Hotel Diligencias

Hotels
8.2 (3147 reviews)
Belisario Dominguez 6 , Mexico City , mx

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Excellent location
Cons:
Noise disturbances
Issues with service
Safety concerns in the area

Categories

Cleanliness
8.19
Mostly positive comments on cleanliness, but some issues cited with external factors.
Service
8.66
Generally praised for helpful staff members, though there are some mentions of rudeness.
Location
8.7
Conveniently located near the city center, though some concerns about safety.
Room Quality
7.65
Mixed feedback with issues regarding noise and amenities, but some comfort noted.
Amenities
7.68
Facilities mentioned positively, but noise insulation and room features were criticized.
Value for Money
8.14
Considered somewhat overpriced compared to quality by some guests.
Food and Beverage
8.19
Food service received mixed feedback, with some praising breakfast, others pointing out issues.
Overall Experience
8.36
Overall positive experiences with significant drawbacks noted in comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 14:04

Property Description

Central Location
Hotel Diligencias is conveniently situated in central Mexico City, only steps away from Plaza Garibaldi Square and Reforma Avenue. Explore the vibrant city with ease from our prime location.

Comfortable Rooms
Relax in our cozy rooms equipped with cable TV, free Wi-Fi, and city views. Each room features a sofa, fan, and desk for your convenience, along with a private bathroom including a hairdryer and toiletries.

Dining and Entertainment
Indulge in a mix of Mexican and international cuisine at our on-site restaurant, or unwind with a snack and drink at the bar. Enjoy a culinary journey without leaving the hotel premises.

Experience the best of Mexico City at Hotel Diligencias. Book your stay now for a memorable and convenient visit.

Important information:

Please note that this property does not accept more than 3 rooms for group bookings.Contact the property for more information.

Please note that minors under 18 years of age traveling with you will present an ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 3147 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 8.19
Overall Experience: 8.36
G
Gerardo • solo_traveller • mx
8
2026-06-04 • via Nuitee
S
Soraya • family_with_children • mx
1
PESIMA,
Pros:

La ubicacion

Cons:

en la habitacion donde me hospede la cama estaba llena de chinches, no dormi horrible, toda picodeada, muerta de sueño cansada de manejar y al dia siguiente tenia una fiesta importante.... fue horrible la estancia, limpieza pesima nunca nunca nunca lo recomendaria, el estacionamiento de a lado donde tienen convenio nos basiaron el tanque de gasolina, no dejaron sin gota, sin gota para movernos, el hotel nos trajo 4 libros para llegar a la gasolinera mas cercana y poder continuar el viaje

2026-06-03 • via Nuitee
L
LUIZ ANTONIO • solo_traveller • br
7
Razoável pra poucos dias.
Pros:

Tamanho da cama.

Cons:

Restaurante.

2026-06-03 • via Nuitee
E
Eduardo • solo_traveller • sv
10
Pros:

Excelente ubicación cerca del centro histórico

Cons:

Los indigentes alrededor del hotel, pero es algo q poco se puede hacer

2026-06-02 • via Nuitee
V
Víctor • family_with_children • es
9
2026-06-02 • via Nuitee
N
Nuño • extended_group • mx
9
Excelente ubicación
2026-06-01 • via Nuitee
G
gonzalez • couple • mx
9
2026-06-01 • via Nuitee
S
Sandra • solo_traveller • es
9
2026-06-01 • via Nuitee
M
Mauricio • family_with_children • cr
8
Pros:

Buen precio con lo que presenta el hotel

Cons:

La ubicación tiene muchos habitantes de la calle

2026-06-01 • via Nuitee
V
Victor • solo_traveller • mx
10
2026-06-01 • via Nuitee
G
Griselda Montserrat • solo_traveller • mx
5
Pros:

La ubicación no es mala

Cons:

Las fotos del lugar están muuuuuy acomodadas para que se vea muchísimo mejor de lo que está

2026-06-01 • via Nuitee
S
Silvia • solo_traveller • mx
8
2026-06-01 • via Nuitee
D
Dulce Andrea • couple • mx
10
2026-05-31 • via Nuitee
D
Dulce Andrea • couple • mx
10
Pros:

I really liked the attention and how polite the staff were. Also the hotel location to go shopping was pretty close.

2026-05-31 • via Nuitee
G
guy • solo_traveller • mx
5
2026-05-29 • via Nuitee
M
mirrayldina emelina • solo_traveller • mx
4
2026-05-29 • via Nuitee
B
Brian Hernán • solo_traveller • mx
8
Pros:

La ubicación

Cons:

No tiene clima en las habitaciones, solo ventilador aunque ese dia no hizo falta ya que el clima estaba agradable

2026-05-28 • via Nuitee
M
Maria Antonieta • solo_traveller • gt
9
Pros:

Está cerca de muchos centros de interés para el turista

Cons:

Por el precio al menos deberían poner botellas de agua diariamente en la habitación.

2026-05-28 • via Nuitee
S
SARA SILVIA • solo_traveller • mx
10
Excelente
Pros:

El hotel esta centrico, silencioso y comodo. El personal amable.

2026-05-27 • via Nuitee
G
Genesis • solo_traveller • us
8
May visit
Pros:

They clean the room everyday i love that, is close to a lot of restaurants and a 24 hrs bakery

Cons:

The towels are old, the big room need more 2 fans it was super hot 6 people in 1 room with 1 fan omg! The old guy from the restaurant charging 100 pesos for ice that my dad needed to put in his insuline , i think it would help if the rooms have buckets that the guest can request ice.

2026-05-27 • via Nuitee