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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Valet parking
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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Evening entertainment
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of Adelaide
Stylish Rooms with Modern Amenities: Enjoy spacious rooms with 55-inch flat-screen TVs, complimentary minibar, and elegant décor.
Prime Location with Cultural Attractions: Situated near Rundle Mall, guests are steps away from the Art Gallery of South Australia and a short drive from key landmarks.
Gastronomic Delights and Event Spaces: Indulge in South Australian wines at the bar, savor local cuisine at the restaurant, and utilize the meeting and event facilities for special occasions.
Book your stay at the Mayfair Hotel for a truly upscale Adelaide experience.
Please note that there is a 1.9% charge when you pay with a credit card. Debit cards and EFTPOS transactions will not incur a surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs AUD 25 per day.
Location
Guest Reviews
The room was beautiful, big , bed so comfortable!
The location of the room and its convenience to the city. Additionally, was grateful for the room service and them being able to attend to cleaning the room regularly from day 2 of stay.
Numerous things:
• Bathroom was not attended to nor completed before my arrival of check-in. Evidenced by noticable dried-up feces or feral matter inside the toilet bowl AND behind the toilet paper roll. Thus, again, indicating no clean was conducted and no fresh toilet paper roll was replaced.
• Prejudice to myself from front staff and discrimination of religious beliefs. Specifically, speaking with some staff members on some queries that were abrupt, irritated in nature, inconsistent prosody, and averting eye contact when approaching the front desk (i.e., am a man of tanned complexion). Additionally, requesting alcohol be removed from the bar of the room and to be replaced with water on religious grounds and this was not respected nor acknowledged.
• Difficulty in enjoying stay with damaged air-con/ heating system. I had asked for assistance from staff on adjusting the program to have the heating system activated in the room (i.e., given the cold weather) and the functionality of the system was severely struggling; staff were unable to assist on the matter.
Coffee was good and hot and delivered quickly.
No room service, refurbishment prep already in place, mouldy grout in bathrooms. I wasn’t advised prior to my stay that they were about to close for renovations and thy at there was no room service
Everything
None
specious room, big table, courteous staff always ready to help and a convenient location .. these all thing were there which make a stay comfortable.
Nothing.
Location and facilities. Room was very good and spacious.
Initially parking and access with baggage but was sorted to our satisfaction
Great rooms
The only good thing was the breakfast.
Restaurant, room service and both bars were closed due to renovations starting the next day but they didn’t bother informing customers prior to arrival. In wet and windy conditions in Adelaide, there was no option but to go somewhere else to eat. Staff told us we could have a drink at the downstairs bar and gave us vouchers and we went down there to find that the bar was all packed up and not even open. The website and even in room TV said everything was still open.
The room was not as described. The description of the room said “the suites kitchenette which features a refrigerator and kitchenware, is available for storing and cooking food” but there was none of that in our room, just a bar fridge, tea coffee, kettle, coffee cups and wine glasses. I went to reception to ask for the correct room and they advised us that there are no rooms with cooking facilities in their establishment. So we couldn’t eat the nibbles we’d brought with us and couldn’t eat in their restaurant.
There was a very long hair hanging from the bedside lamp that wasn’t ours. The bed was extremely uncomfortable and the pillows were so high with no other options.
The “complimentary” mini bar consisted of one stubbie of beer, one of cider, two waters and two small Kit Kats from the large packs you’d buy at Woolworths.
The bath took 25 mins to fill up due to the low water pressure and there was mould in the bathroom hinges. The toilet brush holder was completely rusted and not even secured - it was disgraceful.
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