The Ridge Sierra

Resorts
8.2 (264 reviews)
265 Quaking Aspen Lane , Stateline , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Stunning views and excellent location (mountains/ski resort)
Spacious apartments with fireplace, patio and balcony
Quiet setting with easy parking outside
Washer/dryer and multiple showers in some units
Friendly remote staff noted by several guests
Well-equipped kitchen in some units
Cons:
Central jacuzzis/hot tubs often dirty or inaccessible
No air conditioning in many units
No onsite front desk / remote check-in caused delays and issues
Insect problems reported (including moths), and old carpeting in places
Stairs/no elevator — lots of stairs for lower-level units
Limited or inconsistent parking and shuttle availability

Categories

Cleanliness
6.5
Several guests reported dirty/murky hot tubs, insects in rooms, and an old carpet in places; some rooms were described as clean but multiple cleanliness incidents lowered the score.
Service
8.8
Remote staff described as very friendly by some, but multiple complaints about no onsite front desk, delayed or problematic check-in, inconsistent shuttle service and one poor front-desk interaction—overall service is mixed but generally helpful remotely.
Location
9.4
Consistently praised: beautiful views, mountain/ski-resort setting, quiet and easy parking outside the door; location is a major strength.
Room Quality
8.4
Rooms often spacious with fireplace, patio and balcony; positives include multiple showers and washer/dryer, but issues noted include old carpet, uncomfortable sofa bed, one small bed, overheating dryer and heavy stairs access.
Amenities
6.9
Amenities are a mixed bag: washer/dryer and good kitchen equipment noted, but central jacuzzis/hot tubs were frequently unusable or dirty, pool is offsite, no AC in many units, and shuttle reliability was an issue.
Value for Money
8.3
Guests appreciated the views, space and quiet setting which support good value, though some felt heating/AC and parking issues reduced perceived value.
Food and Beverage
8.2
Standard quality for this hotel tier.
Overall Experience
9.1
Overall positive experiences driven by location, space and views despite notable issues (jacuzzis, occasional cleanliness/insect problems, and check-in/front desk shortcomings).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 03:05

Property Description

Luxurious Accommodation

The Ridge Sierra, nestled in Stateline, offers a luxurious stay with stunning mountain views. Each unit features a fully equipped kitchen, hot tub, and cozy seating area, ensuring a comfortable and relaxing experience for guests.

Outdoor Recreation

Guests can unwind by the outdoor swimming pool, enjoy a barbecue, or explore nearby attractions like Washoe Meadows State Park and Lake Tahoe Golf Course. Adventure enthusiasts can partake in hiking and skiing, making it an ideal destination for nature lovers and active travelers.

Convenient Amenities

With free WiFi, private parking, and a 24-hour front desk, The Ridge Sierra prioritizes guest convenience. The proximity to Bijou Golf Course and Heavenly Ski Resort adds to the appeal of this upscale resort.

Book your stay at The Ridge Sierra for a memorable retreat amidst the beauty of Stateline.

Important information:

Please note: Cash is not accepted as a form of payment at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RNO

Location

Guest Reviews

8.2
Based on 264 reviews
Cleanliness: 6.5
Service: 8.8
Location: 9.4
Room Quality: 8.4
Amenities: 6.9
Value for Money: 8.3
Food and Beverage: 8.2
Overall Experience: 9.1
T
Tobias couple ch
9
Great apartment in beautiful location with non-useable jacuzzis
Pros:

Very friendly (remote) staff, extremely spacious apartment with fireplace, a patio with a fantastic view and even a small balcony. Located in a ski resort, so very quiet during the transitional period, therefore always easy to find parking right outside the door.

Cons:

The very centrally featured jacuzzis were either not accessible or extremely dirty and uninviting whenever we tried.

2026-07-20 via Nuitee
V
Volosko extended_group us
7
Все було добре.
Pros:

Я тут від дихала вдруге. Вигляд з номера неймовірний🥰

Cons:

Немає кондиціонера

2026-07-20 via Nuitee
M
Mohammad sadiq solo_traveller us
10
Pros:

The view,

2026-07-19 via Nuitee
T
Teresa solo_traveller us
7
Pros:

Great amenities, lots of space, amazing views

Cons:

The stairs were a lot, especially since we were at the very bottom level. This was the only downfall for this place. Carrying luggage up and down 7 flights of stairs was quite difficult.

