Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Elegant rooms
Fun activities for kids
Cons:
Limited diversity in the breakfast for local tastes
No special arrangement for celebrations

Categories

Cleanliness
9.21
No negative mentions; standard quality for this hotel tier.
Service
9.67
The staff received multiple praises for their exceptional hospitality and service.
Location
9.72
Convenient access to malls and city attractions; great location.
Room Quality
9.66
Elegant rooms with a spacious upgrade; met expectations.
Amenities
9.69
Good selection of amenities like the Gold Lounge and K22 offerings.
Value for Money
9.65
A good choice considering overall service and location.
Food and Beverage
9.21
Good breakfast variety, though some suggestions for improvement mentioned.
Overall Experience
9.99
An exceptional stay with minor drawbacks; overall satisfaction remains high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:03

Property Description

Luxurious City Getaway
Fairmont Jakarta, nestled in the heart of Jakarta, offers a modern and luxurious escape with an outdoor pool and free WiFi. The on-site spa and wellness center provide ultimate relaxation for guests.

Convenient Location
Just minutes away from Senayan Golf Course and Plaza Senayan Shopping Mall, Fairmont Jakarta also offers easy access to Sentra Senayan office buildings and the iconic National Monument. Airport shuttle service is available for a hassle-free journey.

Elegant Rooms and Amenities
The well-designed rooms feature city views, flat-screen TVs, and plush bedding. Guests can enjoy the 24-hour front desk service, fitness center access, and dining at Spectrum Restaurant offering Indonesian and Western cuisine.

Experience luxury and convenience at Fairmont Jakarta - book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 3 years old and over stay for Rp 850,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 597 reviews
Cleanliness: 9.21
Service: 9.67
Location: 9.72
Room Quality: 9.66
Amenities: 9.69
Value for Money: 9.65
Food and Beverage: 9.21
Overall Experience: 9.99
C
Caroline couple id
9
Excellent
Pros:

Location, room size,

Cons:

I got the “dirty stain bedsheets”
Hopefully the staff thoroughly for that.

2026-05-30 via Nuitee
M
Marc Val couple sg
10
Wonderful and splendid hotel.
Pros:

Staff and rooms and facilities were very well maintained. Location is great near to 2 walls within walking distance. The gym has good well maintained machines that covers cardio, upper body and lower body and a Smith machine. Pool is big enough to swim laps. Grab or gojek to Blok M takes about 10 mins due to the hotel good location.

Cons:

The bed could be more firmer as it was too soft.

2026-05-27 via Nuitee
S
Shuraya couple my
9
Pros:

The room is really comfortable.. and during breakfast a variety of foods ..

Cons:

Just a sound of motorbike at night very loud.. maybe because my room face of the main road..

2026-05-18 via Nuitee
M
Muhammad solo_traveller pk
8
Pros:

Location and room size and comfort

2026-05-14 via Nuitee
Y
Yamaguchii solo_traveller jp
10
ジャカルタで気持ち良く過ごせるホテルです
Pros:

スタッフの対応も大変よかったです。レイトチェックアウトの要望も聞いてくれて大変助かりました。
毎日の清掃も良くて、良い滞在が出来ました。部屋のアメニティも良かったです。

Cons:

得にないです。

2026-05-01 via Nuitee
M
manmohan extended_group in
5
Pros:

the tea coffee lounge

Cons:

The property has become aged

2026-04-29 via Nuitee
A
Ahmed AL Suqutri extended_group om
10
Pros:

كل شيء

Cons:

لا شيء

2026-04-16 via Nuitee
S
Stephen Wijaya Joy Tabitha Elkana Bryan Cavan Wijaya Edsel Arnan solo_traveller id
9
2026-04-15 via Nuitee
H
hsi wu solo_traveller tw
7
2026-04-11 via Nuitee
M
MiftahF Family Bogor, West Java, Java
8
A Thoughtful Birthday Celebration with Notable Highs and Lows
Pros:

We recently visited Fairmont Jakarta for a special family staycation to celebrate my wife’s birthday during the busy post-Lebaran period. It was a stay filled with high points and some learning opportunities for the hotel’s coordination team.

Upon arrival, we were kindly informed that the property was at near-full occupancy. While a twin-bed upgrade was available, the front office team noted that our current room had already been prepared with birthday decorations. In the spirit of the celebration, I opted to stay in the original room. However, there seemed to be a slight misunderstanding of our priorities; while the cake and mirror message were lovely, the kids' play tent we had pre-confirmed was unfortunately missing. Had there been more transparency that the full setup (specifically the tent) wasn't ready, we likely would have prioritized the upgraded room for the family.

The "hard product" of the Fairmont remains a highlight. Even the entry-level rooms are notably spacious and well-appointed, featuring a relaxing deep-soaking tub and a pleasant partial view of the Senayan Stadium.

Our breakfast experience at Spectrum reflected the high holiday demand. There was a brief 5-minute queue, and once seated, the buffet struggled to keep pace with the crowd. Premium items like salmon, sushi, and pastries were often depleted, making it difficult to fully enjoy the usually excellent spread. While my children were happy, my wife found the selection a bit limited due to the slow refills.

The stay was warmly concluded with a generous 2 PM late checkout. I would like to extend a special thank you to Ms. Sherryra for her incredibly thoughtful parting gift—a framed caricature portrait of my wife. It was a truly unique and personalized gesture that we will cherish.

While there is some room for more seamless coordination during peak periods, the staff’s genuine hospitality was evident. We look forward to a more consistent experience on our next visit.

2026-04-01 via Tripadvisor
直樹 solo_traveller jp
6
Pros:

清潔、高級感

Cons:

スタッフの対応

2026-04-01 via Nuitee
J
Jose extended_group us
9
No complaints
2026-03-31 via Nuitee
R
rieko solo_traveller jp
9
2026-03-31 via Nuitee
S
Stephen Wijaya Joy Tabitha Elkana Bryan Cavan Wijaya Edsel Arnan solo_traveller id
10
2026-03-29 via Nuitee
R
Rizky couple id
8
2026-03-23 via Nuitee
S
Samara family_with_children au
10
Looking forward to stay more in the future
Pros:

Close to plaza senayan and senayan city very convinece

Cons:

Nothing I like everything about it

2026-03-21 via Nuitee
A
Aldy solo_traveller id
10
2026-03-21 via Nuitee
G
GoPlaces06127705200 Family
10
All good very good
Pros:

Food are all delicious, and we met the server name Khadafi who is really gave the best services during our breakfasting time!

2026-03-18 via Tripadvisor
2
225fernands Family
10
Iftar Ramadhan at Spectrum Fairmont
Pros:

Food is super delicious, beef, lamb, fish, perfect, Service by Mas Jalal was excellent

2026-03-15 via Tripadvisor
R
Rachel family_with_children id
10
Pros:

Bed and the amenities all good

Cons:

Nope

2026-03-15 via Nuitee