The Knickerbocker Hotel

Hotels
9 (3547 reviews)
6 Times Square , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Maintenance issues
Unfriendly front desk staff

Categories

Cleanliness
8.33
Notable mentions of cleanliness, but some maintenance issues reported.
Service
9.8
Exceptional service and hospitality from staff, particularly during special occasions.
Location
9.34
Great location in the center of Times Square, easy access to transportation.
Room Quality
9.29
Spacious and comfortable rooms, though some were noted to lack natural light.
Amenities
8.82
Good amenities, though some guests expressed a desire for improvements.
Value for Money
8.28
Hotel is not cheap but offers good value for the quality of stay.
Food and Beverage
8.83
Positive comments about restaurant food and service.
Overall Experience
9.3
Overall a magical experience with joyful celebrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:22

Property Description

Rooftop Terrace with Stunning Views

The Knickerbocker, located on Times Square, offers a breathtaking rooftop terrace with over 370 square meters of indoor and outdoor space. Enjoy panoramic views of the city skyline while sipping cocktails at St.Cloud.

Luxurious Room Amenities

Each room at the hotel is equipped with a flat-screen cable TV, laptop safe, mini fridge, and a desk. Relax in comfort with city views, plush bathrobes, and free toiletries in the en suite bathroom.

Convenient Location and Dining Options

With Bryant Park just a short walk away and the New York Public Library within minutes, guests have access to iconic NYC landmarks. Indulge in delectable cuisine at Charlie Palmer at The Knick and unwind with cocktails at St.Cloud or Charlie Palmer lounge.

Book your stay at The Knickerbocker for a truly unforgettable New York City experience.

Important information:

The Knickerbocker Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana are strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by REST in its rooms. REST is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A nonrefundable $500 smoking fee will apply should a smoking event occur inside the hotel guestroom.

Please note, guests must be at least 21 years old to check-in.

Tickets, which can be purchased for an additional fee, are required for entry to St Cloud Rooftop on New Year's Eve.

Please note that group policy applies when more than 7 rooms are booked. This includes a cancellation policy of 30 days prior to arrival instead of 24 hours.
A mandatory fee is applicable per room per night. It includes the following:
- Unlimited WiFi for all devices
- Unlimited local, long-distance and international calling
- Unlimited access to nytimes.com and ft.com
- Wardrobe storage and nightly shoeshine
- 24-hour access to fitness center
- Two bottles of water dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 165 per day.

Location

Guest Reviews

9
Based on 3547 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
L
Luis couple pt
5
O Serviço baixou para 3 estrelas. Grupos barulhentos tornam baixam o nível do Hotel
Pros:

Conforto da cama.

Cons:

Toalhas de banho eram minúsculas .!

2026-06-13 via Nuitee
M
Manuela extended_group li
9
2026-06-13 via Nuitee
J
Jane extended_group us
10
2026-06-13 via Nuitee
S
Stefan extended_group ch
4
Mittelmässig
Pros:

Lage

Cons:

Dusche war immer überschwemmt

Renovation der Fassade

Baugerüst

Frühstücksbuffet: man fühlt sich nicht willkommen und es öffnet zu spät (im wahrsten Sinne)

2026-06-12 via Nuitee
I
IURI solo_traveller br
9
2026-06-12 via Nuitee
P
Paula couple gb
10
Very good breakfast, very good location, beautiful staff , although expensive for what the hotel offers. I wouldn’t say
Pros:

The staff, good breakfast and location

Cons:

Expensive for what offers

2026-06-11 via Nuitee
D
Daniel couple de
9
2026-06-11 via Nuitee
F
Francogia solo_traveller us
9
Excellent hotel in a great location
Pros:

great room and location

2026-06-10 via Nuitee
K
Kevin couple us
1
I was mislead and lied to even though the hotel interior was amazing
Pros:

Clean, nice interior

Cons:

No view, scaffold all around. I wasn’t notified of this construction. Woke up 7am by workers walking the scaffold

2026-06-09 via Nuitee
P
Pedro solo_traveller gb
10
2026-06-09 via Nuitee
S
Sillar solo_traveller au
9
Best position in manhattan
Pros:

Great position easy access to everything

Cons:

Nothing

2026-06-09 via Nuitee
O
Orna couple il
8
2026-06-07 via Nuitee
R
Roula solo_traveller ae
7
2026-06-07 via Nuitee
D
Dietmar family_with_children de
8
Sehr gutes Hotel im Zentrum von Manhattan
Pros:

Rooftopbar ist sehr empfehlenswert.
Im Zentrum des Times Square. Gute Schalldämmung.

Cons:

Check-In war schwierig. Einige Mitarbeiter - "die Bodyguards" waren am ersten Tag ausgesprochen unhöflich bei Problemen. Absolutes No-go für ein Hotel dieser Kategorie. (Schululungsbedarf) Hat sich aber gegen Ende gebessert. Besonders der Mitarbeiter, der sich um die Gepäcklagerung kümmerte, war immer sehr freundlich und hilfsbereit.

2026-06-07 via Nuitee
A
Andrea couple de
10
2026-06-07 via Nuitee
G
GreenBerets Family Pordenone, Province of Pordenone, Friuli Venezia Giulia
10
Excellent stay in the heart of New York
Pros:

We had a wonderful stay at The Knickerbocker Hotel. The breakfast was excellent, with a wide variety of choices to suit every taste. The rooms were always clean, tidy, and very comfortable.
The staff was extremely friendly, professional, and helpful throughout our stay. A special thank you to Mr. Walters, Gania, Hussein, and KJ for their kindness and outstanding service.
The location is perfect—right in the center of everything and ideal for exploring the city. No much noise considering we were in front of Times Square. We also highly recommend visiting the rooftop, which offers a fantastic atmosphere and great views.
We would definitely stay here again and highly recommend this hotel to anyone visiting New York!!

2026-06-06 via Tripadvisor
E
Eric family_with_children es
9
Pros:

Perfecte Service, midden in de stad, overal dicht bij in de buurt,
Metro onder het gebouw

Cons:

Geluid van buiten van de politie en brandweer is echt een probleem.

2026-06-06 via Nuitee
M
Matt solo_traveller gb
10
2026-06-06 via Nuitee
B
beemer111 Couples
8
Overall a nice hotel -
Pros:

Room is nice bathroom is well appointed location at Times Square convenient, nice rooftop bar. Many rooms are interior views so dark and rooms do not have mini bar or in room coffee. You do have an empty refrigerator. Room service was excellent and very prompt - employees were very friendly and helpful.

2026-06-05 via Tripadvisor
M
martijn couple us
9
brilliant
Pros:

all

Cons:

none

2026-06-05 via Nuitee