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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Alteza Polanco, nestled in the heart of Mexico City's prestigious Polanco district, offers fully appointed suites with free WiFi and a meeting room. Each suite features modern amenities such as a microwave, coffee maker, and air conditioning, ensuring a comfortable stay.
Convenient Facilities
Guests can enjoy access to a small fitness room, luggage storage, and a helpful staff ready to assist with sightseeing recommendations. The property's proximity to shopping malls, commercial areas, and dining options makes it an ideal choice for travelers looking to explore the vibrant city.
Prime Location
Located just steps away from popular attractions like Antara Fashion Hall and a short drive from Centro Banamex and Plaza Polanco, Alteza Polanco provides easy access to the city's key destinations such as Chapultepec Park and Paseo de la Reforma.
Experience luxury and convenience at Alteza Polanco - book your stay now for an unforgettable Mexico City getaway!
Please note the restaurant is open from 7:00 to 22:00 from Monday to Friday and from 07:00 to 20:00 on Saturdays and Sundays.
Property offers continental breakfast from September 1st, 2020- January 10th, 2021.
Please note that for group reservations of more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
La cercanía con la Cámara Nacional de al Celulosa y Papel, organización con la que la empresa para la que trabajo tiene mucha relación.
Pagar el desayuno, preferimos que ofrezcan una tarifa que incluya el desayuno.
Too expensive in proportion to appearance.
El lugar es muy cómodo, bonito y limpio, bastante agradable
Me hubiera gustado encontrar una habitación sencilla, me cobraron por dos personas :(
Perfecta ubicación para ir a la embajada usa
La amabilidad
No
Gostei muito da localização.
Do barulho durante a noite nos corredores a arrastar coisas e o facto de ter aberto cada uma das torneiras do banheiro e constatei que não havia água quente. Pelo valor que foi pago, deveria ser algo bem melhor.
Location for me is great as our office is next street and I could skip all traffic. Location is very good. At walking distance there are a lot of restaurants or shopping mall. With short drive by Uder could reach central part of Polanco where is plenty of shops, restaurants etc.
No restaurant in the hotel for lunch and dinner. Only available for breakfast and is paid separatelly (not included in room rate). Booking (in my case) was asked to be paid 100% in advance. I needed to reschedule and leave one day earleir. It took some efforts to get back refund for one night.
Muy buen hotel, excelente ubicación, todo muy limpio, habitaciones amplias y cómodas y el personal muy amable. Volveremos sin duda. Tiene buena relación calidad/precio.
Un poco oscura la habitación, pues nos tocó interior.
Da localização
Do banheiro.
My colleague had an accident the night to between Wednesday and Thursday last week. The receptionist was exceptionally helpful. Please give him our gratitude.
The continental breakfast was limited, and the treadmills in the gym did not function.
Muy buena la ubicación del hotel, las personas encargadas como conserjes, recepcionistas y todo muy amables
Nada
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