Hampton Inn Richland/South Jackson

Hotels
•
Hampton Inn
9.2 (447 reviews)
891 U.S. 49 South , Richland , US
+1 509-943-4400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality
Noisy rooms

Categories

Cleanliness
7.96
Multiple mentions of cleanliness issues such as hair in the shower and dirty fridge.
Service
9.93
Overall friendly and helpful staff, although some experiences noted lack of warmth.
Location
10
Frequent positive comments on the location being convenient and accessible.
Room Quality
8.97
Rooms were described as comfortable but issues with noisy neighbors and mattress quality were noted.
Amenities
8.92
Amenities like breakfast and pool received mixed reviews but were generally appreciated.
Value for Money
9.95
Good value noted in context of location and general quality.
Food and Beverage
7.91
Consistent complaints about breakfast quality and cleanliness.
Overall Experience
9.96
Overall positive experiences reported despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:20

Property Description

Luxurious Outdoor Pool and Restaurant
Indulge in a relaxing stay at Hampton Inn Richland/South Jackson with our enticing outdoor pool and on-site restaurant. Enjoy a refreshing swim or savor delicious meals without leaving the property.

Convenient Amenities
Experience convenience at its best with amenities like free WiFi, a refrigerator in every room, a fully-equipped fitness centre, and luggage storage. Your comfort is our top priority.

Complimentary Services
Benefit from our complimentary services including free parking, making your stay hassle-free. Explore Richland with ease knowing your vehicle is secure.

Book now for an unforgettable stay at Hampton Inn Richland/South Jackson and make the most of our exceptional offerings.

Important information:

Please note: only service dogs are allowed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 447 reviews
Cleanliness: 7.96
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 8.92
Value for Money: 9.95
Food and Beverage: 7.91
Overall Experience: 9.96
B
Betty • family_with_children • us
8
2026-09-17 • via Nuitee
R
Richard Malvarose • solo_traveller • us
9
The way a hotel should be run
Pros:

Very nice hotel especially for the money! This was one of the more inexpensive hotels we stayed at on our cross country from CA to FL and it checked all the boxes. Clean, quiet, well appointed and good attention to all the details. We stayed in places costing 3 times as much and weren't as impressed. Keep up the great work.

Cons:

Everything was great

2026-09-16 • via Nuitee
A
Amy • couple • us
7
We would stay again if we had to, but there are so many more options I’d rather find one with a good night sleep in mind
Pros:

Good location, good value- spacious handicap room

Cons:

Uncomfortable mattress and pillows

2026-09-16 • via Nuitee
H
Hagan • solo_traveller • us
10
2026-09-09 • via Nuitee
B
Brian • couple • us
8
2026-09-04 • via Nuitee
J
Joe • solo_traveller • us
10
Excellent Hotel
Pros:

Front desk lady was extremely friendly & professional (even with our late arrival). Our room was spacious & clean.

Cons:

Parking! Apparently word is out about this hotel, as just about every available parking spot was taken. Hotel may want to consider setting up parking for trucks/cars with trailers (which took up a lot of available space). Parking lot was well lit, so we were able to find a parking spot.

2026-08-25 • via Nuitee
B
Burin • couple • vg
8
2026-08-24 • via Nuitee
S
Sarah • couple • us
7
2026-08-20 • via Nuitee
K
Kristi • couple • us
10
I would stay here again.
Pros:

Location

Cons:

The bed was too firm and the room was rather dark.

2026-08-20 • via Nuitee
R
Robert • couple • us
8
Simply put - for the value I would stay there again.
Pros:

The breakfast was generous and filling. The eating area was kept clean- which was difficult for the staff due to ignorant guests, who were sloppy and uncaring.

Cons:

Couldn’t help but notice the wallpaper in the hallway could use some attention. The glue had dried out and the paper was loose.

2026-08-18 • via Nuitee
B
Bruce • solo_traveller • us
10
2026-08-04 • via Nuitee
D
Donna • solo_traveller • us
8
Pros:

Easily accessible to our drive home…decent restaurant next door. Nice breakfast to start the day

Cons:

The young lady at the desk when we checked in could use a little customer service skills class.

2026-08-04 • via Nuitee
K
Karsten • family_with_children • us
5
Could be much better.
Pros:

The best feature was the price, and that's modest at best. The breakfast was average as well.

Cons:

The water was incredibly slimy. Like, noticeably so. There was some peeling/delamination of panels in the hallway that appeared to be from water damage. The room appeared clean at first, however upon inspection a previous tenant's shirt was found under a table on a roll out chair. No other obvious dirt was found. The minifridge was not cold and perishables had to be left in the cooler we traveled with with fresh ice applied.

2026-08-03 • via Nuitee
D
Derrel • couple • us
9
2026-07-24 • via Nuitee
J
Joyce • extended_group • us
10
2026-07-21 • via Nuitee
P
Peter • solo_traveller • us
7
Pros:

Location

Cons:

The air had a smell to it

2026-07-17 • via Nuitee
K
Krystle • family_with_children • us
8
Very nice hotel. Has great breakfast options.
2026-07-16 • via Nuitee
J
Judy • extended_group • us
10
Pros:

The room was very comfortable and clean.

2026-07-12 • via Nuitee
D
Debi • couple • us
8
Great property to stay!
Pros:

Clean and up to date in appearance.Good breakfast!

Cons:

It was very nice!

2026-07-06 • via Nuitee
D
Dana • family_with_children • us
7
2026-07-06 • via Nuitee