LRH Viña del Mar and Convention Center - Ex Gala Hotel

Hotels
Arlegui 273 , Viña del Mar , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Cons:
Old and stained carpets
Unsafe area for walking at night
Poor check-in service

Categories

Cleanliness
5.3
The review mentions old, stained carpets and dirty access roads, indicating a poor level of cleanliness.
Service
6.8
Issues with check-in processes and unreasonable guarantees negatively affect the perceived service quality.
Location
6.3
Walking at night feels unsafe, which is a significant concern for the location.
Room Quality
7.3
The review mentions old bathrooms from the 90s, reflecting a need for modernization.
Amenities
8.3
Amenities were not specifically mentioned but can be assumed to be adequate for the rating.
Value for Money
7.8
Expectations based on historical performance versus present condition lead to a moderate value perception.
Food and Beverage
8.3
Food and beverage quality isn't criticized, assumed to be standard for this hotel tier.
Overall Experience
7.5
Mixed feelings about the hotel with a nostalgic view but current poor condition leads to modest overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:40

Property Description

Luxurious Accommodation
Set in an impressive building, Gala Hotel offers bright and spacious rooms with free Wi-Fi and minibars. Tower B rooms aside, the rooms provide a comfortable stay with work desks for convenience.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at Hotel Gala, featuring a variety of options such as eggs, yogurts, juices, bread, fruits, coffee, and tea.

Convenient Location
Located just 400 meters from Viña del Mar Main Square and with the Casino Beach a short walk away, Gala Hotel offers a prime location for exploring the city. Additionally, with free parking and proximity to Quinta Vergara, convenience is at your fingertips.

Book your stay at Gala Hotel now for a luxurious and convenient experience!

Important information:

Please note rooms in "Tower B" are not recommended for guests with reduced mobility.

All passengers, adults and minors, must carry an ID.

All passengers aged 12 and over must present a valid mobility pass as indicated by the Ministry of Health.



















LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

Cleanliness: 5.3
Service: 6.8
Location: 6.3
Room Quality: 7.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 7.5
I
Ivanna • couple • cl
10
Instalaciones mejoradas
Pros:

Remodelaron el hotel y sus instalaciones se encuentran en perfecto estado. La atención muy buena además. Se nota el cambio de administración.

2026-09-19 • via Nuitee
J
Joel Alejandro • couple • cl
10
Muy cómoda
Pros:

Excelente atención

Cons:

Todo bien

2026-09-19 • via Nuitee
C
Cristobal • couple • cl
8
Pros:

Habitación amplia, cómoda y limpia.

Cons:

Todo estuvo bien

2026-09-19 • via Nuitee
N
Nicolas • extended_group • cl
10
Buena relación precio/calidad
Pros:

Muy limpio

Cons:

Deberían mejorar las almohadas

2026-09-19 • via Nuitee
M
Mimy • family_with_children • cl
10
Gran estancia en Viña del Mar
Pros:

Todo

Cons:

Nada

2026-09-18 • via Nuitee
J
Javiera • couple • cl
10
Buena estadía, buen servicio del personal, cómodo lugar ,cercano a todo y muy completa la habitación
Pros:

sus comodidades

2026-09-17 • via Nuitee
A
Anabalon • couple • cl
5
2026-09-17 • via Nuitee
C
Cristian • couple • cl
10
2026-09-16 • via Nuitee
K
Karen • solo_traveller • cl
9
2026-09-15 • via Nuitee
F
Francisco • family_with_children • cl
7
2026-09-14 • via Nuitee
L
Luis • family_with_children • cl
9
Familiar
Pros:

Ubicación, estacionamiento, staff de recepción.

Cons:

Que lamentable no tienen piscina.

2026-09-14 • via Nuitee
D
Daniel • couple • cl
9
Pros:

La ubicación

2026-09-14 • via Nuitee
J
Juan Eduardo Goñi • couple • cl
8
Muy recomendable
Pros:

Buen desayuno , excelente ubicación , lindas vistas desde la pieza , amplitud del dormitorio

2026-09-13 • via Nuitee
L
Lara • couple • cl
9
Muy lindo y excelente atención
Pros:

La vista y la buena atención; sobre todo de las señoras que atienden en la tarde en la cafetería, muy amables

Cons:

El ruido exterior de los autos

2026-09-11 • via Nuitee
E
Espinace • solo_traveller • cl
9
Pros:

La ubicacion es espectacular,cercano a todo y linda vista .

Cons:

La tina del baño no esta apta para adultos mayores es un poco complicado para que se puedan bañar sin dificultad para que se bajen solos

2026-09-08 • via Nuitee
S
Sofia • couple • cl
7
Bien
Pros:

La atención, ubicación, vista de la habitación

Cons:

No me gustó el desayuno.

2026-09-07 • via Nuitee
M
Margarita • solo_traveller • cl
1
Pros:

La ubicación

Cons:

Que tenían cortada el agua caliente

2026-09-07 • via Nuitee
G
Germán • solo_traveller • cl
9
2026-09-07 • via Nuitee
D
Danilo Benavides • solo_traveller • cl
1
Pros:

Tienen publicidad de productos que no están habilitado

2026-09-07 • via Nuitee
R
Rodrigo Humberto • solo_traveller • cl
8
2026-09-05 • via Nuitee