The Knickerbocker Hotel

Hotels
9 (3649 reviews)
6 Times Square , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Maintenance issues
Unfriendly front desk staff

Categories

Cleanliness
8.33
Notable mentions of cleanliness, but some maintenance issues reported.
Service
9.8
Exceptional service and hospitality from staff, particularly during special occasions.
Location
9.34
Great location in the center of Times Square, easy access to transportation.
Room Quality
9.29
Spacious and comfortable rooms, though some were noted to lack natural light.
Amenities
8.82
Good amenities, though some guests expressed a desire for improvements.
Value for Money
8.28
Hotel is not cheap but offers good value for the quality of stay.
Food and Beverage
8.83
Positive comments about restaurant food and service.
Overall Experience
9.3
Overall a magical experience with joyful celebrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 19:22

Property Description

Rooftop Terrace with Stunning Views

The Knickerbocker, located on Times Square, offers a breathtaking rooftop terrace with over 370 square meters of indoor and outdoor space. Enjoy panoramic views of the city skyline while sipping cocktails at St.Cloud.

Luxurious Room Amenities

Each room at the hotel is equipped with a flat-screen cable TV, laptop safe, mini fridge, and a desk. Relax in comfort with city views, plush bathrobes, and free toiletries in the en suite bathroom.

Convenient Location and Dining Options

With Bryant Park just a short walk away and the New York Public Library within minutes, guests have access to iconic NYC landmarks. Indulge in delectable cuisine at Charlie Palmer at The Knick and unwind with cocktails at St.Cloud or Charlie Palmer lounge.

Book your stay at The Knickerbocker for a truly unforgettable New York City experience.

Important information:

The Knickerbocker Hotel is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana are strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors provided by REST in its rooms. REST is a smart device that allows hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited. A nonrefundable $500 smoking fee will apply should a smoking event occur inside the hotel guestroom.

Please note, guests must be at least 21 years old to check-in.

Tickets, which can be purchased for an additional fee, are required for entry to St Cloud Rooftop on New Year's Eve.

Please note that group policy applies when more than 7 rooms are booked. This includes a cancellation policy of 30 days prior to arrival instead of 24 hours.
A mandatory fee is applicable per room per night. It includes the following:
- Unlimited WiFi for all devices
- Unlimited local, long-distance and international calling
- Unlimited access to nytimes.com and ft.com
- Wardrobe storage and nightly shoeshine
- 24-hour access to fitness center
- Two bottles of water dailyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 165 per day.

Location

Guest Reviews

9
Based on 3649 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 9.29
Amenities: 8.82
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Magano extended_group na
9
2026-07-25 via Nuitee
M
Marilyn extended_group us
10
Wonderful stay in the middle of Times Square
Pros:

Beautifully appointed, clean, updated decor. Very comfortable room in the middle of Times Square. Surprisingly quiet to street noise, but our room was near the elevator and could hear the elevator ding.

Cons:

Paid for a city view, which we had, but didn’t realize there would scaffolding outside our window.

2026-07-24 via Nuitee
T
Tracy family_with_children mx
9
Pros:

excellent location, easy walking or subway.

Cons:

no coffee makers in the rooms

2026-07-24 via Nuitee
R
Rinat extended_group il
10
נהדר
Pros:

מיקום נוח קרוב לרכבת, מתקן נקי ומתוחזק היטב חדרים נעימים ונוחים

Cons:

רופ טופ, שירות גרוע

2026-07-23 via Nuitee
M
Magano extended_group na
10
2026-07-21 via Nuitee
P
Phillip family_with_children gb
10
2026-07-21 via Nuitee
A
Alison couple au
10
Oasis in Times Square
Pros:

Incredibly convenient location. Friendly and efficient staff, particularly the lovely doormen, who go out of their way to look out for your safety. Perfectly clean and quiet rooms with the most comfortable beds.

Cons:

There is nothing to dislike. This property is perfect.

2026-07-19 via Nuitee
A
Amanda Maria couple br
10
Fantastic location, comfortable hotel, great facilities
Pros:

Great property, very comfortable rooms, location was amazing, and facilities were great!

2026-07-19 via Nuitee
K
Kathryn solo_traveller au
9
Pros:

The staff are all amazing. The room decor was clean and comfortable. Our suite had a great view.

Cons:

Can't think of anything!

2026-07-18 via Nuitee
A
ANA PAULA family_with_children br
9
2026-07-16 via Nuitee
Z
Zeina family_with_children ci
10
2026-07-16 via Nuitee
F
Fatih extended_group tr
8
2026-07-16 via Nuitee
C
Claudio family_with_children ch
7
2026-07-16 via Nuitee
L
Lakese couple us
7
Pros:

The convenience of the location

Cons:

The bed/room that I requested, was not assigned

2026-07-14 via Nuitee
S
Suzanne family_with_children gb
8
Great Hotel, would definitely recommend.
Pros:

Fantastic Hotel!

Cons:

Breakfast was included but wasn’t explained very well.

2026-07-13 via Nuitee
H
Helen solo_traveller pr
10
Definitely, the next time I go to New York, I’ll stay at this hotel again.
Pros:

My experience at this five-star hotel was simply impeccable. From the very beginning, I felt extremely comfortable. The facilities were spotless, and the atmosphere conveyed a sense of order and calm. The location is unbeatable: just steps from Times Square and close to New York’s main attractions, with quick access to trains and transportation. The staff was attentive, professional, and always willing to help. All in all, a first-class stay that exceeded my expectations.

Cons:

Everything was perfect! I have nothing bad to say!

2026-07-12 via Nuitee
8
852casandraj Solo travel
10
Ahhh THE Knickerbocker!!!
Pros:

I visit NYC often for Broadway shows and the Knickerbocker has become my favorite hotel to stay. On this visit Tony greeted, served and took the absolute best care of my stay! The "21" rooms - if you know you know! They also have one of the best steakhouses on the planet as in Charlie Parmer! Also steps away from the Time Square clock and ball drop with a spectacular view from their iconic rooftop lounge! Then on the other side is the fabulous Bryant Park! In need of the perfect hotel stay in NYC - look no further than the Knickerbocker located on 42nd street between Time Sq and 6th Ave!

2026-07-11 via Tripadvisor
F
Francesco family_with_children it
9
2026-07-11 via Nuitee
C
Companion29037165579 Family
10
Thanks Paolo S. for your service !
Pros:

The best customer service I’ve experienced. Paola S. was so friendly and helpful. She made the experience better through giving us the best deal on the spot to upgrade our room. She was just very pleasant to work with.

2026-07-10 via Tripadvisor
R
rgbneves Couples
10
Highly recommended!
Pros:

We had an amazing experience! Our family had never stayed in Times Square before, but it was outstanding. It is quiet enough, but in the middle of everything. Every morning we had excellent service provided to us by Gania at breakfast, she was so attentive and kind.

2026-07-10 via Tripadvisor