Nightcap at the Charles Hotel

Hotels
8.1 (1113 reviews)
98 Princes Highway , Wollongong , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Luggage storage
Bar
Billiards
Darts
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Housekeeping issues
Room not as advertised
Ventilation problems

Categories

Cleanliness
8.03
Multiple reviews mention clean and tidy rooms, though some concerns were raised about housekeeping.
Service
8.5
Staff were frequently described as friendly and helpful.
Location
8.34
Positive comments on hotel proximity to cafes, restaurants, and public transport.
Room Quality
7.69
Some rooms were not as advertised with ventilation issues, affecting overall satisfaction.
Amenities
8.22
Basic amenities were adequate, though some reviews mentioned issues with the car park.
Value for Money
7.48
Some guests expressed dissatisfaction with the price relative to room quality.
Food and Beverage
8.43
Food was generally rated well, with enjoyable dining experiences.
Overall Experience
8.1
A mix of pleasant and concerning experiences resulted in an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:27

Property Description

Luxurious Accommodation
The Charles Hotel in Wollongong offers elegantly designed, air-conditioned rooms with modern amenities including free WiFi and a TV, ensuring a comfortable stay for all guests.

Recreational Activities
Guests can enjoy a game of pool within the hotel premises, adding a fun and entertaining element to their stay.

Convenient Location
Situated just a short distance from Nan Tien Temple, University of Wollongong, Wollongong Botanic Gardens, and Crown Street Mall, The Charles Hotel provides easy access to key attractions, making it an ideal choice for travelers seeking convenience and comfort.

Book now for a delightful stay at The Charles Hotel in Wollongong!

Important information:

Please note that some rooms do not have windows.

Rooms are accessible via stairs only.

Please note that the rooms have fixed windows.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 1113 reviews
Cleanliness: 8.03
Service: 8.5
Location: 8.34
Room Quality: 7.69
Amenities: 8.22
Value for Money: 7.48
Food and Beverage: 8.43
Overall Experience: 8.1
S
seyedalitaha • couple • au
10
2026-06-21 • via Nuitee
D
Danielle • solo_traveller • au
6
2026-06-20 • via Nuitee
K
Kaiser • family_with_children • ae
10
Pros:

Location is great and staffs are friendly.

2026-06-20 • via Nuitee
C
Catherine • solo_traveller • au
10
Pros:

Staff

Cons:

Nothing

2026-06-16 • via Nuitee
R
Robert • couple • au
8
2026-06-15 • via Nuitee
M
MILI • family_with_children • nz
4
Although beds were comfortable I was very disappointed with some parts of the room not being clean
Pros:

The beds were comfortable.

Cons:

Closet and some parts of the carpet were very dusty. I used the iron and it had dust all over it. In the early morning, got woken up by the next rooms occupants turning on their shower and also could hear clearly voices talking out in the corridor. Hotel had no elevator.

2026-06-14 • via Nuitee
M
Mizbaul • solo_traveller • au
9
Pros:

Nice location with friendly staff.

2026-06-14 • via Nuitee
S
Sandra • solo_traveller • nz
6
Great for the price would stay again
Pros:

I liked the location . Up high in my room great views It had a nice bathroom and was roomy . Two double beds a bonus tv . Spacious . Plenty of restaurants near . Local shops and train

Cons:

Only thing for me the mattress was far too soft . I sunk into it . But that’s all . Very clean so was happy

2026-06-12 • via Nuitee
L
Lee • solo_traveller • au
10
2026-06-11 • via Nuitee
M
Melissa • solo_traveller • au
8
Pros:

Comfortable room, quiet even though above a pub, easy free parking.

Cons:

Stairs up to the room with no lift available. Ok for me, tricky for those who have poor mobility.

2026-06-11 • via Nuitee
M
Monique • family_with_children • au
9
Great value for money and comfortable amenities.
Pros:

The room we were given was so spacious. It was two queen beds but seperated by a wall which gave privacy between the parents bed and children's bed. They also give you two free drink cards and 10% off bistro and the food is delicious. In addition they put in the fridge free water as well which is great

Cons:

N/A

2026-06-08 • via Nuitee
M
Mellissa • family_with_children • au
8
Suitable for what we needed. The stay was comfortable enough and reasonably priced for the long weekend.
Pros:

The location was great!!! So close to supermarkets and the sporting complex that we needed to attend each day.
Shower pressure was good and air con was warm. Complimentary water and soft drink was a nice extra.
Staff seemed nice.

Cons:

Basic- only kettle and fridge. Had to open door all the way to get into the room.

2026-06-08 • via Nuitee
H
Haydn Griffiths • solo_traveller • au
8
Really enjoyed my stay and thank you for the late check in.
Pros:

Perfect stay. Bed was comfortable and the room was clean and quiet.

Cons:

All good

2026-06-08 • via Nuitee
L
Lee • solo_traveller • au
10
Pros:

Super Comfy bed.
Room service impeccable.

2026-06-06 • via Nuitee
A
Aaron • solo_traveller • au
7
Overall great for what I needed
Pros:

The property was great value for money clean tidy.

Cons:

The only problem I had was with in the whole hotel are stairs and inside room was an overwhelming smell of air freshener. It was intoxicating to the point of getting a headache way to much

2026-06-06 • via Nuitee
K
Kaelia • solo_traveller • nz
9
2026-06-05 • via Nuitee
K
Kay • solo_traveller • au
8
2026-06-02 • via Nuitee
J
Jeremy • solo_traveller • au
10
Pros:

Top class rooms and great value.

Cons:

11am check out septic have been better.

2026-06-01 • via Nuitee
B
Brooksie • solo_traveller • au
8
All good 👍
Pros:

Cool bananas 🍌

Cons:

Nothing comes to mind

2026-06-01 • via Nuitee
A
AIDAN • solo_traveller • au
10
2026-05-31 • via Nuitee