Quest Frankston

Hotels
•
Quest Apartment Hotels
8.2 (1484 reviews)
377 Nepean Highway , Frankston , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Spacious apartments
Friendly staff
Good location
Cons:
Cleanliness issues
Inconsistent amenities
Lack of elevators

Categories

Cleanliness
7.16
Despite some clean aspects, overall issues with cleanliness were highlighted in multiple reviews.
Service
9.13
Most reviews mentioned friendly and helpful staff.
Location
8.67
Location was generally appreciated but some reviews found it misleading.
Room Quality
7.62
Rooms were spacious, but issues with maintenance and outdated appliances were prominent.
Amenities
8.15
Consistent amenities, although some were outdated and required repair.
Value for Money
7.11
Given the price point and mixed experiences, value felt lacking for some guests.
Food and Beverage
8.66
Not specifically mentioned, thus assumed to meet standard quality for this hotel tier.
Overall Experience
9.13
Mixed reviews indicate some guests had satisfactory experiences despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:55

Property Description

Spacious Apartments with Cooking Facilities and Cable TV
Quest Frankston on the Mornington Peninsula offers comfortable air-conditioned apartments with convenient cooking facilities and a variety of cable channels on the TV. Each apartment is designed to provide a relaxing and enjoyable stay for our guests.

Outdoor Pool and BBQ Area
Enjoy the outdoor swimming pool and barbecue area during your stay at Quest Frankston. Whether you want to take a refreshing dip or have a fun barbecue with friends and family, our facilities are here to enhance your experience.

Convenient Location and Free Wi-Fi
Just a short walk from restaurants, shopping, and the beach, Quest Apartments Frankston offers a prime location for exploring the area. Stay connected with complimentary Wi-Fi throughout the property, making it easy to plan your adventures or stay in touch with loved ones.

Book your stay at Quest Frankston now and experience the perfect blend of comfort, convenience, and leisure during your visit to the Mornington Peninsula.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that if the credit card does not match the name of the guest, you are required to complete a third-party credit card authority form within 24 hours. For more information contact Quest Frankston using the details on the booking confirmation.

Please note housekeeping service is not included on Sundays or Public Holidays. On these days, reception staff are available to provide any additional amenities you may require.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 5 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 1 year old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1484 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.11
Food and Beverage: 8.66
Overall Experience: 9.13
P
Per • couple • au
10
Happy to stay once again
Pros:

Great location with free parking

Cons:

No lift to 3rd floor

2026-07-22 • via Nuitee
M
Mohammad • solo_traveller • au
1
Pros:

Location was good
Free Parking

Cons:

Outdated
No shower only bath, not comfortable
Shower head not flexible and water pressure was really bad
Sell of the apartment was bad
Ants everywhere, even inside kitchen cabinets going around the plates
No air-conditioning in the bedroom, only one unit in the living area,

2026-07-21 • via Nuitee
S
Susan • family_with_children • au
8
Pros:

Excellent accommodation with very comfortable bed.

Cons:

Lounge room furniture not particularly comfortable.

2026-07-18 • via Nuitee
K
Kirstee • couple • au
9
Great staff, excellent location, everything we needed in the room.
Pros:

Adele at reception was lovely and helpful. Cleaning crew were also polite and helpful. Room was exactly what we needed.

Cons:

Not sure about the 2 single sheets cross ways on the bed:)

2026-07-17 • via Nuitee
K
katrina • couple • ca
9
2026-07-16 • via Nuitee
D
Darren • extended_group • au
7
2026-07-13 • via Nuitee
S
Shonali • solo_traveller • fj
10
Pros:

Everything

Cons:

Ntg

2026-07-13 • via Nuitee
R
Rosa • solo_traveller • au
8
Pros:

Professional & friendly staff
Clean & comfortable rooms
Vicinity to the restaurants & shops.

Cons:

Bad signage outside. Very difficult to find at night as there is no sign at all to say 'Quest'

2026-07-13 • via Nuitee
I
Iain • couple • au
9
2026-07-13 • via Nuitee
I
Iain • couple • au
9
2026-07-13 • via Nuitee
S
Skyler • solo_traveller • au
10
Pros:

staff, room, clean, easy to get to.

Cons:

Walking up the stairs to my room with all my luggage.

2026-07-12 • via Nuitee
C
craigbB2936FA • NONE
6
Okay but!
Pros:

Well positioned, reasonably well equipped and quite spacious, but could be improved in some areas. The shower is over the bath, which should be a big no no, andbthe couch was quite sunken. The biggest issue that we had was the lack of sound proofing between adjoining units. All noises, conversation and otherwise, in adjoing unit could be heard quite clearly.

2026-07-11 • via Tripadvisor
M
michael • couple • au
10
Pros:

Handy position to Frankston and surrounds

Cons:

Nothing

2026-07-11 • via Nuitee
C
Craig • couple • au
5
Pros:

Good location, bed was comfortable, unit was roomy, staff were friendly

Cons:

Lounge suite not very comfortable. Shower was over the bath, which may have been a great idea 30 years ago, but is not in line with modern safety and convenience expectations. Biggest problem was the lack of sound proofing between units, could clearly hear conversations from adjoining unit.

2026-07-10 • via Nuitee
T
Tiglar • solo_traveller • au
7
2026-06-30 • via Nuitee
D
Donna • couple • au
7
2026-06-30 • via Nuitee
N
Nur Atiqah • solo_traveller • au
8
2026-06-29 • via Nuitee
K
Kallum • solo_traveller • au
2
2026-06-29 • via Nuitee
B
Briany • solo_traveller • au
7
See you again soon!
Pros:

Awesome location and wonderful staff!

Cons:

Rooms could be updated and given a deep clean. All in all though, a great little spot!

2026-06-27 • via Nuitee
G
Georgie • solo_traveller • au
9
Pros:

How close it was to the shops and main street. Staff were friendly and helpful.

Cons:

Everything was great.

2026-06-26 • via Nuitee