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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Ironing service
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Non-smoking throughout
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Concierge service
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Allergy-free room
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Unique Boutique Experience
Florence House, Portsmouth's original boutique hotel, offers individually designed rooms with stylish furnishings and vegan friendly toiletries. Enjoy free WiFi, on and off-road parking, and dining at The Florence Arms Gastro Pub & Restaurant and The Garden.
Historic Charm
Housed in a beautifully restored Edwardian house, Florence House Hotel retains many original features, providing a charming and elegant atmosphere for guests to relax and unwind.
Convenient Location
Located minutes from Southsea seafront and Portsmouth city center, explore nearby attractions such as the Mary Rose, HMS Victory, and Gunwharf Quays Shopping Centre. Book your stay at Florence House Hotel for a delightful blend of history and modern comfort.
The property offers either free street parking or paid premium private parking (limited) - please pre book with the property after reservation.
When booking 3 rooms or more, different policies and additional supplements will apply.
Please note that all rooms are individually decorated. If you wish to request a particular style of room, please contact the property after booking.
Flexible cancelation terms are not applicable to any bookings of 3 or more rooms.
There is an extra fee of GBP 15 per dog, paid in advance. Please inform the property before arrival if you wish to travel with pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Very attentive staff, very safe organised car parking.bug bedroom.
Best spare ribs I have had and very good breakfast
For such a large room the television was very small
Buildings and rooms were very attractively decorated and well cleaned. Good curtains on windows on tall windows, oscillating fan in the room for cooler air and with the bathroom for circulation. Good space for walking and keeping luggage and even light exercise. Reception/breakfast area very nice indoor/outdoor facility. Staff were accommodating and friendly. Good location for walking to the waterfront (D-Day museum in closest as well as parks). Not too far from the Mayville High School bus stop […]. Had the continental breakfast and enjoyed eating it outside.
The property address wasn’t the clearest and we got a bit turned around walking to or from the bus stop the first few times. The hotel is actually a collection of buildings very near each other - it’s that we didn’t like it, it was just a little unclear when first arriving.
I was a
Cozy and perfect
N/a
Absolutely lovely, the decor, the room. Breakfast was excellent, still plenty of choice despite us going down towards the end of service. Staff were great.
Le calme du quartier et le confort de la chambre
Sehr ruhige Lage in der Nähe des Southsea Beach
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Such a lovely hotel, rooms were big and clean - staff were very friendly and genuinely helpful. We had dinner in the garden and the food was spot on. It's so near everything too. Highly recommend.
The Hotel was quaint and the room great. Very clean. Service superb and continental breakfast great. We are si nee well and it was very good.
Schönes und grosses, gemütliches Zimmer. Bequemes Bett. Reservierter Parkplatz.
Frühstück nur bis 09:00 Uhr. Trotz kühlen Temperaturen wurde das Zimmer nicht geheizt.
Fenster aus Milchglas
Ruhige Lage in der Nähe vom Meer
Das Bad hatte Fenster, die nicht dicht waren, und es zog sehr. Dadurch war es kalt. Die Dusche wirkte etwas alt und heruntergekommen. Es gab keinen Spiegel im Bad, der Vergrößerungs-Spiegel war auf einer Seite zerbrochen. Es gab kaum Ablagefläche. Der Schrank im Zimmer war zu klein und ließ sich nicht gut schließen und wirkte eher klapprig. Der Parkplatz kostet 15 Pfund/ Tag, was für einen open Air Parkplatz recht viel ist.
The breakfast room was very convenient.
It's too bad the hotel can't afford a renovation to make it feel less "tired". Although that has a certain kind of bygone era charm to it.
We booked a King Size room direct with the Florence Hotel. However, when we arrived, we were given a room in the adjacent Somerset Hotel, which does not have a restaurant, and, breakfast is served in the Florence Hotel only. We did not fancy crossing the road if it rained and it is easier to dine in the hotel you are staying. I for a room change to be told that there are no King Size rooms in the Florence Hotel, which doesn’t make sense when I was able to book a King Size room in the Florence Hotel in the first place. We transferred to a double room in the Florence Hotel, which was the hotel we booked. No offer of a reimbursement of the difference in room prices, despite being clearly deceived at the time of booking our stay. Be warned, when booking the Florence Hotel you may find yourself in the Somerset or another of their hotels annexed nearby. I would not describe either the Florence or the Somerset as Boutique; they were not highly stylized or had any unique theme. Yes, our room was clean and serviced every day, no different to any other hotel. We found it very strange that we could not book our drinks and meals to our room. Guests were told to pay by cash or card on the basis the ‘system was down.’ Breakfast was self-service, with melons and yoghurt served in pre filled pots. Cereals also available. The hotel reception forms part of the restaurant, with a small bar located behind. The Reception desk is manned by members of staff who also double up in the restaurant. In the evenings one person was manning the reception, bar and restaurant. As you can guess one person cannot be in three places at once, thus delaying table service. Perhaps the Boutique theme is waiting for service! We did inform our server of my wife’s intolerance, but he did not identify those meals my wife should avoid, so she had fish and chips. I had the stuffed pepper which was excellent. The next evening, we shared a Pizza, which took forty minutes to order and arrive because the server was manning three jobs. Ridiculous. It arrived burnt but after such a wait we ait what we could, mainly the side of chips We couldn’t really complain, because the server/receptionist/bar person was overworked, managing the reception (not just incoming guests but the telephone), bar and restaurant. manage the telephone and other diners. In any event, how could any self-respecting chef serve a burnt a burnt Pizza? Not really luxury. The restaurant toilets were a disgrace, two unisex cubicles which had not seen a cleaner all day… The photos were not taken late in the evening but at seven o’clock. Sorry Florence Hotel, but the bad points really overweighed by the good.
Stayed for one night prior to taking a ferry to France. Hotel has a nice location that is within walking distance to many interesting places (coast, D-Day museum etc) or a very short drive to others (Gunwharf Quays, the Naval Dockyards). I would recommend reserving parking prior to arriving as it is limited. It is only £10/night and puts you right outside the hotel. Convenient especially with luggage.
Our room was a Superior Superking Room with Shower (room eight). Spacious, nicely appointed and private. Breakfast was plentiful, however, at busy times some items such as scrambled eggs can run out and the wait can be unnecessarily long. They should be better prepared for this as they know the overnight guest numbers. Our server Mirella at breakfast was engaging and attentive. Overall a very pleasant stay and would not hesitate to stay again.
First time coming to Portsmouth and after the amazing experience I've had. This place will be my new solo trip spot! From the second we arrived the staff were extremely friendly. There are options for parking to be reserved and if you have an electric vehicle there are charging points all down the road. The room was as beautiful as seen online with everything you could need. Cleanliness is a big thing for me and can make or break my stay. This place was pristine. We stayed for breakfast and it was the best choice we made. The food was fantastic quality and a lovely selection. The stand out part of my trip was the staff. Molly was so kind and chatty. From sharing books and coming over for a morning chat, she made my trip feel so special. Thank you to all the team for my stay. Going somewhere new is always alittle scary as a solo traveler but this place makes you feel at home. If your thinking of booking all I can say is do it!
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