Tokyu Stay Shinjuku

Hotels
9 (2756 reviews)
Shinjuku-ku,Shinjuku 3-7-1 , Tokyo , JP
+81 3-3353-0109

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Laundry facilities
Cons:
Rooms are small
Cleanliness issues

Categories

Cleanliness
8.33
Some guests noted issues with cleanliness, including dirty curtains and blankets.
Service
9.8
Multiple reviews highlighted the helpfulness and friendliness of the staff.
Location
9.84
The hotel is praised for its excellent location near shopping and transport.
Room Quality
8.29
Rooms are generally clean but many guests found them to be small.
Amenities
9.32
Guests appreciated the presence of laundry facilities and equipment in rooms.
Value for Money
8.28
Value perception is affected by room size, with smaller rooms for the price paid.
Food and Beverage
8.83
Breakfast received some negative feedback; however, other amenities were satisfactory.
Overall Experience
9.3
General satisfaction with location, service, and amenities despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:10

Property Description

Modern and Convenient Accommodation
Tokyu Stay Shinjuku, opened in May 2015, offers a modern stay in the heart of lively Shinjuku. Just steps away from the subway station, the hotel provides free WiFi and 24-hour front desk services with luggage storage.

Comfortable and Well-Equipped Rooms
The rooms at Tokyu Stay Shinjuku are furnished with white and light-wood decor, featuring amenities like a flat-screen TV, fridge, and electric kettle. Some rooms even come with a microwave and air purifier/humidifier for added convenience.

Complimentary Services and Nearby Attractions
Guests can enjoy free rental services including a washing machine, tumble dryer, and more. With a variety of dining options nearby and attractions like Shinjuku Gyoen Park within walking distance, there's plenty to explore during your stay. Book now for a memorable experience!

Important information:

The full amount of the reservation must be paid at check-in.

When booking for 10 people or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Early check-in before 15:00 can be requested at an additional charge (subject to availability).

Extra charges apply for late check-out.

For guests staying 6 nights or less, cleaning staff do not clean rooms but they change towels and collect trash. Please sign up cleaning magnet outside of room door by 11am in the morning. For guests staying 7 nights or more, rooms are cleaned once a week only in addition to the cleaning services same as guests who stay 6 nights or less.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Location

Guest Reviews

9
Based on 2756 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
5
595kama • Family • Surrey, British Columbia
8
excellent stay
Pros:

a pretty easy 10 minute walk from the train with our luggage which was not bad at all. nice area with lots of restaurants and bars around. Even though it is a busy area, the noise level was minimal at night. Breakfast was large with many options both Japanese and american style. Room was not very big but adequate for 2 people. Very clean. Good service. Would recommend.

2026-05-12 • via Tripadvisor
E
ertan erdem • solo_traveller • tr
8
worth the price
Pros:

Location

Cons:

nothing

2026-04-30 • via Nuitee
G
Gabrielle • couple • au
9
Great value hotel in a really good location.
Pros:

Perfect location for our first few nights in Tokyo, walking distance to the train station and right in amongst many restaurants. A small room as expected, but the bathroom surprised us, it was bigger than you would normally find in Tokyo. Close to so many attractions and a great value hotel. The origami station was a really nice touch.

2026-04-20 • via Nuitee
Y
YINGTZU • couple • tw
9
Pros:

位置超級好

2026-04-19 • via Nuitee
E
Esther • solo_traveller • il
8
2026-04-15 • via Nuitee
A
Aristotle • solo_traveller • us
10
2026-04-05 • via Nuitee
R
Rebello • solo_traveller • ar
7
2026-02-14 • via Nuitee
Y
YINGTZU • couple • tw
9
Pros:

房間內有洗脫烘洗衣機，位置地點超好。

2026-02-13 • via Nuitee
E
ELIZABETH • family_with_children • mx
10
EZCELENTE UBICACION
Pros:

TODO EXCELENTE, EXCELENTE UBICACION

Cons:

LAS HABITACIONES SON MUY PEQUEÑAS IDEALES PARA 1 PERSONA

2026-02-12 • via Nuitee
S
Stephen • couple • gb
9
2026-02-12 • via Nuitee
きむら • couple • jp
10
2026-02-12 • via Nuitee
H
HUNGJU • couple • tw
10
若是第一次到東京可以考慮
Pros:

地理位置很好

Cons:

沒有

2026-02-11 • via Nuitee
W
winnie • family_with_children • us
10
Pros:

the staff are helpful and kind. I like the coffee maker in the lobby

2026-02-11 • via Nuitee
I
ISARES • couple • th
10
Pros:

Not so big but roomy enough for Japanese standard. Newly furnished.
Great location in shinjuku area. Very near to 3-chome subway.

2026-02-11 • via Nuitee
N
Norgard • couple • au
8
Great location, helpful staff, clean albeit a bit small rooms
Pros:

Great location

Cons:

Room was very small

2026-02-10 • via Nuitee
J
Jen • couple • au
10
Enjoyable and comfortable
Pros:

Wonderful location, easy check in and out. We arrived early and were able to drop our luggage for the day so we could explore the area before check in. Appreciated the complimentary amenities and hot drinks after a cold day out and about. The front desk staff were very helpful.

2026-02-10 • via Nuitee
K
Ka Cheung Christopher • family_with_children • hk
10
2026-02-09 • via Nuitee
Y
yu • couple • jp
10
とても良かったです。東京ブランド最高！
Pros:

どこをとっても清潔で綺麗さすが投球ブランドだなと思いました。お値段もほど良く、お部屋もとても清潔感と落ち着いた感じがしてよかったです。アメニティーがあまり多くは無いのですが、必要以上のものはなく必要最低限で過ごすことができました。

Cons:

特にありません、

2026-01-31 • via Nuitee
M
Matias • family_with_children • ar
8
Pros:

La ubicacion

Cons:

Todo muy bien

2026-01-31 • via Nuitee
B
Brandon • couple • us
8
Pros:

Location was amazing. It’s also very well put together with great staff

Cons:

The carpets on the fifth floor were stained. Other than that it was amazing

2026-01-31 • via Nuitee