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Facilities
Property facilities
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Fitness facilities
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Parking
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Board games/puzzles
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid-friendly buffet
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Public Bath
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Outdoor furniture
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Wine/champagne
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation and Exclusive Services
The Level at Melia White House, a historic Grade II listed property in central London, offers a unique and high-end experience. Each stylish room is equipped with modern amenities and a personalized touch, ensuring a comfortable stay.
Premium Benefits and Personalized Experiences
Guests can indulge in spa treatments in-room, personal trainer sessions, and exclusive Lounge access with complimentary breakfast and evening tapas. The hotel caters to the needs of every guest, providing a luxurious and tailored experience.
Dining Excellence and Prime Location
The on-site bar and restaurant offer a Mediterranean-influenced menu for all-day dining, complemented by a variety of beverages. Situated near Regent's Park and London Zoo, the hotel is conveniently located for both leisure and business travelers.
Experience luxury and personalized service at The Level at Melia White House - book your stay now for an unforgettable London getaway.
Please note that the card used to make the booking has to be present upon arrival.
All day dining is served from midday to 22:30 every day.
All cots are subject to availability.
When booking 9 rooms or more, different policies and additional supplements may apply
Breakfast: Monday to Friday, 7:00 a.m. to 10:30 a.m.; Saturdays and Sundays, from 07:00 to 11:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Breakfast and the Level lounge
Didn’t like that rooms on the Level have connecting doors and you can hear noise from next door room.
The Level experiencewas fantastic: the variety of food, the excellent service
the breakfast room was sometimes too small to accomodate all the people who wanted breakfast in a comfortable environment
ther was no shoehorn in our rooms to facilitate putting on my shoes ...
Schön modernisiertes Hotel. Sehr freundliches Personal. Ausgezeichnetes Frühstück mit toller Auswahl. Freier Zugang zur Level Lounge am Nachmittag.
Das Hotel ist stilvoll eingerichtet die Zimmer sind schön und die Betten sehr bequem , die Bar ist gemütlich und die Drinks sehr lecker. Das beste am Hotel ist das Personal sehr freundlich zuvorkommend und immer sofort hilfsbereit, selten so ein freundliches Personal gesehen TOP . Das Frühstück ist sehr gut. Wir werden wieder kommen und empfehlen es auf jeden Fall weiter
Lokalizacja
Poko dosc zużyty i pachjialo kanalizacja. Pomimo rozmowy z recepcja nic nie udalo sie znienic. Zapach zostal przez caly pobyt
No . Y no vayan a los apartamentos por qué son un verdadero desastre
I really appreciated the tapas hour at The Level (a more expensive part of the hotel). The location of the hotel was ideal for me, and this is a lovely part of London to stay. The breakfast was superb - lots of choice, and a very fancy coffee machine.
There was some confusion about a change to the booking and payment which was, in the end, resolved but shouldn't have happened. The room's furnishings (for such an expensive hotel) were a bit shabby: iron burns on the sofa, water stains on the side table. One of our party had trouble with wifi - not necessarily the hotel's fault (although it hadn't happened before for us either.)
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The Level at Meliá White House
4.5(459)
5-star hotel

950+
Overview
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level lounge19
executive lounge2
kind staff28
modern room4
+6
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Carla Fraser
Local Guide·46 reviews·29 photos
6 minutes ago
New
I sent my parents to this hotel to celebrate their anniversary, and they came back absolutely glowing after their stay! …More

Gareth Tancred
Local Guide·23 reviews·40 photos
3 months ago
Holiday | Family
An absolutely outstanding stay at The Level at Meliá White House.
We returned recently while attending a nearby hospital for surgery and, …More
❤️1

