Boro Hotel

Hotels
8.8 (1240 reviews)
38-28 27th Street , Queens , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great views
Comfortable beds
Friendly staff
Good value for New York
Cons:
Limited coffee availability in the mornings
Basic hotel features

Categories

Cleanliness
8.81
Rooms were cleaned daily and maintained well.
Service
8.98
Staff was very helpful and friendly.
Location
9.12
Great location with beautiful views of Manhattan.
Room Quality
8.57
Rooms are spacious and well-designed, with good amenities.
Amenities
8.5
Basic amenities available; some aspects could be improved.
Value for Money
8.66
Good value for New York standards despite expensive food.
Food and Beverage
8.91
Recommended food with great cocktails.
Overall Experience
8.88
Overall enjoyable experience; highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:33

Property Description

Private Lobby Terrace
Enjoy a unique stay at Boro Hotel in Long Island City with a private lobby terrace for relaxation and stunning views of the city skyline.

Modern Guest Rooms with Views
Indulge in the breathtaking views of Long Island City or the Manhattan skyline from our modern guest rooms featuring large windows, hardwood floors, and custom furnishings.

Convenient Amenities
Experience comfort with air-conditioned rooms, brightly-lit bathrooms with bathrobes and hairdryers, and convenient services like a 24-hour front desk and luggage storage.

Book your stay at Boro Hotel now and immerse yourself in the vibrant city life of Long Island City, just minutes away from Manhattan.

Important information:

Please note, guests must be at least 21 years or older to check in.

Please note, the service fee includes the following: - Unlimited calls within the US - Lobby coffee hour from 6:00 - 7:00 - Wine Hour from 17:00 - 18:00 - In-room bottled water - Seasonal rooftop access - Access to 24-hour fitness center - Luggage storage - Shipped package handling and storage (restrictions apply)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 78.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric, regular
  • Entrance Door Width: 140
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 1240 reviews
Cleanliness: 8.81
Service: 8.98
Location: 9.12
Room Quality: 8.57
Amenities: 8.5
Value for Money: 8.66
Food and Beverage: 8.91
Overall Experience: 8.88
N
Nah solo_traveller us
5
Pros:

The view

Cons:

The tv had issues

2026-07-25 via Nuitee
R
Rakan couple sa
10
2026-07-25 via Nuitee
S
Sam couple us
10
2026-07-25 via Nuitee
A
Andreas couple us
8
2026-07-24 via Nuitee
A
Ansari couple us
10
2026-07-24 via Nuitee
B
Brown solo_traveller us
4
Pros:

The view

Cons:

A room was small. I was very disappointed at the pictures are not the same as the room

2026-07-23 via Nuitee
D
Diana couple us
7
Pros:

The room was spacious, and everything was clean and well maintained. The staff was extremely helpful and friendly. The service at the restaurant was great and the servers were attentive.

Cons:

The rooms had limited lighting. There were also no drawers to put away clothes and organize. There was no one to help with luggage handling in the lobby, and there was only one person at check in time to help people check in.

2026-07-21 via Nuitee
V
Vladimir couple us
4
Pros:

Nothing

Cons:

Looks like an owner had 1st business. No fridge , first room had a smell marijuana. At next day a got new room. No fridge , no iron at the room, I had a request to get an iron, after 40 min I got it by myself. Hotel don’t have a parking , nearby parking charge me 35$ per night for suv. Stuff was very friendly and good . But building was build like for save a money, pictures is a fake. Only 1 light ball for the room. Most of worst hotels where i stayed (100$ feels was better) I spent 1100$ for 3 nights. This hotel not for this price. Area is very bad. A lot of rats at the street. This area is a getto

2026-07-19 via Nuitee
D
diana dolores extended_group ch
8
cooles hotel im industrial style an ruhiger lage
Pros:

geniale aussicht auf die skyline

Cons:

zimmer wird nicht täglich gereinigt. die schöne rooftop bar war während unseres aufenthalts für hotelgäste nicht zu besuchen, da jeden abend geschlossene gesellschaft war.

2026-07-19 via Nuitee
J
Jan couple cz
6
It was ok, but will likely not choose it next time.
Pros:

Fairly good hotel with nice city view if you have room to the right direction to the water. As a surprise, nobody told us about cleaning upon request. When we requested nobody clean it anyway. Upon escalation, they have clean the room in the evening.

Cons:

Cleaning the room upon request only. Nobody told us at check in. It was a real surprise for the hotel that is not seen as budget hotel.

2026-07-17 via Nuitee
L
lumoreno couple co
9
Pros:

La vista y lo grande que eran las habitaciones

Cons:

No habían buenos parqueos

2026-07-16 via Nuitee
A
Asia extended_group us
10
2026-07-16 via Nuitee
S
Shanice couple us
9
2026-07-14 via Nuitee
D
Demetris couple us
10
2026-07-14 via Nuitee
N
Nicole couple us
7
2026-07-13 via Nuitee
S
stephen solo_traveller us
8
2026-07-12 via Nuitee
D
Diane couple us
9
2026-07-10 via Nuitee
U
U7214LHjamieh Family
8
Nice stay
Pros:

Hotel is great. Rooms were clean and nice. Great views. The location was not great -- pretty dirty area and not a lot to do or nice restaurants, but subway was close. Beebe's Restaurant staff were AMAZING. We had a really nice time here.

2026-07-07 via Tripadvisor
A
Andrew solo_traveller au
9
Pros:

Easy. Comfy. No problems!

Cons:

Nothing

2026-07-06 via Nuitee
A
Argyris solo_traveller gr
10
2026-07-05 via Nuitee