Go Hotels Tacloban

Hotels
Robinsons Hotels and Resorts
7.9 (992 reviews)
Tabuan National Highway, Marasbaras, Tacloban City, Leyte , Tacloban , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Small rooms
Poor cleanliness
Unsatisfactory food

Categories

Cleanliness
6.98
Numerous complaints about cleanliness, particularly in bathrooms.
Service
9.45
Guests noted excellent service and helpful staff.
Location
9.49
Many reviews highlighted great location near amenities and the airport.
Room Quality
7.44
Rooms are reported as small with limited space.
Amenities
6.97
Limited amenities mentioned, lacking essentials like an ATM.
Value for Money
8.43
Good value for proximity to the airport, but rooms are small.
Food and Beverage
5.98
Negative feedback regarding breakfast quality.
Overall Experience
8.45
A generally acceptable stay but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:12

Property Description

Convenient Location
Situated just a 7-minute walk from Robinsons Mall Tacloban and a short drive from San Juanico Bridge, Go Hotels Tacloban offers easy access to key attractions.

Comfortable Rooms
Experience ultimate comfort in our rooms featuring high-quality beddings, air conditioning, personal safe, and flat-screen cable TV. Enjoy complimentary toiletries for a hassle-free stay.

Exceptional Services
Our 24-hour front desk is always available to assist you. Take advantage of luggage storage, arrange for a relaxing massage, or utilize our function room for meetings. Let our friendly staff cater to all your needs.

Book your stay at Go Hotels Tacloban now for a memorable and convenient experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 992 reviews
Cleanliness: 6.98
Service: 9.45
Location: 9.49
Room Quality: 7.44
Amenities: 6.97
Value for Money: 8.43
Food and Beverage: 5.98
Overall Experience: 8.45
J
Jasper solo_traveller gb
8
Pros:

Good value.\n It does the job good that the shopping mall next door

Cons:

Did not really find a problem with the hotel.

2026-06-18 via Nuitee
P
Pamintuan solo_traveller ph
9
Satisfied
Pros:

The location... accessible to all... i like everything about go hotels... staff are polite from booking to check out... i am a regular guest.
And it is affordable too..

Cons:

Uhmmm... nothing. I am contented staying there... like home away from home...

2026-06-16 via Nuitee
M
Marissa couple ph
8
Value for money.
Pros:

Clean and near a mall.

Cons:

Small room but cozy.

2026-06-14 via Nuitee
R
Romana couple ph
6
2026-06-12 via Nuitee
J
jason couple gb
9
Pros:

Staff very helpful and friendly excellent customer service

2026-06-11 via Nuitee
M
Maricel couple us
6
2026-06-06 via Nuitee
F
Fontina Gracia family_with_children ph
8
Pros:

Proximity to Robs

Cons:

No proper table.

2026-06-05 via Nuitee
J
John couple ae
8
Comfortable and Convenient for a Short Stay
Pros:

We stayed at GO Hotels Tacloban, which is conveniently connected to Robinsons Mall and only about 3 minutes away from ACE Hospital. There are also several banks and restaurants around the vicinity, making the location very practical.

The rooms are not the biggest, but the double bed is a good size and comfortable enough for two people. There was no storage space for luggage, and the area around the bed was quite tight, but honestly, it was not too bad, especially for a short 2-night stay.

The bathroom was surprisingly spacious, although some of the bathroom fixtures could use a bit of maintenance. The staff were very friendly and accommodating, and the overall cleanliness of the hotel was very good.

Cons:

Apart from the room size, everything else was good.

2026-06-03 via Nuitee
E
Erchie solo_traveller nz
9
Pros:

Convenient location and friendly staff

Cons:

None

2026-06-03 via Nuitee
B
Balagbis couple us
9
nice
Pros:

nice

Cons:

no comment

2026-05-29 via Nuitee
M
Matranillo solo_traveller au
6
2026-05-28 via Nuitee
A
Arturo solo_traveller ph
9
Pros:

Accessible, great staff and comfortable

Cons:

Rusty smell of water from the shower and toilet

2026-05-26 via Nuitee
K
Karl couple au
3
Up there with one of the worst hotels we've stayed at.
Pros:

The only good thing about this hotel, is the location. Close to the airport, and Robinson's Mall right next door.

Cons:

Arrived at 2pm for check in. Our room was not ready. 2:20pm, finally in our room. Room was tiny, very dark and dingy bathroom. Mould in the shower, dirty floors. No towels. Reception told us towels will be delivered at 6pm. 9pm, still no towels. Had to ask Reception to send us some towels. 9:15pm, finally had towels. We had a 12pm check out, but checked out as soon as we could. We will not be returning.

2026-05-26 via Nuitee
B
Bryan Carlo solo_traveller ph
8
It was a comfortable stay - good value for my money!
Pros:

The check-in process was relatively easy and I was greeted by their professional staff. The room was pretty easy to find since it was the last room at the back side of the hotel, the bed was comfortable and the pillows were of adequate support for my neck.

Cons:

Minor gripe I had about the room is that the bidet got stuck on full when I used it and the drainage is a bit lackluster, it didn't drain properly even after leaving it for a few hours. The lights were bright enough but a bit dull for my needs.

2026-05-25 via Nuitee
G
Glenn couple ca
10
This is the 5th time I stayed at GO Hotel Tacloban city my number 1 choice budget friendly a hop skip and jump into Robi
Pros:

Location

Cons:

Clean

2026-05-25 via Nuitee
I
Ivor extended_group gb
4
2026-05-21 via Nuitee
B
Busis solo_traveller ph
10
2026-05-18 via Nuitee
G
Ginelyn solo_traveller ph
8
2026-05-16 via Nuitee
M
Mary family_with_children ph
9
Very good
Pros:

Location, very good service staff

Cons:

The rooms were a bit small. Limited space to put our stuff.

2026-05-13 via Nuitee
S
Stephen couple au
10
All good
Pros:

Close to every thing

2026-05-06 via Nuitee