Boardwalk Resorts Atlantic Palace

Hotels
•
Independent
7.6 (234 reviews)
1507 Boardwalk, Atlantic City, New Jersey, 08401 , Atlantic City , US
1-609-3448800

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Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
24-hour front desk
Luggage storage
Karaoke
Designated smoking area
Concierge service
Outdoor pool - seasonal
Steam room
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Aging furniture
Inconvenient parking

Categories

Cleanliness
6.84
There were complaints about hygiene, with mentions of unclean pillows and furniture needing cleaning.
Service
8.81
Several reviews highlight the friendly and professional nature of the staff.
Location
8.35
The location is frequently noted as convenient and close to attractions.
Room Quality
6.8
Multiple reviews pointed out issues like old furniture and a need for upgrades.
Amenities
7.33
Amenities received mixed feedback; some were appreciated, but cleanliness was a concern.
Value for Money
6.79
Many guests felt the resort fees and additional charges impacted perceived value.
Food and Beverage
7.94
No specific mention of food and beverage quality, maintaining average value for this category.
Overall Experience
7.91
General sentiment varies but averages to a satisfactory experience despite some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:01

Property Description

Indulge in a revitalizing getaway at Boardwalk Resorts Atlantic Palace, your premier destination in the heart of Atlantic City.

Relaxation at Its Best: Treat yourself to luxurious spa services including massages, body treatments, and refreshing facials. Unwind in our steam room or enjoy a fun night of karaoke – the perfect way to ease into relaxation.

Home Away From Home: Our 199 spacious guestrooms offer kitchenettes equipped with refrigerators and stovetops, ensuring you have everything you need at your fingertips. Entertainment is just a click away with 42-inch flat-screen TVs featuring DVD players and cable programming.

Outstanding Amenities: From a dedicated business center to concierge services and 24-hour front desk assistance, we provide all the necessary conveniences for both leisure and business travelers. Enjoy our on-site parking options for added convenience.

Don't miss your chance to stay in the center of it all! Book your escape today at Boardwalk Resorts Atlantic Palace!

Important information:

  • The seasonal pool will be open from May to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

7.6
Based on 234 reviews
Cleanliness: 6.84
Service: 8.81
Location: 8.35
Room Quality: 6.8
Amenities: 7.33
Value for Money: 6.79
Food and Beverage: 7.94
Overall Experience: 7.91
J
janiris • couple • us
8
2026-07-04 • via Nuitee
A
Anthony • family_with_children • us
8
Please do something about the elevator they take forever and the doors always close on your way and
Pros:

The view, the room the ac the tv shows

Cons:

The fact that I had to pay $100 holding fee from booking.com for my room then get there and they took another $100 for the same thing, then the elevators dint work so we had to walk down 7 flights of stairs with a two year old, a 2 month old and a baby stroller, beach chairs and baby bag and toys to go on the beach

2026-07-04 • via Nuitee
P
Pamela • family_with_children • us
8
My stay was amazing 🤩 we had a ball! Definitely recommend staying there!
Pros:

The amazing views 😊 also how close to everything it is. Oh and the fact my room had a kitchenette

Cons:

That nobody came to clean the room after my second night. Also only 1 and a half tissue and No extra garbage bags

2026-07-03 • via Nuitee
B
Banks • solo_traveller • us
4
Disappointed
Pros:

The cleaning staff did a great job

Cons:

Old smelly outdated ghetto was afraid there was going to be bed bugs. Cleaning staff did the best they could with what they have to work with. If the cleaning stuff wasn't so good I would have left. The room was large but everything in it looked like it was from the '70s or '80s. Definitely not worth the amount of money I paid for it.

2026-07-03 • via Nuitee
F
Francisco • solo_traveller • us
10
Muy bien
Pros:

Exelente

Cons:

Al principo me avian entregado las avitaciones separadas en diferentes pisos

Pero luego hicieron un ajuste y me dieron uno muy excelente gracias

2026-07-02 • via Nuitee
D
Dominika • family_with_children • us
6
Pros:

Location , view

Cons:

Property need renovation , room was dirty, and bad smell . I suppose that in the past my room on level 5 was smoking room because when come in you still feel cigarettes. Kitchen was ok but rest need renovation. When I try change the room on the front desk they told me that is not possible.

