Hotel Castropol

Hotels
•
Independent
8.8 (108 reviews)
Av. Pino Suarez, 58, Col. Centro, Del. Cuauhtemoc, Mexico City, CDMX, 06090 , Mexico City , MX
+52 55 5522 1920

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Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Breakfast payment issue

Categories

Cleanliness
8.8
Room was spacious and clean.
Service
9.3
Staff were friendly and answered all questions I had.
Location
8.8
Muy buen Hotel buena Ubicación.
Room Quality
8.8
Room was spacious and clean.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.3
Only thing, you can't pay for breakfast if you don't book breakfast at time of booking.
Overall Experience
8.8
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:11

Property Description

Discover the vibrant heart of Mexico City at Hotel Castropol, your ideal urban retreat.

Convenient Amenities
Enjoy the ease of complimentary wireless internet access and 24-hour concierge services to enhance your stay. With our vending machine and room service options, comfort is just a call away.

Culinary Delights
Savor delicious meals at Maragatos, featuring a cozy bar/lounge. For those on the go, indulge in cooked-to-order breakfasts available for a small fee.

Modern Comforts
Relax in one of our 80 well-appointed guestrooms, complete with flat-screen TVs and private bathrooms stocked with complimentary toiletries. Enjoy the added convenience of free valet parking and laundry services.

Embrace the essence of Mexico City—book your getaway at Hotel Castropol today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.8
Based on 108 reviews
Cleanliness: 8.8
Service: 9.3
Location: 8.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
W
Wilmer • family_with_children • us
10
Overall the place is excellent and this is the third time I stayed there.
Pros:

The location is excellent because you can walk around to places or get an Uber to go from place A to place B. Also, having a free parking helps a lot to the visitors like me who drive cars.

Cons:

The water doesn’t have much pressure and some times a sewer odor comes to the rooms.

2026-07-25 • via Nuitee
C
caryne • couple • fr
7
Bien pour deux trois nuits
Pros:

L’emplacement tout près du centre historique
La literie
Le confort de la chambre

Cons:

L’insonorisation faible entre les chambres
Le petit déjeuner non inclus à payer au restaurant
Le lit double petit pour deux
L’eau à peine tiède

2026-07-23 • via Nuitee
N
Nayeli • extended_group • us
10
Pros:

The staff and how close to the zocalo was.

2026-07-22 • via Nuitee
P
Pen • solo_traveller • mx
9
Pros:

La ubicación, los alimentos, la limpieza del cuarto.

Cons:

Todo bien.

2026-07-22 • via Nuitee
J
José • solo_traveller • cr
10
2026-07-21 • via Nuitee
D
DAVID • extended_group • mx
10
2026-07-21 • via Nuitee
S
Stephen • solo_traveller • au
8
2026-07-21 • via Nuitee
R
Roisbel • solo_traveller • mx
10
Pros:

Muy buen lugar

2026-07-21 • via Nuitee
D
David • solo_traveller • il
9
אחלה מלון
Pros:

מיקם מעולה במרכז העיר
תחנת תחתית 2 דק הליכה עם קווים מרכזים
אוטובוס מנמל התעופה שעוצר 2 דק הליכה מהמלון
החדר גדול מרוח 2 מיטות גדולות חלון גדול לחצר פנימית
כספת
משאירים כמה בקבוקי מים מדיי יום ומנקים יפה את החדר.
ארוחת בוקר טובה
ניתן גם להזמין לחדר.

Cons:

אין אמצעים להכנת שתייה חמה
אין בידוד במלון אפשר לשמוע אנשים מדברים

2026-07-20 • via Nuitee
F
Fernanda • solo_traveller • br
10
Pros:

Muito bom

2026-07-19 • via Nuitee
C
Carlos Arturo • couple • co
9
MUY AGRADABLE..VOLVEREMOS
Pros:

Ademas de su ubicacion estrategica para hacer turismo, su cercania a una estacion del metro, la buena disposicion del personal en colaborar, es muy importante el permanente aseo de las habitaciones y areas comunes....muuchas gracias y felicitaciones. Sere un promotor con amigos.

Cons:

Lo único que nos desagradó fue que en el restaurante el agua caliente (para hacer una infusión por dolor de barriga de mi esposa) la tengan que cobrar (como que todo lo tengan que "monetizar"…) pero está bien.

2026-07-19 • via Nuitee
A
Angelo • solo_traveller • au
8
2026-07-19 • via Nuitee
N
Nay Leynez • solo_traveller • mx
10
2026-07-18 • via Nuitee
J
JACQUELYN • solo_traveller • ec
10
Pros:

Ubicación y servicio

Cons:

Nada

2026-07-17 • via Nuitee
M
Mayra • solo_traveller • mx
10
2026-07-17 • via Nuitee
C
CHRISTOPHER • solo_traveller • au
8
2026-07-17 • via Nuitee
M
Mejía Brenes • extended_group • cr
9
Agradable y cómoda
Pros:

La ubicación es increíble, a pocas cuadras del Zócalo y a una cuadra del metro.

Cons:

No cuenta con A/C ni refri y tiene pocos conectores en la habitación

2026-07-17 • via Nuitee
C
Cesar Ismael • solo_traveller • mx
10
Pros:

Que el personal te atiende muy bien, todo esta muy limpio

2026-07-17 • via Nuitee
R
RafaelDCReis • solo_traveller • br
8
Acomodação com ótimo custo benefício.
Pros:

Localização

Cons:

Restaurante com falta de itens do cardápio.

2026-07-16 • via Nuitee
D
Dominguez • couple • mx
8
Castropol ASTURIAS
Pros:

La vista de mi habitación fue muy buena.

Cons:

El control de la tele

2026-07-16 • via Nuitee