Facilities

Free WiFi
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Television in common areas
Safe-deposit box at front desk
Front desk (limited hours)
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Very clean and well maintained
Attractive decor and ambience
Complimentary refreshments/snacks at reception
Close to malls, hospital and restaurants (in many cases)
Cons:
Noise from main road/highway for some rooms
Some rooms are small with hard or small beds
No elevator/bellboy — stairs and luggage handling issues
Breakfast generally not included
Isolated complaints about reception responsiveness and security deposit

Categories

Cleanliness
9
Multiple reviewers repeatedly note rooms and property are very clean and well maintained; one review mentions sewage/dirty conditions (Arabic) but majority praise cleanliness.
Service
9.2
Staff frequently described as friendly, helpful and welcoming; a few isolated complaints about reception responsiveness and a security deposit issue.
Location
8
Mixed feedback: convenient to malls, hospital and restaurants but some rooms are close to a noisy main road and several guests said the hotel is far from the tourist centre.
Room Quality
7.9
Varied comments — many call rooms clean, modern and exquisite, while others note small rooms, hard/small beds and a hazardous step-down in rooms.
Amenities
8.1
Simple but appreciated amenities: refreshments, snacks and nearby gym; lacks breakfast service and some guests note no lift/bellboy for luggage.
Value for Money
8.3
Several guests describe the hotel as good value/priced well; a few feel there are better value options depending on needs.
Food and Beverage
7.5
Breakfast is generally not included (noted repeatedly); some praise nearby restaurants and on-site refreshments/snacks but formal F&B offerings are limited.
Overall Experience
9.2
Overall strongly positive impressions: many guests recommend the hotel, praising service, cleanliness and ambience despite some noise/location and room-size issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-09 07:08

Property Description

Experience the perfect blend of comfort and convenience at O'nya Phuket Hotel, where every moment is designed for your relaxation.

Comfortable Accommodations
Retreat to one of our 23 air-conditioned rooms, each equipped with a refrigerator and an LED television for your entertainment. Enjoy complimentary wireless internet access and catch up on your favorite shows with cable programming, all while indulging in a blissful sleep.

Top-notch Amenities
Take advantage of our complimentary wireless internet, concierge services, and convenient laundry facilities. Plus, our roundtrip airport shuttle service ensures effortless travel to and from Phuket International Airport.

Strategic Location
Nestled in Wichit, you're just a stroll away from popular attractions like the Phuket International Hospital and the vibrant Central Festival Phuket Shopping Center, offering you the best of shopping and entertainment.

Book your stay today and immerse yourself in the welcoming ambiance of O'nya Phuket Hotel!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 50 reviews
Cleanliness: 9
Service: 9.2
Location: 8
Room Quality: 7.9
Amenities: 8.1
Value for Money: 8.3
Food and Beverage: 7.5
Overall Experience: 9.2
A
Atikan • couple • th
10
2026-06-13 • via Nuitee
G
Goh • extended_group • my
9
2026-05-08 • via Nuitee
C
Caesar • extended_group • in
9
Pros:

The people were very helpful

Cons:

Room could've been a little bit bigger, but what we got was enough too!

2026-04-28 • via Nuitee
J
joëlle • family_with_children • fr
9
Pros:

Tout0

2026-04-27 • via Nuitee
รังสี • solo_traveller • th
9
2026-04-21 • via Nuitee
M
Malini • extended_group • in
7
2026-04-19 • via Nuitee
R
Rafał • family_with_children • pl
9
2026-04-17 • via Nuitee
H
HUSSAIN • solo_traveller • sa
1
Pros:

اعجبني مطعم جنب الفندق

Cons:

اول هذا لايقيم فندق غرف جنبها بركه من المجاري وضجيج سياراة والغرفه صغيره جدا وسرير صغير لايكفي لشخصين ومتحجر ودرج متعب جدا جدا وتكيف حار والماء ضعيف

2026-04-16 • via Nuitee
L
Lisa • solo_traveller • za
8
Fabulous
Pros:

The staff are so friendly and helpful. Very clean and well maintained property. The decor is also lovely!

2026-04-12 • via Nuitee
C
Carmen • extended_group • ch
8
Sehr schönes preiswertes Hotel.
Pros:

Die Unterkunft ist sehr schön und sauber. Sehr Preiswert. 15 Minuten zu Fuss hat es ein sehr grosses Einkaufszentrum.

Cons:

Kein Frühstück. Direkt an einer vielbefahrenen Strasse. Zu Fuss eher schwierig die Altstadt zu erreichen.

2026-04-07 • via Nuitee
L
Lourdes • family_with_children • gt
8
Pros:

Las instalaciones son muy lindas y cómodas.

Cons:

Muy lindo hotel, pero esta lejos del centro.

2026-03-23 • via Nuitee
S
Sandra • couple • eg
8
2026-03-08 • via Nuitee
R
Rafał • couple • pl
10
To mój drugi pobyt w tym hotelu i napewno nie ostatni
Pros:

Wszystko mi się podobało. Lokalizacja, obsługa i personel poprostu super!

Cons:

Nie mam do niczego zastrzeżeń.

2026-03-06 • via Nuitee
B
bobo • couple • za
10
Pros:

We had the best stay O’nya the stuff were so friendly and the place was so clean. Would 100% recommend.

2026-03-01 • via Nuitee
K
Katarina • family_with_children • de
10
Pros:

Die Lage war perfekt, da ich einen Termin im Krankenhaus hatte, der direkt in der Nähe ist.
Das Hotel ist sehr liebevoll eingerichtet. Man fühlt sich gleich sehr wohl und willkommen

Cons:

Nichts

2026-02-24 • via Nuitee
D
Dikshitha • family_with_children • in
4
Pros:

The ambiance is good.

Cons:

There is no lift and no bell boy. We had to carry our luggage up the stairs. Reception doesn't respond properly. A security deposit of 1000 Baht was collected even though we had paid the bill in advance.

2026-02-23 • via Nuitee
Y
yuval • couple • il
9
2026-02-14 • via Nuitee
D
Dennis • couple • de
10
2026-02-10 • via Nuitee
B
Bellajrou • couple • fr
8
2026-01-20 • via Nuitee
C
Catherine • family_with_children • fr
8
2026-01-17 • via Nuitee