The Level at Meliá White House (owner)
3 months ago
Dear Sir,
Thank you so much for your positive feedback following your stay at The Level at Meliá White House.
We are delighted to hear our team’s warm welcome and seamless check-in made your return visit stress-free during such an important time.
It’s wonderful your suite provided a peaceful retreat and that The Level Lounge’s tapas hour and curated offerings added enjoyment to your evenings.
Your kind words about our breakfast quality, accessible facilities, and central location near Regent’s Park mean a great deal to us.
We look forward to seeing you again in the future.
Best regards,
Lara D.
Meliá White House Team

Serra Soysal
7 reviews·11 photos
5 months ago
Holiday
Wonderful lively atmosphere in the lobby areas; airy and bright rooms. Very clean. We had a great stay especially Magdalena at the breakfast lounge at Level was an excellent hostess. Check in and check out were very smooth and friendly …More

The Level at Meliá White House (owner)
5 months ago
Dear Ms. Soysal,
Thank you so much for your positive feedback following your stay at The Level at Meliá White House.
This place is incredible! The location is great, the staff are excellent and the food and drink choices are top-tier. Plus, the lounge is amazing the perfect spot to chill out!
N/A
The two people who truly helped out were Silvia Munoz (Level Manager) and Selly Sayre (Level Outlet Manager) of The Level. They tried their very best to compensate for the gross shortcomings of The Level at Melia White House. They tried to address all shortcomings.
Las dos personas que realmente ayudaron fueron Silvia Muñoz (Level Manager) y Selly Sayre (Level Outlet Manager) de The Level. Hicieron todo lo posible por compensar las graves deficiencias de The Level en el Meliá White House e intentaron solucionar todas las carencias.
Para conseguir algo de papel higiénico, tuve que llamar tres veces y esperar cuatro horas. Además, el enchufe situado junto a la cama se desprendió, dejando los cables expuestos; esto se arregló a las 11 de la noche. A la mañana siguiente, al despertar, vimos que se había vuelto a caer, dejando nuevamente todos los cables a la vista y muy cerca de nosotros. Cuando uno está de vacaciones, no debería perder el tiempo cambiando de habitación ni quejándose de la ropa de cama, el polvo, la falta de agua o de papel higiénico, entre otras cosas, ni verse expuesto a situaciones peligrosas. Habríamos esperado un reembolso parcial por las graves molestias y la pérdida de tiempo.
We stayed at THE LEVEL of the Melia White House. We contacted THE LEVEL some days before we had to arrive to book a taxi from the airport. We contacted them through booking.com, then facebook messenger and also email but no-one replied. They replied two days after we arrived in London, after I complained. Then we were given a very dusty Room with Soiled Bed Linen. This room was then changed. However, the shower of the new room did not work well. The air conditioning was also not working well, possibly because it appeared not clean. Each afternoon I had to go around the corridors to find a maid to get some bottled water (which should have been placed in the morning). Even to get some toilet paper, I had to phone 3 times and wait for 4 hours. Also, the electrical socket adjacent the bed fell with the wires exposed. This was fixed at 11pm. The following morning we woke and found that it fell again, which exposed all wires again in our face. If you go on a holiday, you should not waste time changing rooms, complaining about bed linen, the dust, lack of water, lack of toilet paper, etc or be exposed to dangerous situations. We would have expected a partial refund for the gross inconvenience and wastage of time.
Nos alojamos en la sección THE LEVEL del hotel Meliá White House. Contactamos con THE LEVEL unos días antes de nuestra llegada para reservar un taxi desde el aeropuerto —utilizando Booking.com, Facebook Messenger y el correo electrónico—, pero no recibimos respuesta. Solo nos contestaron dos días después de haber llegado a Londres, y únicamente tras haber presentado una reclamación. Posteriormente, nos asignaron una habitación con mucho polvo y ropa de cama sucia. Aunque nos cambiaron a otra habitación, la ducha de la nueva no funcionaba correctamente. El aire acondicionado también fallaba, posiblemente porque parecía estar sucio. Cada tarde tenía que recorrer los pasillos buscando a alguien del servicio de limpieza para conseguir agua embotellada.
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