Hilton Garden Inn Woodbridge

Hotels
•
Hilton Garden Inn
9.4 (397 reviews)
2500 Neabsco Common Place , Woodbridge , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and safe
Staff was friendly and accommodating
Convenient location
Cons:
Room cleanliness issues
Whirlpool not working
Breakfast cost high

Categories

Cleanliness
8.8
Clean and safe, but some complaints about room cleanliness and maintenance found.
Service
10
Staff was amazing, friendly, and accommodating, with several positive mentions.
Location
9.77
Convenient location with easy access to food and shopping.
Room Quality
8.81
King bed room small in comparison, with some issues like a small bathroom.
Amenities
8.76
Whirlpool not working and other amenities had some maintenance concerns.
Value for Money
9.29
Breakfast costs high, but overall good stay attributed to service.
Food and Beverage
9.75
Breakfast and dining experience positive, though breakfast costs noted.
Overall Experience
10
Overall enjoyable stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:16

Property Description

Luxurious Amenities

Hilton Garden Inn Woodbridge, located in Woodbridge, offers a range of luxurious amenities for guests to enjoy. From the inviting bar and restaurant to the relaxing indoor pool and hot tub, every aspect of comfort is considered.

Convenient Services

Guests can take advantage of convenient services such as room service, a 24-hour front desk, and luggage storage. Whether you need assistance or a quick bite to eat, the hotel ensures that your needs are met promptly and efficiently.

Ideal Location

Situated close to popular attractions like George Washington Masonic National Memorial and Alexandria's Christ Church, Hilton Garden Inn Woodbridge provides easy access to nearby points of interest. Additionally, being just 41 km from Ronald Reagan Washington National Airport, the hotel offers a convenient location for travelers.

Book your stay at Hilton Garden Inn Woodbridge now and experience luxury and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 397 reviews
Cleanliness: 8.8
Service: 10
Location: 9.77
Room Quality: 8.81
Amenities: 8.76
Value for Money: 9.29
Food and Beverage: 9.75
Overall Experience: 10
L
Leany • family_with_children • us
10
Great atmosphere super clean and welcoming !! Great staff!!
Pros:

The clean environment room and mostly how I was greeted and welcome by front desk person.

2026-10-31 • via Nuitee
T
tanisha • family_with_children • us
1
Pros:

I’m writing to inform you about my recent stay at The Hilton Garden Inn -Woodbridge. My family traveled to this area to attend my son who is an officer in the marines graduation in Quantico, VA.

Upon arrival (after 4pm) after driving 8 hours, I was advised that our room wasn’t clean and they had to find us another room.

When we went to the room, we were alarmed to find the door halfway opened. There was a man in there that didn’t announce himself. After I inquired who he was in our assigned room, he said that he was the maintenance man (apparently fixing something). He didn’t mention what he was doing but I was totally uninformed that someone else would be in there.

Cons:

Then my family and I were inconvenienced to find that the assigned room had one bed (King Suite). I’m unsure how 3 people were going to stay there. I called the clerk to alert her of my findings.

When I advised the clerk that I booked in advance for a room with 2 queen beds, the clerk insisted that I booked otherwise (King Suite).
I went down to the customer service/front desk to show the clerk on my booking.com app that I booked a room in advance for 2 queen beds that was handicapped assessable. They offered no further assistance in the matter after expressing that they had a full house and no other rooms were available.

I inquired about a roll away bed to try to remedy the situation myself, especially because there weren’t vacancies at other hotels in the area to accommodate our family of 3. We received the rollaway bed.

Later that night the shower didn’t work. A piece broke off for the hand held shower head and I lettering to push and turn it to work afterwards. It worked at first but then stopped. The regular shower head didn’t even either.

The front desk was notified and the manager came back to the property to assist my family. He tried to fix the shower head unsuccessfully. He offered to place my family in another room. At this time, my elderly mother with disabilities had already fallen asleep while waiting to be able to take a shower and she was already in pain from the trip.

My family was transferred to another room. This room unfortunately wasn’t handicap assessable and I also mentioned to the manager that I initially booked my reservation months in advance on booking.com.

He expressed after looking into my reservation that sometimes booking.com doesn’t offer correct information as far as the room availability is concerned. Honestly at this point I was ready to leave and drive from VA back to CT but I was sleepy traveling with my elderly mother with physical disabilities and my 20 month old toddler. I would have even slept in the car.

2026-10-28 • via Nuitee
M
Mary • family_with_children • us
7
Great hotel, amenities not so much.
Pros:

Conveniently to everything. Nicely maintained hotel. Customer service was very good.

Cons:

Did not like the extra charge for breakfast ($15) or charge for parking ($10). Breakfast was just okay. Not alot of options to choose from.

