Four Points by Sheraton Puchong

Hotels
•
Four Points by Sheraton
8.3 (1020 reviews)
1201, Tower 3, Puchong Financial Corporate Centre (PFCC), Jalan Puteri 1/2, Bandar Puteri , Puchong , my

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Low quality bedding and pillows
Renovations ongoing
Breakfast quality issues

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness, but complaints about leaks and renovations lowered the score.
Service
9.13
Staff are often described as friendly and helpful, providing a warm welcome.
Location
9.17
Great location with many nearby amenities such as restaurants and shops.
Room Quality
7.12
Low quality bedding was reported, and some rooms are described as aged.
Amenities
8.15
Amenities are generally good, but renovations were mentioned affecting comfort.
Value for Money
8.61
Many guests felt they received good value, although some expressed concerns about the breakfast quality.
Food and Beverage
7.66
Concerns about the breakfast spread and issues with room service orders affected the rating.
Overall Experience
8.63
Despite some issues, most guests state they would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 06:47

Property Description

Four Points by Sheraton Puchong offers elegant and modern accommodation in Puchong Financial Corporate Centre. Luxurious Rooms, Convenient Services, and Tantalizing Dining options make it the perfect choice for business and leisure travelers alike. Book your stay now to experience a seamless blend of comfort and sophistication.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Food and beverage services at this property are available for dine-in with strict guidelines measures.

The property is currently undergoing rooms renovation until mid-February 2027. We appreciate your understanding and apologize for any inconvenience caused. For further queries, please contact the property directly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for MYR 120 per person per night when using an existing bed.
    People 7 years old and over stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1020 reviews
Cleanliness: 7.96
Service: 9.13
Location: 9.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.63
E
elan68 • family_with_children • my
8
Value for money
Pros:

Customer servoce at front desk

Cons:

Nothing

2026-05-21 • via Nuitee
G
GINA • solo_traveller • my
8
2026-05-18 • via Nuitee
A
Anun • solo_traveller • th
9
2026-05-18 • via Nuitee
S
suzana • family_with_children • my
10
Pros:

Comfortable

Cons:

Nothing

2026-05-17 • via Nuitee
J
Jin Fah • solo_traveller • au
10
2026-05-17 • via Nuitee
T
Tan • extended_group • my
7
Pros:

家私太老旧了

2026-05-14 • via Nuitee
Z
Zt • couple • my
7
2026-05-07 • via Nuitee
G
Gurmehar • solo_traveller • us
1
2026-05-05 • via Nuitee
Z
ZAHHIRA • couple • my
10
2026-05-03 • via Nuitee
M
Mei Shan • solo_traveller • sg
9
2026-05-02 • via Nuitee
K
Kee • couple • sg
9
2026-05-01 • via Nuitee
C
Candice • extended_group • sg
6
basic
Pros:

The housekeeping staff, Fahim did a great job. he was attentive the cleaning instructions that I told him.

Cons:

The room was basic and there is not enough tables to place my laptop bag and bag.

2026-04-27 • via Nuitee
K
kim Voon • family_with_children • my
10
Pros:

干净

Cons:

电梯好热

2026-04-26 • via Nuitee
R
RAYMOND • solo_traveller • id
7
Pros:

Location is great

Cons:

Hotel a bit old

2026-04-25 • via Nuitee
T
Team kim • solo_traveller • my
10
Pros:

非常好

2026-04-25 • via Nuitee
A
Ahmad Emmyl • couple • my
9
Satisfied
Pros:

Receptionist was attentive and staff’s friendly. Room clean and worth the price

Cons:

Just only the parking a bit outskirt from hotel lobby

2026-04-24 • via Nuitee
D
Daniel • solo_traveller • my
10
2026-04-21 • via Nuitee
L
Lin • extended_group • cn
6
Cons:

The way waiter talking to my guest was rude.

2026-04-17 • via Nuitee
L
Lin • couple • cn
6
Cons:

The waiter was rude

2026-04-17 • via Nuitee
B
Bing Hing • couple • sg
9
2026-04-16 • via Nuitee