2026-07-17 via Nuitee
G
Gabriel couple us
9
Pros:

Two showers and washer/dryer

Cons:

Remote check in

2026-07-15 via Nuitee
K
Kayla extended_group us
10
2026-07-14 via Nuitee
J
Jorge solo_traveller pt
9
Pros:

Vista espetacular e cozinha super bem equipada

Cons:

O sofá cama não era muito confortável e uma das camas dos quartos era pequena. A piscina não é neste alojamento, é noutro ao lado.

2026-07-13 via Nuitee
L
Liliia extended_group us
8
2026-07-13 via Nuitee
B
Bonnie solo_traveller us
7
Not returning
Pros:

The view was nice and it was quiet.

Cons:

No AC, no front staff at desk, and the hot tub was murky.

2026-07-12 via Nuitee
N
Nathan family_with_children us
8
Beautiful place to stay and enjoy the wonderful weather and outdoors
Pros:

Beautiful view, love the mountains and location. Nice roomy place to stay.

Cons:

How the listing was written, I expected another bathroom, and our own personal hot tub. Dryer wasn’t working 50% of the time because it would overheat. Floor fans were cheap and needed to be figured out how to make them work. The shuttle wasn’t available at all times.

2026-07-11 via Nuitee
A
Adriana family_with_children us
8
Bueno
Pros:

Muy tranquilo

Cons:

La calefacción no funcionaba y no encontramos estacionamiento

2026-07-06 via Nuitee
R
Rohullah solo_traveller us
10
2026-07-05 via Nuitee
G
Gabriel family_with_children us
10
2026-07-05 via Nuitee
V
Vida solo_traveller us
10
Pros:

If your looking to enjoy nature and get away from the come here

2026-07-04 via Nuitee
D
Dave family_with_children us
10
Amazing!
Pros:

The view of the property.

Cons:

I like it but it’s the long route that kind a long.

2026-07-03 via Nuitee
J
JDsTravels solo_traveller us
10
2026-07-02 via Nuitee
S
stephanie solo_traveller us
4
Pros:

The view

Cons:

Old carpet, no onsite front desk person, no air conditioning, limited parking no elevators.
There was guys drinking and smoking flipping off cars so rude and disrespectful

2026-06-26 via Nuitee
J
jesse family_with_children us
7
It was decent overall
Pros:

I liked that the room was very clean and well put together

Cons:

I didn’t like that the check in was 4pm and I had called earlier to double check if that was correct and was told it was at 4 but I didn’t receive my room keys till almost 40 mins later because the housekeepers had to check all the rooms if they were cleaned, I feel like if you’re running a hotel and tell your guests check in is at 4 it shouldn’t be pushed because staff isn’t done doing their parts which pushed back activities I had planned for my family, I also didn’t like how the keys weren’t working properly, I wasn’t able to unlock my door nor get in through the gate nor up to the jacuzzi and I had to get new keys every time

2026-06-22 via Nuitee
J
Jiamu couple us
2
The insect issue made me uncomfortable staying at the property, so I left shortly after arrival.
Pros:

the check-in process was straightforward

Cons:

Shortly after arriving, I found large insects in the room as well as multiple moths inside the property. This made me uncomfortable staying in the room. The bug screen was already open when I arrived, and because of the insect issue I decided to leave shortly after check-in. Unfortunately, I did not feel comfortable remaining at the property long enough to take additional photos of the other insects I encountered.

2026-06-21 via Nuitee
T
Tung Ching solo_traveller tw
1
Cons:

這家旅館弄錯了房型,我預定的是1個大床房+2個單人床+沙發床,結果櫃檯給的房型是2張雙人床+沙發床,經反應後櫃檯人員兩手一攤,要我找booking平台處理,服務態度不佳,而且夏天洗澡熱水也不穩,一下子熱水就耗盡了,變成洗冷水。對這民宿的印象很糟糕,不推薦。

2026-06-21 via Nuitee