The Grand Puteri Hotel

Hotels
7.7 (1611 reviews)
PT 3981, Jalan Masjid Abidin , Kuala Terengganu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
BBQ facilities
Lift / Elevator
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Strategic for shopping
Cons:
Cleanliness issues
Noise from windows
Inconsistent amenities

Categories

Cleanliness
6.2
Multiple reviews mentioned cleanliness issues, particularly in bathrooms, with a need for improvement.
Service
9.2
Service was highly praised, with many comments on helpful staff and good impressions.
Location
8.7
The location is convenient, close to shopping areas and amenities, with easy access.
Room Quality
7.2
Rooms received mixed reviews, with some noting noise and cleanliness issues.
Amenities
6.7
Amenities were lacking, with mentions of incomplete items and cleanliness issues.
Value for Money
7.7
Guests expressed value varying by cleanliness and room quality, affecting overall perception.
Food and Beverage
8.2
Food quality was generally well-received, with good breakfast options.
Overall Experience
7.7
Overall feedback was mixed but included positive experiences and serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:37

Property Description

The Grand Puteri Hotel is your ideal choice for a comfortable stay in Kuala Terengganu. Convenient Location, Modern Amenities, and Delightful Dining are some of the key features of this hotel. Book now and experience a memorable stay at The Grand Puteri Hotel.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGG

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 1611 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 7.7
A
Afizi • couple • my
10
2026-05-22 • via Nuitee
F
Fiqa • couple • my
8
Everthing was so good..the breakfast nasi dagang so super good..
Pros:

All good

Cons:

Nothing

2026-05-18 • via Nuitee
A
Austin • couple • tz
5
2026-05-18 • via Nuitee
H
Hakim • couple • my
3
bad
Pros:

nothing, just comfy bed.

Cons:

stay at unit 405. smelly room and dirty with a bit of spore mark in the bathroom.

2026-05-17 • via Nuitee
N
Nabiha • couple • my
6
2026-05-15 • via Nuitee
M
MARHALIM • solo_traveller • my
8
2026-05-15 • via Nuitee
M
Mohd • couple • my
10
2026-05-15 • via Nuitee
S
Siti • couple • my
10
2026-05-15 • via Nuitee
M
Mohd Sahrul Hafiz • couple • my
6
Nice
Pros:

Nice

Cons:

No

2026-05-13 • via Nuitee
A
Aidi • couple • my
10
Good to stay long
Pros:

Very Near Town

Cons:

Nice & Very Clean

2026-05-11 • via Nuitee
R
Rahman Azhar • solo_traveller • my
8
2026-05-07 • via Nuitee
T
Tengku • couple • my
7
2026-05-06 • via Nuitee
M
MUHAMMAD HAZMI • extended_group • my
10
2026-05-06 • via Nuitee
H
Hanif • solo_traveller • my
7
2026-05-05 • via Nuitee
M
MOHAMAD • solo_traveller • my
6
Pros:

Air laju n selesa utk mandi

Cons:

Tukar karpet bilik dengan mozek, bau karpet kurang menyenangkan, makanan hari 1 dengan hari 2 sama, sepatutnya tukar menu n pelbagaikan utk pengunjung2 lebih rasa dihargai

2026-05-04 • via Nuitee
A
ABD. HAMID • couple • my
6
Okay can be better.
Pros:

Reasonably spacious room. Good parking compound.

Cons:

No souvenir corner. No water pipe in the wall for “wuduk”

2026-05-04 • via Nuitee
N
Noor Hafidzah Hassan • solo_traveller • my
7
Value for money with great hospitality
Pros:

Near to Pasar Payang, Masjid and hospitality

Cons:

Nil

2026-05-03 • via Nuitee
N
Nur Amirah Dayana • couple • my
5
Mediocre stay.
Pros:

The location. Nearby so many amenities

Cons:

The room is quite small for the price i paid.

2026-05-03 • via Nuitee
Z
Zulkifly • family_with_children • my
9
2026-04-30 • via Nuitee
W
wan shafyruddin • solo_traveller • my
7
Cons:

GULAI NASI DAGANG TERASA TENGIT

2026-04-28 • via Nuitee