Hotel Castropol

Hotels
8.8 (4559 reviews)
Avenida Pino Suarez 58 Colonia Centro Delegación Cuauhtemoc , Mexico City , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Breakfast payment issue

Categories

Cleanliness
8.8
Room was spacious and clean.
Service
9.3
Staff were friendly and answered all questions I had.
Location
8.8
Muy buen Hotel buena Ubicación.
Room Quality
8.8
Room was spacious and clean.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.3
Only thing, you can't pay for breakfast if you don't book breakfast at time of booking.
Overall Experience
8.8
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:11

Property Description

Central Location near Zocalo Plaza
Hotel Castropol, situated in Mexico City, offers a convenient stay just a short stroll away from the bustling “zocalo” plaza. With free Wi-Fi and on-site parking, guests can explore the city with ease.

Modern Rooms with Essential Amenities
The rooms at Hotel Castropol boast contemporary decor and are furnished with a flat-screen cable TV, desk, and safety-deposit box. The private bathrooms are equipped with a shower for relaxation after a day of sightseeing.

Convenient Facilities and Nearby Attractions
Guests can unwind at the hotel's bar or seek assistance from the 24-hour front desk. Within proximity to Regina Street and Pino Suarez Metro Station, the hotel is surrounded by entertainment options and excellent transport links.

Ready to experience the charm of Mexico City? Book your stay at Hotel Castropol now!

Important information:

All early-departures will have a penalty of one night plus taxes.

Policy groups: Reservations with more of 4 rooms should guarantee the stay with a payment of the first night for all group. Property will be in contact to let you know terms and policies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.8
Based on 4559 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
A
Adriana • solo_traveller • cr
10
Pros:

La cercanía con el Zocalo

Cons:

La verdad me gustó bastante todo aunque el personal de la recepción en su mayoría son poco amables a excepción de uno o dos muchachos

2026-09-19 • via Nuitee
T
Théo • solo_traveller • fr
6
Pros:

L'emplacement etait parfait pour fêter el grito

Cons:

Je n'ai pas eu la chambre que j'ai commandé sur booking, le personnel m'a envoyé balader chaque jour en me promettant de la changer le lendemain, ce qui n'a pas eu lieu, aucune compensation ni ristourne.

2026-09-19 • via Nuitee
J
Jerome • couple • nl
10
Great hotel!
Pros:

Cleanliness and comfy bed. Modern and spacious bed.

Cons:

-

2026-09-19 • via Nuitee
S
Santiago • couple • es
10
Repetiria si volvíera a CDMX
Pros:

Muy buena localizacion y muy buena atención por parte del personal del hotel

Cons:

Que puedas contratar el desayuno allí

2026-09-19 • via Nuitee
T
TSC • solo_traveller • br
10
Pros:

Hotel tem uma ótima estrutura, colaboradores cordiais da recepção, limpeza e do café da manhã. A limpeza é feita diariamente e sempre com excelência. Café da manhã muito bom. O Hotel disponibiliza duas garrafas de água diariamente no quarto sem custo.

Cons:

Gostei de tudo, estão de parabéns.

2026-09-18 • via Nuitee
W
Walter • solo_traveller • cr
5
Pros:

La ubicación

Cons:

Las camas, el servicio de restaurante pésima atencion y el tiempo de espera, el salón no es suficiente para la cantidad de huéspedes, la manera de atención del personal del desk front nada de cortesía, nunca fueron colaboradores y se escudaban con el decir "no se"..

2026-09-17 • via Nuitee
A
Alejandro • solo_traveller • mx
10
Pros:

Todo

2026-09-17 • via Nuitee
N
Norma Lidia • family_with_children • mx
9
2026-09-17 • via Nuitee
F
FLOREZ • solo_traveller • co
10
Pros:

La comida

Cons:

Muy blanda la cama

2026-09-17 • via Nuitee
A
audrys • family_with_children • cr
10
muy bueno
Cons:

Una de las camas de la 302 estaba el colchon un poco hundido

2026-09-16 • via Nuitee
G
Gustavo • family_with_children • cr
9
Pros:

Buena ubicación y buen trato del personal.

Cons:

No nos dejaban la cantidad correcta de insumos en la habitación, pues era para 3 personas y solo dejaban cosas para 2.

2026-09-16 • via Nuitee
V
verona • family_with_children • mx
10
Le doy un 9.1
Pros:

Ya llevamos varios años hospedandonos aqui y me gusta casi todo.

He tenido algunas experiencias de limpieza pero de ahi en fuera muy bien

Cons:

L habitacion 316 que es donde nos hospedamos olía como a popo..salieron varias cucarachas y nos tocó donde esta el.generador de aire y teníamos mucho calor y ruido.

2026-09-16 • via Nuitee
O
ORTIZ CANO • solo_traveller • mx
8
2026-09-16 • via Nuitee
C
Christian Daniel 1 • solo_traveller • mx
10
2026-09-15 • via Nuitee
M
Moosa • solo_traveller • in
8
2026-09-15 • via Nuitee
A
AleSilva8_ • solo_traveller • br
10
Pros:

Localização perfeita, funcionários prestativos e ainda deixam água mineral de cortesia no quarto. Perfeito.

2026-09-15 • via Nuitee
D
Daniela Pujol • solo_traveller • br
8
Boa
Pros:

Localização e limpeza.

Cons:

Não tem café da manhã incluído.

2026-09-14 • via Nuitee
N
Nivia • couple • gt
9
La estancia fue buena, si volvería
Pros:

La ubicación

Cons:

Algunos empleados no fueron amables

2026-09-14 • via Nuitee
B
Barbara • solo_traveller • de
8
2026-09-13 • via Nuitee
V
Viridiana • solo_traveller • mx
10
2026-09-13 • via Nuitee