2026-07-02 • via Nuitee
M
MARYNA • couple • us
10
2026-07-01 • via Nuitee
R
Rashona • couple • us
7
It was costly and I had to wait a day for an extra blanket. The sink and tub kept stopping up.
Pros:

The location to everything

Cons:

No one wanted to answer questions. No provide help .

2026-06-28 • via Nuitee
S
Scratch #1 • solo_traveller • us
7
Pros:

The room was awesome! The view of the beach and the jacuzzi tubs and the space of room was great.

Cons:

The elevator situation needs to be addressed. At certain points your waiting 20 minutes plus to get on the elevator. There was only w working elevators for a building that has 30 floors. The parking lot is a disaster. It has no elevator and it's very tightly packed.

2026-06-25 • via Nuitee
R
Rodriguez • solo_traveller • us
7
I always stay here..
Pros:

Everything except 2 things.

Cons:

The elevator is horrible the wait time just slow and long wait.

2026-06-24 • via Nuitee
M
Maria • family_with_children • us
10
2026-06-24 • via Nuitee
D
Darnise • couple • us
10
2026-06-23 • via Nuitee
L
Lukas • family_with_children • us
8
2026-06-22 • via Nuitee
M
macmF6687MJ • Family
2
Atlantic Palace Outhouse & Dump
Pros:

Run far and fast from this dump. Only one elevator works and you can go down from your floor without going to the top floors first. So wait times for an elevator average 5 to 8 minutes. This causes lines down the hall and during peak times can take 20 minutes if you are not the first 5 with luggage in line. Won't allow you to unload your own car and use a cart they have the carts. So expect delays there too.. Rooms are outdated, broken appliances curtains, and wobbly falling apart chair and table. One security guard watching you tube videos won't acknowledge you until his videos are done. Yes you need security to issue the parking pass. Other security guard tries to be pleasant while being fussed at for the slow elevators and crappy place. He has no control feel sorry for him. Staff knows place is crap, found floating vomit in pool we went to check out. Told someone at the pool desk and they were annoyed you bothered them. Drive 5 hours with the family to get here and had place for 8 days but only could stomach 1 because daughter and grandson wanted to go to the beach. Heavy homeless population holding doors but then asking for handouts. I will be happy when I pack the vehicle back up today and put this place in my rear view mirror. Do yourself a favor and find another place. Nags Head, Myrtle Beach anywhere but here

2026-06-21 • via Tripadvisor
T
Tammy • solo_traveller • us
6
Pros:

The view of the ocean.

Cons:

The building and rooms needs a renovation. One elevator is down. Parking charge of 38 dollars per night. Parking should be free..

2026-06-18 • via Nuitee
P
Priscilla • solo_traveller • us
3
Pros:

The only thing I liked was walk right on the broadwalk that's it...

Cons:

Yall need to do a new renovation remodel is a must,old looking and yall need New Beds they are hard i slept horrible,my Back hurted every night,the hallways was 🔥 hot as hell.....

2026-06-15 • via Nuitee
D
Dancan • couple • us
7
2026-06-15 • via Nuitee
W
Waheedah • solo_traveller • us
8
As a time share owner the Elevators were an Embarrassment
Pros:

Excellent Location.
Decor
Cleanliness

Cons:

Initially, one of the 3 elevator was out of service.
During my stay, another elevator went down -leaving a single functional elevator. With 31 floors, this is totally unacceptable. As a timeshare owner - and one of countless others who pay an annual maintenance fee, I question management of those fees. It took my guest and me nearly 90 minutes to check out on Sunday, June 14, 2026. It was embarrassing.

Also, some of the Lights on the Building Marquis was not lit and made the building look tacky ( I submitted this complaint last year)

2026-06-15 • via Nuitee
J
Jenna • solo_traveller • us
8
Would stay again
Pros:

We had an AMAZING view of the Steel Pier

Cons:

The elevators were slow moving and only 2 out of 4 actually worked

2026-06-15 • via Nuitee
L
Lafavis • solo_traveller • us
10
Beautiful
Pros:

It was next to the beach

Cons:

Getting ice at the lobby

2026-06-15 • via Nuitee