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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Shuttle service (free)
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Wine/champagne
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Temporary art galleries
Review Highlights
Categories
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Property Description
Historic Charm and Modern Luxury
Located in the iconic Hill Building, the Durham 21c Museum Hotel seamlessly blends historic charm with modern luxury. Just minutes away from the Durham Performing Arts Center, this hotel offers a unique experience for art and culture enthusiasts.
Upscale Amenities
Indulge in upscale amenities such as contemporary furnishings, a Nespresso® coffee machine, and Malin + Goetz® toiletries in every room. Unwind at the on-site spa, stay active at the fitness centre with a sauna, or explore the rotating art exhibitions within the hotel.
Culinary Delights
Savor modern New American cuisine at The Counting House, known for its focus on local food traditions and seafood. Enjoy artisanal cocktails at the bar and lounge, adding a touch of sophistication to your dining experience.
Experience the perfect blend of history, art, and luxury at Durham 21c Museum Hotel. Book your stay now for an unforgettable getaway.
Guests under the age of 21 can only check in with a parent or official guardian.
Early check-in is offered based on availability. Contact the property for details.
Contact the property for details.
$2.00 sustainability fee to support our mission to positively impact the planet, including providing every guest with PATH reusable water bottles. Ask our team for the closest water refill station.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
you only get 18 dollars for a breakfast vouchers and it costs 21 to get bacon and eggs. I thought this was foolish, being that there aren't many options for a hearty breakfast under 18. also, it has to be charged to your room and they wont charge your card for room service.
not being able to pay online fo rmy breakfast and having it sent up to my room instead of being charged to my hotel room. it's kind of a gray area is you use affirm or klarna to book your stay, because what happens then?
It was different
Prices of the restaurant
Amazing art exhibit and location is excellent
It was unique; the location was exceptional.
Great location in the center of the city. Cool art in the lobby.
Valet parking is $35. I thought I would park in the street but a number of homeless people were begging within yards of the hotel.
The property was beautiful. The staff was excellent! They were extremely helpful and friendly.
in our room... small holes in the sheets, the glass table was so wobbly we could not use it, the coffee machine was very loud and there was mold in the glass shower along the floor. we were in room 311.
The room is very clean and has everything you need from a hotel room. Toiletries are top notch.
The main reason for the lower rating is that they had a maintenance team doing lock checks at 10pm. This meant that I was woken up by a knock on my door at 10pm, and heard a man outside my door saying "I just want you to know that I'm not trying to get in" followed by someone pressing a keycard against my door repeatedly and hearing the lock shift. When I called the front desk to make sure that this was actually a maintenance person, they called him immediately which I appreciate, but I heard him continue to knock on doors, including mine for a second time after the call. Could be a one off but just super weird and unsettling experience as a woman alone in a hotel room. I put a chair against the door and bolted every night after that.
right downtown, super friendly staff, really nice and big room, great gym (even has sauna and steam room). I appreciate the Elkay water filling station in lobby. And the art in the lobby is actually really cool and inspiring. Definitely will back.
Very unique.
The gentleman working in reception was not very friendly when we noticed we were booked for 2 rooms.
It was later resolved, but his cocky demeanor left us very disappointed.
We valet parked since we knew we did not need to drive anywhere since so many things are within walking distance of the hotel. Check in was quick and easy, the staff was friendly. The elevator came quickly. Our room was clean, the shower had plenty of hot water and a good shower head. The only comment we have is the noise level in our room as the walls seemed thin and we could hear everything the family with children next to us were saying. But they quieted down in the evening so it was fine. Also, they had some interesting art pieces in the lobby.
I loved Chef Melanie’s new summer menu, the “brekky” biscuit, the French toast, the shakshuka, and the yogurt bowl! I was impressed with the local fruit used in the breakfasts. Tassia explained how it really is farm to table in this restaurant and also arranged something special for me. Sarah was extra diligent on my first morning. Tommy was a knowledgable and entertaining server. He explained the art in the restaurant. Guess which one is made out of Lego-you will be surprised! Matthew at the front desk was gracious and welcoming and in my chat with Devon at the front door we discussed the new professional women’s softball game which I attended. My room was spacious, with a 180 degree view of downtown. Especially for the thunderstorm! The art in the museum gallery was stunning, heartbreaking and surprising. New takes on sustainability, labor history, and which artists we choose to elevate. My room smelled fresh and the lighting artfully divided the room into zones. Housekeeping was responsive. Great use of a renovated bank building.
Having a custom blend coffee is cool, but maybe add a darker roast option for visiting Seattle coffee nerds?
Location, coziness, the bar
Quartos confortáveis, funcionários bastante disponíveis
Do fato de ter um voucher com valor fixo para café da manhã
The location was good and convenient to restaurants and downtown. The room and facilities were very clean. Staff was friendly. The art gallery on site was a wonderful, unexpected feature that we really enjoyed visiting during our stay.
Breakfast was not included. There was no exhaust fan in the bathroom/shower.
I want to recognize that the hotel staff and valet service were exceptional. Every interaction I had with them was friendly, professional, and welcoming. They truly deserve recognition for the outstanding service they provided. The food was excellent.
Unfortunately, my breakfast experience was extremely disappointing. I waited nearly an hour for my food while multiple parties who arrived after me were seated, served, and finished eating before my order was even taken. I was also left waiting over 30 minutes for a glass of water that was offered when I was seated. The restaurant was not busy, so the lack of attention was inexcusable. It's unfortunate that such poor service overshadowed an otherwise excellent stay.
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