Smart Suites, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.4 (183 reviews)
1700 Shelburne Rd, South Burlington, Vermont, 05403 , South Burlington , US
1-802-8609900

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Continental breakfast
Picnic area
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Rooms need updates
Air freshener smell
Basic breakfast options

Categories

Cleanliness
7.8
Several reviews indicated cleanliness was an issue with smells and air fresheners.
Service
9.3
Multiple reviews praised the staff's friendliness and helpfulness.
Location
8.8
Guests noted the convenient location near restaurants and attractions.
Room Quality
7.8
Some guests highlighted that the rooms were clean but needed updates.
Amenities
8.7
Amenities were generally appreciated, especially the breakfast options.
Value for Money
8.3
Guests felt the hotel was worth the price despite some issues.
Food and Beverage
7.8
Breakfast received mixed reviews; concerns about quality were noted.
Overall Experience
8.7
Overall, guests enjoyed their stay and would return, but with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:16

Property Description

Experience the perfect blend of comfort and convenience at Smart Suites, Ascend Hotel Collection, your ideal getaway in South Burlington.

Recreation & Relaxation
Stay active in our 24-hour fitness center or unwind on our scenic terrace, providing breathtaking views and a peaceful ambiance.

Delicious Dining
Start your day right with our complimentary continental breakfast, served daily, or grab a quick bite at our snack bar/deli, ensuring you're fueled up for your adventures.

Business Ready
Planning an event? With 646 square feet of versatile conference space and a dedicated 24-hour business center, we have everything you need for a successful meeting.

Don’t miss out on an unforgettable stay – book your escape at Smart Suites today!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTV

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 183 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.8
Room Quality: 7.8
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 8.7
R
Richard • couple • us
6
Would not return
Pros:

Good location

Cons:

Security not good
No housekeeping provided
Breakfast food mediocre
Parking taken by non handicapped
Not inforced when made aware

2026-05-22 • via Nuitee
M
Michael • couple • us
8
2026-05-10 • via Nuitee
R
Ricardo • couple • us
10
2026-04-30 • via Nuitee
K
KRISTIE • couple • us
10
Pros:

Everything was great and accessible, jacuzzi suite was phenomenal, kitchenette was great

2026-04-20 • via Nuitee
E
Emilie • family_with_children • ca
7
2026-04-06 • via Nuitee
J
Julia • family_with_children • us
10
Pros:

Very nice place

2026-03-02 • via Nuitee
H
Heather • family_with_children • us
10
Pros:

I love this hotel favorite place to stay in burlington

Cons:

Everything staff is amazing

2026-02-24 • via Nuitee
M
melvik • family_with_children • us
9
Comfy and nice
Pros:

Friendly staff, clean and comfortable bed, hot shower and tub

Cons:

None

2026-02-22 • via Nuitee
N
Nancy • extended_group • us
7
The staff was extremely helpful and friendly.
Pros:

Location was great. Unfortunately I overslept and didn't have any breakfast

Cons:

When we got there the windows were open. I have allergies so all that outdoor air. It took a while for the air conditioning to filter it out making my breathing uncomfortable.

2026-01-19 • via Nuitee
M
MICHAEL • solo_traveller • us
8
2026-01-19 • via Nuitee
C
Christopher • family_with_children • ca
8
2026-01-19 • via Nuitee
N
Natale • solo_traveller • ca
6
It was very pleasant
Pros:

Didn't have a chance to eat breakfast Didn't wake up early enough.. location is great, staff are very friendly

2026-01-19 • via Nuitee
A
Abigail • couple • us
10
2026-01-18 • via Nuitee
K
Karen • extended_group • us
1
I would not stay there again.
Pros:

the room was ok.

Cons:

the hall carpet was gross. The person next door on the first night kept me up with his noise and I got a minimal refund BUT they were aware of his behavior and did not ask in advance for him to be considerate or quiet. No one cleaned the room. It was a welfare hotel and when I asked the hotel while booking it they lied.

2026-01-15 • via Nuitee
M
Michael • solo_traveller • us
8
2026-01-13 • via Nuitee
V
VIACHESLAV • couple • us
5
2026-01-05 • via Nuitee
S
Smith • solo_traveller • us
6
Decent room, comfy bed, decent breakfast at a reasonable price and in a good location.
Pros:

I was grateful that there was a room available at a reasonable price for the time I was in Burlington and the breakfast was better than I expected, honestly.

Cons:

Just fixing the little things, like the busted closet door handle and the torn shelf paper in the bathroom, etc.. would really spruce things up, you know?

2025-11-16 • via Nuitee
R
Ruth • solo_traveller • us
8
2025-11-16 • via Nuitee
B
burr • couple • ca
5
hotel quite dated needs serious renovations as far as couches and curtains and carpets
Pros:

staff was friendly excellent rapport with guests Bed was comfortable thats it.

Cons:

Torn and shredded curtains in bedroom, pull out couch needs to be replaced I had to sleep on it it was very uncomfortable springs popping up all over it. Didnt sleep all night due to this situation. even closed up as a couch extremely uncomfortable and sagging in the middle. Must of been one of the original couches in this much older hotel. Carpets should be replaced quite worn out

2025-11-05 • via Nuitee
T
Tiffany • couple • us
6
2025-10-31 • via Nuitee