One Cuernavaca

Hotels
•
Grupo Posadas - One Hotels
8.5 (444 reviews)
Carretera México Acapulco KM 88.6 , Cuernavaca , mx
+52 777 100 9700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent service
Good amenities
Comfortable stay
Cons:
Cleanliness issues
Room size limitations
Noise from the street

Categories

Cleanliness
7.75
Some cleanliness issues were noted, specifically with the room floor not being clean.
Service
9.25
The service was consistently praised as attentive and helpful.
Location
8.25
Location is good but there were complaints regarding access and proximity to desired areas.
Room Quality
7.75
Room quality mentioned as not always comfortable for three people; small rooms were noted.
Amenities
9.25
Amenities like 24-hour coffee and breakfast received positive remarks.
Value for Money
8.75
General comments indicate a good value for comfortable stay.
Food and Beverage
8.25
Food options received mixed reviews; some enjoyed breakfast while others found it limited.
Overall Experience
8.75
Overall experience was good with several positive aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:03

Property Description

Luxurious Accommodation

Experience modern and stylish rooms at One Cuernavaca Acapulco with city views, flat-screen TV, and complimentary toiletries. The white linens and contemporary decor create a chic ambiance for a comfortable stay.

Convenient Amenities

Enjoy a relaxing stay with an outdoor pool, on-site restaurant, and free WiFi. Start your day right with a complimentary breakfast buffet and take advantage of free parking. The 24-hour reception and business center cater to all your needs for a seamless stay.

Ideal Location

Located just 1.5 km from Museo de Ciencias de Morelos, One Cuernavaca offers easy access to nearby attractions like Playa Mojito Tequesquitengo. With Mexico City International Airport only an hour away, your travel convenience is guaranteed.

Book your stay at One Cuernavaca for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 444 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.25
Room Quality: 7.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 8.75
E
Efraín • solo_traveller • mx
8
2026-08-02 • via Nuitee
L
Lucero • extended_group • mx
10
Pros:

Muy limpias las instalaciones, excelente desayuno.

Cons:

Todo bien j

2026-07-24 • via Nuitee
R
Ricardo Saul • solo_traveller • mx
8
Fue buena porque es un viaje de trabajo , pero para vacionar no creo que sea una opción
Pros:

Me gusto que incluye el desayuno , pero no estaba tan bueno

Cons:

No me gusto el colchon y que solo te ponen 2 almohadas medio feas. Tampoco me cambiaron la botellita de agua de cortesía

2026-07-23 • via Nuitee
F
Fernandez • solo_traveller • es
5
Pros:

Queda bastante cerca del centro en coche. El desayuno básico pero bien. Aunque no tiene restaurante, hay uno en el hotel vecino con el que comparte acceso.

Cons:

La ubicación no me resultó: está en medio de una circunvalar o via rápida, no se puede salir del hotel si no es en coche, no es posible salir a dar un paseo. Tampoco me gustaron las almohadas, muy incómodas, muy bajas y deslavazadas por dentro. La limpieza de la habitación bien pero la ropa de cama y toallas no estaban muy pulcras: tenían manchas, por lo que aunque estuvieran limpias (que eso espero) dan siempre sensación de sucias. No tiene restaurante.

2026-07-20 • via Nuitee
C
Claudia Marcela • couple • mx
9
Muy práctico,
Pros:

.

Cons:

.

2026-07-20 • via Nuitee
E
ESMERALDA • extended_group • mx
10
buen hotel y buen servicio
Pros:

Buen hotel y buen precio y servicio

Cons:

todo bien muchas gracias

2026-07-20 • via Nuitee
G
Gerardo • solo_traveller • mx
5
2026-07-14 • via Nuitee
M
Mauricio • solo_traveller • mx
9
2026-07-11 • via Nuitee
M
Melanie • couple • mx
10
2026-07-11 • via Nuitee
D
De Leon • solo_traveller • mx
8
Pros:

Que tengan cargador para autos eléctricos!!!!

Cons:

Llegué tipo 1:30pm porque iba a una comida y la persona de recepción no me dio la habitación hasta la 3 en punto aún cuando se notaba que si tendrían habitaciones libres...... Y obvio llegué tarde a mi comida, lo demás super bien, gracias

2026-07-09 • via Nuitee
B
bernardo • couple • mx
9
2026-07-04 • via Nuitee
E
Edwin • solo_traveller • mx
9
2026-07-03 • via Nuitee
M
Ma guadalupe • couple • mx
9
100% recomendable
Pros:

Ubicacion

2026-06-30 • via Nuitee
J
Jose Luis • solo_traveller • mx
9
2026-06-16 • via Nuitee
J
Jaqueline • solo_traveller • mx
9
2026-06-15 • via Nuitee
A
Alfredo • family_with_children • us
10
2026-06-08 • via Nuitee
T
Torres • solo_traveller • mx
9
Pros:

Clean & closed to downtown

2026-06-04 • via Nuitee
K
Kevin • solo_traveller • mx
10
2026-06-01 • via Nuitee
E
Ely Hdz • solo_traveller • mx
7
Básico para poca estancia
Pros:

La atención del personal es buena.

Cons:

Nadie está al pendiente de la alberca y nos tocó mucha gente tomando y ya en estado imprudente, estando niños presentes y con botellas de vidrio cerca de la alberca.

2026-05-25 • via Nuitee
S
Susana • solo_traveller • mx
9
Se logro
Pros:

Que esra cerca de donde tenia que trabajar

Cons:

Que no tengan gym

2026-05-23 • via Nuitee