The Grand Puteri Hotel

Hotels
7.7 (1652 reviews)
PT 3981, Jalan Masjid Abidin , Kuala Terengganu , my

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Strategic for shopping
Cons:
Cleanliness issues
Noise from windows
Inconsistent amenities

Categories

Cleanliness
6.2
Multiple reviews mentioned cleanliness issues, particularly in bathrooms, with a need for improvement.
Service
9.2
Service was highly praised, with many comments on helpful staff and good impressions.
Location
8.7
The location is convenient, close to shopping areas and amenities, with easy access.
Room Quality
7.2
Rooms received mixed reviews, with some noting noise and cleanliness issues.
Amenities
6.7
Amenities were lacking, with mentions of incomplete items and cleanliness issues.
Value for Money
7.7
Guests expressed value varying by cleanliness and room quality, affecting overall perception.
Food and Beverage
8.2
Food quality was generally well-received, with good breakfast options.
Overall Experience
7.7
Overall feedback was mixed but included positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

The Grand Puteri Hotel is your ideal choice for a comfortable stay in Kuala Terengganu. Convenient Location, Modern Amenities, and Delightful Dining are some of the key features of this hotel. Book now and experience a memorable stay at The Grand Puteri Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 1652 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 7.7
R
Rosli • couple • my
4
2026-07-11 • via Nuitee
A
ain’sya fatirah • couple • my
10
2026-07-11 • via Nuitee
N
Nor • extended_group • my
5
Teribble
Pros:

I order a set of steam fish with tom yum and fry egg . Late that nite till the day we left me and my partners suffer with food poisoning ( severe vomit and diarrhoea ).. such a terrible experience. Day we travel back to our destination was such a nightmare because we got headache and need to get a pitatop at every RnR . Our food was served uncooked that later we need to ask the kitchen to steam th again … 👎🏻👎🏻👎🏻

Cons:

The kitchen given rate as B by kkm . Obviously the cleanliness and the hygiene is questionable

2026-07-10 • via Nuitee
S
Siti Norhaiza Hazrah • family_with_children • my
7
Cons:

Please add more plug point especially beside bed

2026-07-09 • via Nuitee
J
JUHAIDA • family_with_children • my
6
Pros:

breakfast so good and location is very nice

Cons:

nothing..

2026-07-09 • via Nuitee
N
Nazri • solo_traveller • my
9
Pros:

Sangat selesa staff sangat peramah

2026-07-09 • via Nuitee
O
ortloff • solo_traveller • de
5
Pros:

Gute Lage

Cons:

Früvstück muckrig

2026-07-07 • via Nuitee
M
Meor Azlan • solo_traveller • my
8
Pros:

Lokasi yang baik berdekatan stesen bas dan pasar payang

Cons:

Tilam yang kurang selesa mungkin sebab tilam lama. Perlu tukar.

2026-07-07 • via Nuitee
M
Mohd Taufik • family_with_children • my
8
Good
Pros:

Location is near to all my fav place

Cons:

Nothing to say

2026-07-06 • via Nuitee
O
Omar • couple • my
9
2026-07-06 • via Nuitee
H
HN's • solo_traveller • my
6
2026-07-05 • via Nuitee
N
NUR SYAFAWATI • solo_traveller • my
8
2026-07-05 • via Nuitee
A
Anita • couple • my
10
Excellent, value for money . Will repeat 👍 agin
Pros:

Excellent

Cons:

All is good

2026-07-04 • via Nuitee
M
MOHD NAZIM • solo_traveller • my
9
2026-07-04 • via Nuitee
M
Mohamad • solo_traveller • my
6
2026-07-03 • via Nuitee
N
NG BOON THAI • family_with_children • my
10
2026-07-01 • via Nuitee
N
Nasriah • solo_traveller • my
7
2026-06-30 • via Nuitee
A
Abu NAZRI • couple • my
9
Pros:

room

2026-06-28 • via Nuitee
E
Erizasyira • solo_traveller • my
10
2026-06-27 • via Nuitee
N
NORSHAKILA • couple • my
10
2026-06-26 • via Nuitee