Apartaments Turístics Els Llacs

Hotels
•
Park Piolets Group
9.4 (22 reviews)
Ctra. General2 km 22, Soldeu, Bordes d'Envalira, Canillo, AD200 , Bordes d'Envalira , AD
+376 752 752

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Children allowed
Pets allowed

Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Spa and wellness area
Excellent location and views
Pet-friendly
Spacious apartments with terraces
Friendly and attentive reception staff
Outdoor jacuzzi
Good for relaxation / disconnecting
Ski shuttle nearby
Cons:
Sofa bed uncomfortable
Some appliances and fittings are aging or broken
Occasional lack of nearby shops/low commerce
Paid parking is costly
Isolated incident of poor customer handling and online security/payment concern
Missing small kitchen items (e.g., no toaster)

Categories

Cleanliness
8.5
Generally clean rooms but multiple mentions of dusty floors and broken/poorly maintained bathroom dispensers; minor housekeeping/maintenance issues reported.
Service
10
Service is repeatedly praised (exceptional reception, attentive staff, pet-friendly gestures); a few reports of poor customer handling and a serious online-security/payment communication issue, but overall staff friendliness and helpfulness dominate the reviews.
Location
9.8
Location and views receive consistent praise (excellent position, great vistas, close to points of interest and ski shuttle); slightly away from the busy centre which many guests appreciate.
Room Quality
8.8
Rooms and apartments described as spacious with terraces and comfortable aspects, but several notes about aging appliances, a poor convertible sofa bed and some maintenance problems.
Amenities
9.8
Spa, sauna and outdoor jacuzzi are frequently highlighted and highly rated; wellness facilities are a strong positive across reviews.
Value for Money
9
Guests report good overall value given space and amenities, though paid parking is seen as expensive and limited nearby commerce reduces convenience for some.
Food and Beverage
9.4
Not widely discussed in the reviews; no major praise or widespread complaints recorded (assigned the target overall rating due to limited mentions).
Overall Experience
9.9
Strong overall satisfaction with many enthusiastic positive reviews (perfect/ excellent experiences, relaxation, pet-friendly touches), tempered by isolated negative incidents; overall very positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 14:30

Property Description

Unwind at the Spa
Indulge in a relaxing massage at our full-service spa, or rejuvenate in the spa tub and sauna. Keep fit at our fitness center to cap off a perfect day of leisure.

Convenient Amenities
Enjoy complimentary Wi-Fi, express check-in/out services, and daily newspapers. Let us assist you with tour bookings while staying connected with a TV in the common area.

Cozy Guestrooms
Feel at home in our individually decorated guestrooms with fully equipped kitchens. Stay entertained with cable TV, and stay refreshed with deep soaking bathtubs and designer toiletries.

Plan your mountain getaway at Apartaments Turístics Els Llacs in Bordes d'Envalira, steps away from Grandvalira Ski Area. Book now to experience the ultimate blend of relaxation and adventure.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BCN

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Children and extra bed policy

    Children welcome

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

9.4
Based on 22 reviews
Cleanliness: 8.5
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 9.8
Value for Money: 9
Food and Beverage: 9.4
Overall Experience: 9.9
A
Alex • solo_traveller • es
9
Fantástica
Pros:

Lo he visitado en varias ocasiones, destaca la comodidad de las camas, limpieza y la atención del personal.

2026-07-25 • via Nuitee
S
Samad Ataus • extended_group • es
10
2026-07-24 • via Nuitee
M
Millan Toro • solo_traveller • es
8
Pros:

Las vistas,y el jacuzzi

Cons:

El jacuzzi exterior no funciono en toda la semana y el apartamento este año no estaba muy limpio.

2026-07-23 • via Nuitee
D
Dominik • family_with_children • de
10
Immer gern wieder!
Pros:

Die Empfangsdame war sehr freundlich und hilfsbereit. Sie sprach sogar recht gut Deutsch. Die Unterkunft ist ein guter Ausgangspunkt für Wanderungen. Der kleine Spa-Bereich war auch sehr einladend.

