Home Inn & Suites

Hotels
7.2 (890 reviews)
5709 Express Drive , Montgomery , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable beds
Cons:
Lack of breakfast
In need of updates
Cleanliness issues

Categories

Cleanliness
6.95
Cleanliness was mentioned positively, but there were multiple complaints about bugs and cleanliness in certain areas.
Service
8.45
Staff was frequently described as friendly, helpful, and exceptional.
Location
7.95
The location received positive sentiments, particularly for accessibility.
Room Quality
6.95
Some rooms were described as nice, but multiple reviews indicated that updates were necessary.
Amenities
6.45
Amenities were lacking, particularly in breakfast offerings and repairs needed.
Value for Money
7.95
Overall value was seen as good for a short stay but lacked in certain areas.
Food and Beverage
5.45
Multiple comments reflected dissatisfaction with the breakfast options.
Overall Experience
7.45
Mixed experiences highlighted, though many found the stay acceptable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:52

Property Description

Convenient Location
Located just 7.5 miles from downtown Montgomery, Home Inn & Suites provides easy access to US 231 Highway and Gulf coast beaches.

Modern Amenities
Enjoy complimentary Wi-Fi, cable TV, refrigerator, microwave, and a work desk in every room for your convenience.

Exceptional Service
Our 24/7 front desk staff, business center, and on-site BBQ facilities ensure a comfortable and hassle-free stay.

Discover the best of Montgomery at Home Inn & Suites. Book now and experience a perfect blend of comfort and convenience during your stay.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Guest Reviews

7.2
Based on 890 reviews
Cleanliness: 6.95
Service: 8.45
Location: 7.95
Room Quality: 6.95
Amenities: 6.45
Value for Money: 7.95
Food and Beverage: 5.45
Overall Experience: 7.45
P
Philip • solo_traveller • us
10
Excellent stay.
Pros:

The room was clean and the price was quite good. The staff members were polite, even friendly, and I appreciated that.

Cons:

The pool was closed.

2026-09-18 • via Nuitee
T
Tiffany • couple • us
1
Cons:

Dirty showers with hair, including pubic hair in the shower all the shower, the side of the tub in the floor and then they wouldn’t give any extra help. Just the fact that the shower was flooding the floor. I asked for a refund and they told me no that I’d have to wait on the manager then they only get 20% of a refund.

2026-09-17 • via Nuitee
M
Melanie • solo_traveller • us
10
2026-09-17 • via Nuitee
D
Donna • solo_traveller • us
10
2026-09-14 • via Nuitee
P
Pearl • couple • us
6
Hospitality was excellent
Pros:

The office staff was so accommodating and nice! Treated us very well indeed.

Cons:

Our mattress was too soft

2026-09-14 • via Nuitee
M
Mark • couple • us
5
Inexpensive but you get what you pay for
Pros:

Location and price

Cons:

Broken and cracked tiles in bathroom. Lots of stains on floor, ceiling and bathroom. Uncomfortable mattress.

2026-09-11 • via Nuitee
T
Terry • couple • us
5
2026-08-17 • via Nuitee
R
Richard • couple • us
1
Air conditioning didn't work
Pros:

Air conditioning didn't work. Employee brought us a fan to use.

Cons:

Air conditioning to work

2026-08-17 • via Nuitee
L
Latina • couple • us
10
2026-08-08 • via Nuitee
T
Terry • couple • us
4
2026-08-08 • via Nuitee
R
Robinson • solo_traveller • us
10
2026-08-06 • via Nuitee
D
Derek • solo_traveller • us
1
Unsafe/Gross
Pros:

Nothing, not safe area. Accosted by vagrant folks from back parking lot. To being ask to use my phone in the lobby, and a car ride in front of the building as I was leaving. First room tv did not work. Next room had no peep hole, so no privacy. Absolutely destroyed second room by proof of pictures I can add. Burn holes in carpet. The bed was stained. Not just the sheet the bed! Same with the pillows not just the cases, but the pillows themselves were stained. The bathroom was so gross I could not shower in it. With burnt stained sink counter top. Nothing was wiped down or cleaned. The bathroom light fixture had a layer of dust and grim that could have just been wiped down. I would NOT bring children here. The surrounding are ( Walmart down the street had its own security plus four Montgomery Police SUV patrolling the parking lot on a Wednesday afternoon at dusk). Again I didn't feel safe at the hotel parking lot as you can see by the broke down vehicles in the parking lot and vagrant folks in front of staff in the lobby asking for your phone and car rides. The ice bucket lid was dirty.

Cons:

The option not to pre cancel.

2026-08-06 • via Nuitee
M
Mattie M • solo_traveller • us
4
Make this stay your Last resort!!!
Pros:

The hotel was 6mins from Faulkner University ( venue for my conference)

Cons:

The automatic front doors to the hotel fail to close entirely. I was not welcomed in by the front desk staff & there were signs displayed everywhere describing guest restrictions, curfew (9pm), a loud noise/music room rule & no pool. My room smelled of cigarette smoke & freebreeze. The electricity went out in the room for a couple hours.The counters services( night stands, desk , fridge were dirty and I killed a roach that ran from behind the fridge. The staff rectified the power outage and offered no excuse about the smell or roaches.

2026-08-02 • via Nuitee
C
Cottengim • couple • us
5
You get what you pay for…but net the needs of a one night stay.
Pros:

Easy to find.
Staff was friendly.
Cheap.

Cons:

Location.
Catch a whiff of pot-especially in the elevator.
Riff raff sat in their vehicles in the parking lot-making a morning walk somewhat uncomfortable-especially when that smelled like pot.
$Deposit?? I did that in cash and received it back the next morning-but without inspection of the room, so not clear what the point was?
Pretty dated..hotels age quickly.

2026-07-23 • via Nuitee
A
Aleksei • couple • us
7
2026-07-18 • via Nuitee
J
Julie • solo_traveller • us
8
Great value, nice place
Pros:

Rooms had microwaves, mini fridge, nice furnishings. Very nice lobby. Good quality beds and carpet. It appeared that at one time this was a fairly high end chain hotel that had been sold and renamed.

Cons:

There was a bit of differed maintenance in the facilities and bathroom. Nothing major. No breakfast. The breakfast area in the lobby was closed off. I was looking for an inexpensive one night stay and this was a great value. I very nice but slightly aging hotel at a great price. I'd recommend it over the other discount budget options.

2026-07-17 • via Nuitee
H
Harvey • couple • us
6
2026-07-17 • via Nuitee
K
Krista • couple • us
5
To pricey for what we got
Cons:

The room was miserably hot when we arrived, turned the air on but it took quite a while to cool off to a comfortable level.

2026-07-10 • via Nuitee
A
Anglia • couple • us
6
2026-07-08 • via Nuitee
D
Davis • couple • us
10
Cons:

the only thing was the air didn’t get cold in my room but overall it was wonderful

2026-07-06 • via Nuitee