2026-10-26 • via Nuitee
J
Judy • couple • us
1
Not Good At All
Pros:

I couldn’t get any breakfast they said you had to pay I ask that question when I booked my reservation they said yes I paid 400.00 for my 2 days

Cons:

The people in groups get to eat free I brought it to management attention and told them I ask was the food included they said whoever did my reservation management said this how corporate does it at all of their locations Corporate needs to fix this Sad my husband is a diabetic we couldn’t get anything Poor Business

2026-10-18 • via Nuitee
K
Karr • solo_traveller • us
9
The staff are the stars!
Pros:

There wasn't a lot of noise to contend with... very peaceful. The staff were amazing! Everyone was super friendly and helpful. The room was very clean.

Cons:

The bed wasn't very comfortable and the sofa was very worn out...the cushions were sunken in and misshapen from wear. Also there was no exhaust fan in the bathroom.

2026-10-12 • via Nuitee
M
Monica • solo_traveller • us
10
2026-09-14 • via Nuitee
V
Venable • solo_traveller • us
10
2026-09-13 • via Nuitee
J
Joe • couple • us
3
Parking is not free! I felt ripped off. Same as I did for breakfast!
Pros:

The room looked nice. The lobby was in great condition and looked amazing

Cons:

They charge for parking? I would understand if it was in a major city and they did not own the parking around the hotel. But this is a typical hotel with their own parking lot. Also the refrigerator was very very loud and kept us awake all night. Then we got breakfast which was supposed to be included and they tried to charge us for breakfast. They said we were supposed to have a voucher? Most of the staff was very nice. But we did not like this hotel.

2026-09-08 • via Nuitee
J
Jackson • solo_traveller • us
10
Great stay
Pros:

Very nice, Clean and relaxing

Cons:

I have no complaints

2026-08-31 • via Nuitee
A
Amesha • family_with_children • us
5
2026-08-28 • via Nuitee
B
Brenda • couple • us
8
Good location, nice facility.
Pros:

Location and price, room was clean and in room coffee bar was stocked well, although only every other day.

Cons:

Paying an extra $10 per day for parking.

2026-08-21 • via Nuitee
V
VivSpa • Couples
8
Disappointed
Pros:

The only reason I’m giving this review 4 stars is for housekeeping. They’re still doing a stellar job. At least that hasn’t changed. This has been our go to hotel for the last couple of years on our way south to visit family which we do 3 or 4 times a year. We’ve loved staying here, and it felt like a home away from home. I previously wrote a review after our stay in March complaining about newly having to pay for parking. What hotel charges you to park in their lot unless it’s a major city where parking is scarce and at a premium!? It’s only $10 but it’s the principle. This time around started poorly with a whole mixup at the front desk reserving a room and checking in which was a long comedy of errors except not funny. Let’s just leave that that. Then in the morning we found out that they did away with the buffet and now it’s à la carte. I get $10 per person food credit as a gold member. That used to almost cover the cost of the breakfast buffet. Now for $14 we had the privilege of eating flavorless eggs, burnt bacon and cold home fries along with lukewarm coffee! So sad. I know the cost of food and everything has gone up, but at the very least make the à la carte taste like the price. Upon checking out, I figured I had better ask for a printout of my receipt before leaving, which I never do. Of course, there was an error. It was immediately corrected when I pointed it out, but it was the last straw. I’m sorry to say we will not be staying here again.

2026-08-08 • via Tripadvisor
F
Faith • solo_traveller • us
10
2026-07-22 • via Nuitee
S
Sylvenia • solo_traveller • us
3
Pros:

Bed and shower

Cons:

No complimentary breakfast, water in frig, hot in lobby and elevator

2026-07-20 • via Nuitee
A
ABDULAZIZ • couple • sa
9
2026-07-14 • via Nuitee
H
Hasan • extended_group • us
10
2026-07-04 • via Nuitee
W
William • family_with_children • us
8
2026-06-18 • via Nuitee
W
willier283 • Family
2
This really sucks!!!!
Pros:

This hotel is dated, need to be updated, showers weak water was not hot enough. T.V. need to be updated to smart t.v. No Netflix. No Ice cream in the lobby store. I am very displeased as a Hilton Honors member. I was looking forward to taking a hot shower ,relaxing with ice cream and watching Netflix but ended up disappointed. I have stayed in better hotels for the amount that I payed. This is primitive. I am so upset and the bad part is I have to stay here another night.

2026-05-31 • via Tripadvisor
J
Jacob • family_with_children • us
9
2026-05-30 • via Nuitee
A
Aliya • family_with_children • us
9
I would definitely stay again.
Pros:

Very clean. Staff is amazing

Cons:

The breakfast is very overpriced and doesn’t offer a great variety and is mediocre at best.

2026-05-28 • via Nuitee