Boardwalk Resorts at Atlantic Palace

Hotels
7.4 (1401 reviews)
1507 Boardwalk , Atlantic City , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Excellent location on the boardwalk/beach
Room views (some rooms)
Friendly/attentive staff in some instances
On-site pool and fitness/business facilities
Cons:
Cleanliness problems (hair, ants, lack of housekeeping)
Very slow/unreliable elevators
Unexpected resort/parking fees and extra charges
Room condition/deterioration (furniture, flooring, maintenance issues)

Categories

Cleanliness
4.2
Multiple negative reports: hair in bathtub, ants, no regular housekeeping/towel changes and guests packing up and leaving — clear cleanliness problems in several rooms.
Service
8.5
Mixed service: several guests describe staff as annoyed and poor communication about fees/housekeeping, but others note friendly staff and staff willing to try to resolve issues (front desk responded about room 711). Overall service shows responsiveness at times despite complaints.
Location
10
Repeatedly praised: excellent boardwalk/beach location and convenient placement in the middle of attractions; many guests highlight location as a primary positive.
Room Quality
6.5
Mixed to negative: reports of falling-apart furniture, parking-garage views for some rooms, damaged flooring and maintenance issues (e.g., TV repairs). Some rooms offer very nice views, but condition is inconsistent.
Amenities
8
Amenities exist (pool, fitness center, business center, parking) but several notes about the pool needing aesthetic repairs and extra charges for facilities; functional but partly deteriorated.
Value for Money
6
Several guests call the price overpriced or a 'scam' (unexpected $550 charge, resort/parking fees, paid housekeeping not provided) which lowers perceived value despite strong location.
Food and Beverage
8
Standard quality for this hotel tier.
Overall Experience
8
Overall mixed: location and some positive staff interactions are strengths, but persistent cleanliness problems, elevator delays and surprise fees significantly detract from stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:47

Property Description

Luxurious Suites with Ocean Views
Indulge in the stunning views of the ocean or city from your well-equipped suite at Boardwalk Resorts at Atlantic Palace. Complete with kitchen facilities and cable TV, each suite offers a comfortable and convenient stay.

Relaxation and Recreation
Unwind after a day of exploring with the hotel's outdoor pool, sun terrace, hot tub, and sauna. Stay active at the on-site gym, ensuring a well-rounded and relaxing experience during your stay.

Convenient Location
Located in the heart of Atlantic City's casino district, the hotel provides direct access to the beach and is within walking distance to popular attractions and nightlife spots. With easy access to transportation, your Atlantic City adventure awaits.

Book your stay at Boardwalk Resorts at Atlantic Palace for a memorable and luxurious experience in Atlantic City.

Important information:

Please note, this property does not accept cash or prepaid cards as a form of payment. Please contact the property for other payment options.

Please note that a resort fee of $14+tax ($15.91) per night and parking ($12.80) per night is collect at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Oct 12, 2026 until Fri, May 28, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ACY

Location

Guest Reviews

7.4
Based on 1401 reviews
Cleanliness: 4.2
Service: 8.5
Location: 10
Room Quality: 6.5
Amenities: 8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 8
A
Andrew • solo_traveller • us
8
Pros:

The room and view were great

Cons:

I wouldn't say I didn't like it, but the giant bright gap under the door in front of the bed was weird, making me feel like I was partially in the hallway.

2026-10-09 • via Nuitee
E
Emily • family_with_children • us
4
Kind of sketchy.
Pros:

The view was great. The room was spacious and it was nice to have a kitchenette.

Cons:

Everything was run down - looked much better online. They didn't include linens for the sofa bed and made us travel to the front desk to pick them up rather than dropping them off. There aren't enough elevators for this large property so you spend a lot of time waiting for the elevator. The pool was dirty - there were wads of hair floating in it.

2026-10-09 • via Nuitee
F
faizan • family_with_children • us
1
2026-10-08 • via Nuitee
T
Tracy • couple • us
6
2026-10-08 • via Nuitee
S
Suzette • solo_traveller • us
8
2026-10-08 • via Nuitee
S
Shannon • family_with_children • us
9
2026-10-07 • via Nuitee
C
Crez • family_with_children • sv
10
2026-09-19 • via Nuitee
J
Jeanne • solo_traveller • us
6
I loved the property, location and staff; but room 1408 needs atention.
Pros:

Location perfect; view perfect; room OK.

Cons:

Bathroom jacuzzi tub incredibly difficult to navigate in and out; no grab bars; mold around the bottom of the mirror; no plastic glasses. Kitchen area had only paper towels, no cloth towel to wipe cleaned dishes.

2026-09-18 • via Nuitee
R
Roksolana • couple • us
1
Найгірший готель. Не рекомендую
Pros:

Локація

Cons:

Персонал. Бруд

2026-09-18 • via Nuitee
Z
Zoila • couple • us
10
2026-09-18 • via Nuitee
A
Ali • couple • om
1
Very rude behavior from staff
Pros:

Very rude behavior from staff

Cons:

Very rude behavior from staff

2026-09-17 • via Nuitee
M
Mary • couple • us
7
would stay again
Cons:

carpet was filthy, furniture old and worn

2026-09-16 • via Nuitee
A
Adilio Defreitas • couple • us
8
2026-09-11 • via Nuitee
F
Fabian • couple • us
6
2026-09-11 • via Nuitee
A
aferdita • solo_traveller • us
10
Great place
Pros:

I liked that it had a small kitchen, with everything included

Cons:

The sink bathroom was ro wide and the bathroom door was a little weird to open.

2026-09-11 • via Nuitee
G
Glenda • family_with_children • us
2
Cons:

No me gusto qué cobran por el parqueo ni el parqueo dan gratis por la estadia y en la mayoral de hoteles incluye el parqueo gratis

2026-09-10 • via Nuitee
V
Victoria • couple • us
1
Not as it was depicted, very underwhelming
Pros:

There were a few friendly staff members. Just a few.

Cons:

The hotel was very old and needs to be updated asap. The elevators take extremely long to come and when they do it’s super packed. Parking was horrific. We parked on the 6th floor and there was no elevator! Unbelievable! The rooms are not as depicted, I felt like I was bamboozled.

2026-09-09 • via Nuitee
J
Jose • couple • us
8
2026-09-08 • via Nuitee
W
Wanda • extended_group • us
6
2026-09-08 • via Nuitee
F
Faycal • solo_traveller • ca
10
Très bon
Pros:

L’emplacement

Cons:

Ras

2026-09-07 • via Nuitee