Four Points by Sheraton Puchong

Hotels
•
Four Points by Sheraton
8.3 (1058 reviews)
1201, Tower 3, Puchong Financial Corporate Centre (PFCC), Jalan Puteri 1/2, Bandar Puteri , Puchong , MY
+60 3-5891 8888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Low quality bedding and pillows
Renovations ongoing
Breakfast quality issues

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness, but complaints about leaks and renovations lowered the score.
Service
9.13
Staff are often described as friendly and helpful, providing a warm welcome.
Location
9.17
Great location with many nearby amenities such as restaurants and shops.
Room Quality
7.12
Low quality bedding was reported, and some rooms are described as aged.
Amenities
8.15
Amenities are generally good, but renovations were mentioned affecting comfort.
Value for Money
8.61
Many guests felt they received good value, although some expressed concerns about the breakfast quality.
Food and Beverage
7.66
Concerns about the breakfast spread and issues with room service orders affected the rating.
Overall Experience
8.63
Despite some issues, most guests state they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:47

Property Description

Four Points by Sheraton Puchong offers elegant and modern accommodation in Puchong Financial Corporate Centre. Luxurious Rooms, Convenient Services, and Tantalizing Dining options make it the perfect choice for business and leisure travelers alike. Book your stay now to experience a seamless blend of comfort and sophistication.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Food and beverage services at this property are available for dine-in with strict guidelines measures.

The property is currently undergoing rooms renovation until mid-February 2027. We appreciate your understanding and apologize for any inconvenience caused. For further queries, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.3
Based on 1058 reviews
Cleanliness: 7.96
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
A
Azman Talib • solo_traveller • my
10
Pros:

The staff and the facilities

Cons:

Couldn't think of any

2026-09-08 • via Nuitee
J
Jane Leong • couple • my
8
2026-09-08 • via Nuitee
C
Cheng • solo_traveller • tw
8
Pros:

good location

2026-09-07 • via Nuitee
S
SKTC • solo_traveller • my
8
2026-09-06 • via Nuitee
T
Tan • couple • my
8
Attending a Fruitful investment Event in Puchong.
Pros:

The surrounding of the hotel is really tranquil.
There are some complimentary cooling drinks in a jar & chocolate cookies plus green & red apples offered in the hotel lobby.
Easily find eatery outlets or coffee at surrounding distance.
I like the seafood Char Koay Teow at Eatery, Sheraton Four Points.
The shower water inside the room is really ‘powerful’, thus gives us a relaxing warm water shower b4 sleep.

O

Cons:

Perhaps need some extra attention for the cleanliness of the corridor towards the hotel rooms.

2026-09-02 • via Nuitee
F
Fazlur Rahman • family_with_children • gb
8
2026-08-27 • via Nuitee
B
bee san • solo_traveller • my
6
Pros:

The location is near to restaurant and convenient shop

Cons:

The toilet's blind doesn't cover properly and anyone can peek into the toilet from the glass window.
Then bed sinks in and waking up with back ache.

2026-08-27 • via Nuitee
B
Baron Ooi • solo_traveller • my
5
2026-08-24 • via Nuitee
A
Andreas • solo_traveller • ph
9
2026-08-24 • via Nuitee
C
CHIEN ANN • family_with_children • my
6
Pros:

Room aircond not cold

2026-08-23 • via Nuitee
R
Ralph-Friedrich • solo_traveller • de
8
2026-08-13 • via Nuitee
S
Shigeki • solo_traveller • jp
7
外国のホテルとしては良いと思う。
Pros:

朝食が種類が豊富で味も美味しかった

Cons:

2泊しましたが初日にコンディショナーが少なかったため翌日補充されているはずと思ったらされていなかった。

2026-08-08 • via Nuitee
K
KENNY SIEW KOK WAH • solo_traveller • my
1
2026-08-06 • via Nuitee
A
azami • extended_group • my
9
wonderful
Pros:

staff name Veronica during my breakfast at cafe. very nice staff

Cons:

good already

2026-08-02 • via Nuitee
H
HISHAM • solo_traveller • my
7
Great experience with excellent service and a relaxing atmosphere, but the bed was not comfortable.
Pros:

good

Cons:

room

2026-07-22 • via Nuitee
M
Mr Dharmalingam • solo_traveller • my
10
2026-07-22 • via Nuitee
P
Poh Peng • family_with_children • my
8
2026-07-20 • via Nuitee
A
Abdul • extended_group • my
6
Nothing impressive to talk about
Pros:

Bed was comfy and room service food were good and generous in portions.

Cons:

I was not informed aware that this hotel was under revocation, else I would have booked another place. When i called to inform that I would be late checking in at 6pm instead of 5pm, the room was not even ready. Imagine if i came early at 3pm. The room looks rundown and old, TV very difficult to navigate with limited channel, power socket near bed were not able to use until maintenance came with adaptor to sort it out. Pool with a breathtaking view of an old building which was soo pity to see. Breakfast was moderate, nothing to talk about with limited selection. I could find better food and choices nearby your hotel. Overall, i felt it was a waste of money and my time staying there.

2026-07-19 • via Nuitee
M
Mateusz • solo_traveller • ch
8
2026-07-18 • via Nuitee
S
Siew Chue • solo_traveller • my
9
2026-07-07 • via Nuitee