Cons:

-

2026-07-22 • via Nuitee
B
Benjamim P • solo_traveller • de
10
2026-07-21 • via Nuitee
B
Bárbara • solo_traveller • es
9
Pros:

Nos gustó el trato y las instalaciones.

Cons:

Tener en cuenta que esta algo lejos para bajar y subir de Andorra la Vella. Todo lo demás perfecto.

2026-07-19 • via Nuitee
سلطان • extended_group • ae
9
مناظر جميلة وهدوء
Pros:

مكانه جميل مقبال الجبال قريب من سنتر وقريب تل فيرك

2026-07-19 • via Nuitee
P
Pedro Gines • family_with_children • es
10
Pros:

El servicio

2026-07-17 • via Nuitee
A
Aleksander • solo_traveller • pl
10
Pros:

Wszystko super !

2026-07-16 • via Nuitee
S
Steffi • solo_traveller • de
10
2026-07-15 • via Nuitee
A
Alexander Sipershteyn • solo_traveller • il
10
2026-07-14 • via Nuitee
M
MIREIA • family_with_children • es
10
2026-07-13 • via Nuitee
E
Estefania • solo_traveller • ar
9
Pros:

La profesionalidad y gentileza del recepcionista Argentino. Nos resolvieron la necesidad de utilizar un congelador de otra habitacion para mantener alimentos frizados.

Cons:

La acústica del edificio y el wifi

2026-07-13 • via Nuitee
M
Muñoz • solo_traveller • es
7
Pros:

las vistas son impresionantes y el spa lo puedes usar a cualquier hora del día y está muy bien.

Cons:

aunque los apartamentos están bien nosotros estuvimos cuatro días cuatro personas y no hay armarios para guardar ropa hay uno muy chiquitito y la nevera que tienen es muy pequeña.

2026-07-13 • via Nuitee
F
Francisco • extended_group • es
9
Nos adaptamos bien al sitio , pero mobiliario tiene su tiempo.
Pros:

Si vas a Andorra de compras , prepárate para coger coche. Si vas a esquiar, creo que aciertas , si vas a ver Andorra, triunfarás. Rutas cercanas, sitio SUPER tranquilo. Spa, gimnasio, máquinas , muy ,muy correctas.

Cons:

Cama, baño, cocina muy correcto . Zona de estar , necesita ya renové.

2026-07-13 • via Nuitee
S
Supitha • extended_group • es
10
Pros:

Reception is very kind and helpfull.
Room is very convenient.

Cons:

None

2026-07-13 • via Nuitee
S
Sergi • family_with_children • es
10
Excelente experiencia
Pros:

Hemos pasado unos días estupendos en Apartaments Els Llacs. El apartamento estaba muy limpio, era amplio, cómodo y perfectamente equipado. La ubicación es ideal para disfrutar de la montaña y las instalaciones están muy cuidadas.

Lo mejor de todo fue la atención de Elena en recepción. Desde el primer momento fue increíblemente amable, cercana y siempre dispuesta a ayudarnos. Da gusto encontrarse con personas así, que hacen que la estancia sea todavía más especial. Sin duda, volveremos.

2026-07-13 • via Nuitee
G
GEORGIOS • couple • gr
10
An unforgettable stay.
Pros:

The hotel was in a beautiful place among the trees with water running around. The room was great, very big, clean with everything you need for a comfortable stay. Lautaro, who we met upon arrival, was more than kind, funny and gave us great suggestions on what to do there. Unfortunately we only stayed one day but we are sure we will come back!

2026-07-12 • via Nuitee
Y
Yuan Yang • solo_traveller • cn
8
2026-07-10 • via Nuitee
S
Susana • solo_traveller • es
10
Pros:

La ubicación, excelentes vistas y personal muy atento

2026-07-09 • via Nuitee