Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Spacious rooms
Helpful staff
Cons:
Unfriendly staff
Parking issues
Breakfast not worth the price
Air conditioning issues

Categories

Cleanliness
8.05
Rooms were clean and maintained but minor issues reported.
Service
8.55
Helpful staff, though some staff were noted to be unfriendly.
Location
9.05
Great location near the beach, airport, and shopping mall.
Room Quality
8.05
Spacious and comfortable rooms, but with notable issues like non-functioning air conditioning.
Amenities
8.05
Good amenities like a rooftop pool, but some amenities like parking could be addressed.
Value for Money
8.05
Overall a decent value, considering the pros and cons mentioned.
Food and Beverage
7.55
Breakfast not well rated, options not considered worth the price.
Overall Experience
8.25
A generally good stay with a mix of positives and negatives, meeting expectations for family vacations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:52

Property Description

Modern Rooms with Amenities
Enjoy comfortable rooms with parquet flooring, flat-screen TV, and en suite bathroom with free toiletries. Some rooms even have a bathtub and washing machine.

Dining Options and Rooftop Infinity Pool
Indulge in daily buffet breakfast at Amuse Cafe or sip drinks at Cielo Bar. Take a dip in the rooftop infinity pool while enjoying panoramic views of Kota Kinabalu.

Convenient Services and Location
Benefit from 24-hour reception assistance, free WiFi, luggage storage, and daily housekeeping. Explore nearby attractions like Tanjung Aru Beach and Kinabalu Golf Course.

Book now to experience a relaxing stay at C'haya Hotel with modern amenities and convenient services.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.2
Based on 2408 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.25
V
Virdis • family_with_children • tw
8
2026-10-29 • via Nuitee
N
Noorwana • family_with_children • my
8
Pros:

cantik bersih selesa

2026-10-29 • via Nuitee
A
Andreas • family_with_children • au
8
Pros:

Good value Hotel close to the airport and sunset beach in walking distance.
Clean, comfortable beds and great shower which can be hit and miss in Borneo.
Roof top pool is great with nice view over the bay.
Local shops in walking distance, and a good cake Muslim restaurant around the corner.
Stayed twice as we were happy with it.

Cons:

Would have been nice to have a Smart TV

2026-10-29 • via Nuitee
Y
YEN HONG • couple • my
10
非常期待下一次的入住
Pros:

服务员态度好及友善，尤其是jerry。

2026-10-28 • via Nuitee
簡 • couple • tw
8
Pros:

位置接近海灘、機場、去加雅街也近

Cons:

沒有

2026-10-26 • via Nuitee
H
Herman • family_with_children • nl
9
Pros:

Personeel en mooie kamer. Goede douche

2026-10-25 • via Nuitee
N
Nazeem Kifli • family_with_children • my
9
2026-10-21 • via Nuitee
R
Redman • couple • gb
10
2026-10-21 • via Nuitee
N
Nurliyana • couple • my
7
Good..
Pros:

Bersih dan selesa..

Cons:

Parking kurang.. kalau lmbt full dan tpksa parking luar atau double parking sja

2026-10-19 • via Nuitee
M
Muhammad • family_with_children • my
10
Service is excellent!
Pros:

Aircond

Cons:

The water heater is too sensitive

2026-10-16 • via Nuitee
C
Claudia • couple • nl
6
Niet heel prettig
Pros:

Vlak bij luchthaven en zwembad
Grote kamer maar echt oude inrichting

Cons:

Vergane glorie oubollig en voelt niet prettig. Zou er als vrouw alleen niet willen verblijven.

2026-10-15 • via Nuitee
O
olga • extended_group • es
10
Fantastico
Pros:

Fantástico, espacioso, limpísimo. 3 habitaciones amplias con 3 cuartos de baño.

Cons:

Hay lavadora pero no hay donde tender la ropa. Estaria perfecto tener un tendedor plegable.

2026-10-15 • via Nuitee
W
Wayne • couple • gb
9
Pros:

Location , price

Cons:

No breakfast

2026-10-13 • via Nuitee
A
aluwi • couple • my
10
2026-10-12 • via Nuitee
A
aluwi • couple • my
10
2026-10-12 • via Nuitee
W
Wilson • solo_traveller • my
8
2026-10-11 • via Nuitee
E
Ellysa Debby • couple • my
2
Pros:

Location can easily access the airport.

Cons:

Toiletries are prepared only upon request. Ac is too outdated. Television is not maintained properly.

2026-10-10 • via Nuitee
N
NOORQHABIBIE ALEYA • couple • my
10
2026-10-10 • via Nuitee
T
Thibaut • couple • be
9
2026-10-10 • via Nuitee
Z
Zulhilmy • solo_traveller • my
10
2026-10-08 • via Nuitee