiple palapas on two different levels with magnificent views of the bay. The common area although small was charming. We had the place to ourselves as most people ate in their room.
The staff was attentive, Dalia and Theresa to name a few. We had dinner for eight nights as my travelling companion has Parkinson’s and couldn’t go down the hill.
The wading pool was spectacular with view but falling tiles.
The suites are spacious with lovely furniture and a spacious bathroom.
It was a comfortable place to stay.
Except for regular maintenance.

Cons:

This place could deserve a 4 star rating if it were not for A) the invasive Paris or raccoons, one morning seven of them huddled on our deck surrounded by excrements and urine spread all over. They climb through barb wire… one entered our room one night while reading in bed!!!
B) attention to details lacked. Loose hand railing no longer secured, loose faucet, planks sticking out around pool and tiles in the pool coming loose.
C) the mattress needs mattress pad to protect mattress and keep sheets from sliding on the mattress.

I downgrade the place from 4 stars to 2.5 due to maintenance.

2026-04-29 • via Nuitee
J
Jonathan • couple • ca
1
Literally have no idea how it has 4 stars and the good reviews. Would have been beautiful when built - but not in 2026.
Pros:

Location and views were nice.

Cons:

The place was run down in all aspects. Dusty, rust stains, bed mattress was so old and used that you both fall into the middle . The floor boards were water damaged and sagging/soft/ moving… a heavier person could have easily broken floor boards (literal health hazard).

Cleaning service made the bed and fresh bath towels but didn’t actually clean anything (ie the coffee grounds from the previous guest, dirt falling out of ceiling on the toilet) I even left the coffee ground open so they could see it - they just closed it and it was still there the next day (!?!).

Basic requests (beach towels) just didn’t materialize. When trying to ask about them through WhatsApp - I ended up getting an AI bot . We never ended up with beach towels for our surf.

All around extremely disappointed and subpar. Property smelled like septic. Not worth the money (paid 1200$ CAD for 3 nights).

2026-04-15 • via Nuitee
C
Celeste • couple • us
2
Lovely staff and location but the accommodation is a catfish and would not stay again.
Pros:

The location and views were beautiful and staff were polite

Cons:

Well I’ll start by saying I’m not a Karen. This places simply felt like a catfish. It was dirty and in poor condition . The floors had holes and mold and there was animal droppings all over.

2026-03-30 • via Nuitee
L
Lizetth Guadalupe • couple • mx
10
Pros:

Concepto arquitectónico, comodidad y servicio

2026-03-17 • via Nuitee
F
Florine • couple • fr
10
2026-01-22 • via Nuitee
K
Kelly • couple • us
7
The location and the view from the main area was pretty, but from our room some of the foliage was so overgrown that you
Pros:

I like the location of the property. It was outside of town, which can get very loud at night time. It was accessible and easily able to walk into town. It was quiet. The food was good.

Cons:

Upon arrival, there was no staff to greet us or let us in. We had to have another guest let us inside the gate. We couldn’t find the staff. It was odd hours with the staff and many things were lost in translation. Our room was nice, but our comforter was stained and dirty upon arrival. The staff, if you could find them, were always talking and socializing amongst each other and not as helpful as I would have expected.

2026-01-06 • via Nuitee
W
Walid • couple • mx
7
2025-12-30 • via Nuitee
F
franco • solo_traveller • us
8
Pros:

Views

Cons:

Mosquitos in the room and few hot water

2025-12-14 • via Nuitee
L
Luis • couple • mx
9
chingon
Pros:

el desayuno exquisito, la ubicación un poco retirado

Cons:

sin queja

2025-12-10 • via Nuitee
V
vernon • couple • au
8
Staff excellent,very helpful
Pros:

Fresh and natural

2025-11-21 • via Nuitee
J
Jenny • couple • us
10
2025-11-19 • via Nuitee
L
Luisana • couple • mx
10
Hermoso lugar
Pros:

Las vistas , la habitación, el lugar en general es bello , la atención de las chicas excelente muy atentas siempre en verdad un lugar mágico para parejas las habitaciones limpias preciosas cómodas , volveremos sin duda por mas dias 💕

2025-09-18 • via Nuitee
D
David • couple • mc
7
Yes and no
Pros:

Beautiful view and super friendly staff, the hotel is very quiet and isolated. No kids which is a big plus. The breakfast is nice and the rooms are pretty spacious.

Cons:

The hotel really needs some refreshments, everything is falling apart and needs some cleaning. For the price you pay I don’t feel your are getting your money’s worth in terms of confort. Too expensive for what it is.

2025-08-20 • via Nuitee
P
Paula • couple • cl
9
Nos encantó el lugar… muy lindo y tranquilo
Pros:

La tranquilidad del lugar

Cons:

Los bichos en las habitaciones… como sugerencia mejorar eso… fumigar las habitaciones

2025-08-18 • via Nuitee
G
Guy • extended_group • mx
1
Didn’t stay
Pros:

No nos gustó para nada el lugar. Llegamos y tuve que reservar otro hotel. No es accesible: hay una subida de unos 150 metros para llegar a las habitaciones, y es obligatorio mencionarlo. Una persona con discapacidad, como mi hermano que se sometió a una operación en la pierna, de ninguna manera puede superar eso; es algo que debe estar claramente indicado.
Es un hotel para parejas, un hotel romántico, y también es importante aclararlo. No es un hotel para ir con un amigo o con la familia, etc.

Cons:

No nos gustó para nada el lugar. Llegamos y tuve que reservar otro hotel. No es accesible: hay una subida de unos 150 metros para llegar a las habitaciones, y es obligatorio mencionarlo. Una persona con discapacidad, como mi hermano que se sometió a una operación en la pierna, de ninguna manera puede superar eso; es algo que debe estar claramente indicado.
Es un hotel para parejas, un hotel romántico, y también es importante aclararlo. No es un hotel para ir con un amigo o con la familia, etc.

2025-08-11 • via Nuitee
S
Sharon • extended_group • ca
10
5 star service and view!
Pros:

This may be THE most memorable hotel. I highly recommend every aspect to make your stay special

Cons:

Everything was perfect

2025-07-24 • via Nuitee
S
Stephanie • young couple • us
9
Superb
Pros:

The staff were great! They were so friendly and welcoming and Chalo made THE best margarita I've ever had. The views from the room were beautiful, we would see pelicans soaring on the bay all day. We couldn't see the sunset but the light from it was still so pretty.

Cons:

Keep in mind you are literally in the middle of the jungle. That means there are critters everywhere, including in your room. The room could probably use some repairs but to me that was part of the experience. When we were there they were doing construction near the hotel, so the Uber/taxi had to take the long way, including into town. We would just walk to the town and it was kind of like a mini hike. You have to walk through a cemetery and that cemetery also leads to the beach we could see from our room.

2025-07-23 • via Nuitee
A
Andree • extended_group • au
3
Below average
Pros:

View
Simple breakfast was nice

Cons:

Very very tired facilities - in need of maintenance
Quality of linen was tired
Access to town was difficult
Rooms not clean to an expected standard

2025-07-23 • via Nuitee
Q
Quetzal • young couple • mx
10
Exceptional
Pros:

Everything. The location is good, amazing views and great food.
We had a good time there.

2025-06-30 • via Nuitee