LRH Viña del Mar and Convention Center - Ex Gala Hotel

Hotels
Arlegui 273 , Viña del Mar , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Cons:
Old and stained carpets
Unsafe area for walking at night
Poor check-in service

Categories

Cleanliness
5.3
The review mentions old, stained carpets and dirty access roads, indicating a poor level of cleanliness.
Service
6.8
Issues with check-in processes and unreasonable guarantees negatively affect the perceived service quality.
Location
6.3
Walking at night feels unsafe, which is a significant concern for the location.
Room Quality
7.3
The review mentions old bathrooms from the 90s, reflecting a need for modernization.
Amenities
8.3
Amenities were not specifically mentioned but can be assumed to be adequate for the rating.
Value for Money
7.8
Expectations based on historical performance versus present condition lead to a moderate value perception.
Food and Beverage
8.3
Food and beverage quality isn't criticized, assumed to be standard for this hotel tier.
Overall Experience
7.5
Mixed feelings about the hotel with a nostalgic view but current poor condition leads to modest overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:40

Property Description

Luxurious Accommodation
Set in an impressive building, Gala Hotel offers bright and spacious rooms with free Wi-Fi and minibars. Tower B rooms aside, the rooms provide a comfortable stay with work desks for convenience.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at Hotel Gala, featuring a variety of options such as eggs, yogurts, juices, bread, fruits, coffee, and tea.

Convenient Location
Located just 400 meters from Viña del Mar Main Square and with the Casino Beach a short walk away, Gala Hotel offers a prime location for exploring the city. Additionally, with free parking and proximity to Quinta Vergara, convenience is at your fingertips.

Book your stay at Gala Hotel now for a luxurious and convenient experience!

Important information:

Please note rooms in "Tower B" are not recommended for guests with reduced mobility.

All passengers, adults and minors, must carry an ID.

All passengers aged 12 and over must present a valid mobility pass as indicated by the Ministry of Health.



















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

Cleanliness: 5.3
Service: 6.8
Location: 6.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 7.5
F
frdocmand • solo_traveller • cl
8
2026-08-15 • via Nuitee
V
Virgilio • solo_traveller • cl
10
2026-08-06 • via Nuitee
C
constanza • couple • cl
5
Aceptable pero no volvería a ir
Pros:

La disposición del personal

Cons:

El barrio , las instalaciones muy antiguas

2026-08-04 • via Nuitee
D
D'Onofrio • couple • pe
9
Comodo, practico y bonito
Pros:

Muy comodo, bien arreglado

Cons:

No es culpa del hotel, la zona esta tomada por vagabundos y de noche parece insegura

2026-08-03 • via Nuitee
W
William • couple • cl
9
Pros:

Lo mejor el trato del personal.

2026-08-03 • via Nuitee
V
Vargas • solo_traveller • cl
10
Pros:

Ubicación

Cons:

Muy comodas

2026-08-03 • via Nuitee
M
Marianette Urrutia • solo_traveller • cl
7
Pros:

Ubicación

Cons:

Desayuno, era un día helado y el café y agua fría.

2026-08-02 • via Nuitee
A
anriette • couple • cl
10
2026-07-25 • via Nuitee
C
Christopher • family_with_children • cl
10
Excelente
Pros:

Lo impecable que estaba todo, el buen servicio y el trato del personal; muy amable

Cons:

Quizas un poco de calefacción en los dormitorios harían aun más agradable la estancia

2026-07-25 • via Nuitee
F
fjclaver • family_with_children • cl
5
Cumple pero a precio similar hay mejores.
Pros:

Si bien está bien antigua su infraestructura, es un hotel bien ubicado y limpio. Tiene un estacionamiento seguro y un buen desayuno. Cumple con el propósito. No hay mucho más que destacar.

Cons:

El agua estuvo cortada durante buena parte de la estadía. Una de las habitaciones tenía un aire acondicionado tan antiguo y ruidoso que dificultaba el buen descanso. No es malo para ir un par de noches, pero ya no debería ponerse como un hotel de 4 estrellas. Solo vale la pena ir si está a un precio bajo.

2026-07-22 • via Nuitee
J
Jorge • couple • cl
10
2026-07-21 • via Nuitee
E
Enrique • couple • us
9
Buen hotel
Pros:

Ubicación atención del personal

2026-07-20 • via Nuitee
J
juan carlos • solo_traveller • cl
10
Pros:

Pieza con buena vista. Excelente hidromasaje en el baño.

2026-07-19 • via Nuitee
P
perez • solo_traveller • cl
10
2026-07-16 • via Nuitee
A
Ademar Florêncio • family_with_children • br
7
Não fico novamente
Pros:

Localização e atendimento

Cons:

Banheiro perigoso, porque temos que subir em uma banheira, quarto pequeno, café da manhã fraco

2026-07-16 • via Nuitee
F
fabiola • solo_traveller • cl
8
2026-07-16 • via Nuitee
E
Esteban • extended_group • cl
7
Sencilla y cara
Pros:

Ubicación

Cons:

Entorno, Diseño, poco moderno

2026-07-13 • via Nuitee
M
Maria Eugenia • family_with_children • cl
10
2026-07-13 • via Nuitee
S
Silvia • couple • ar
8
Muy bien el personal
Pros:

Muy amable el personal.

2026-07-13 • via Nuitee
W
Washington Oswaldo • family_with_children • ec
9
Tranquila
Pros:

Servicio

Cons:

Bañera

2026-07-10 • via Nuitee