Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Friendly and helpful staff
Cons:
Limited breakfast room
Fireplace not operational in some rooms

Categories

Cleanliness
9.3
Guests frequently praise the cleanliness of the rooms and the entire property.
Service
9.8
Staff are described as friendly and attentive, positively impacting the experience.
Location
9.3
Ideal location noted by guests, being close to attractions while maintaining a peaceful atmosphere.
Room Quality
9.3
Rooms are generally well-maintained, clean, and enjoyable, with good amenities.
Amenities
8.8
Some small issues noted, such as the fireplace and a lack of breakfast space.
Value for Money
9.3
Value perceived as high, especially for pet-friendly accommodations.
Food and Beverage
9
Breakfast is good but some guests pointed out room for improvement, like the need for bacon.
Overall Experience
9.6
Overall strong positive feedback, reflecting high satisfaction among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Mountain Views and Riverfront Relaxation

Scenic Outdoor Amenities: Enjoy a seasonal outdoor pool and a cozy fire pit with rocking chairs overlooking Little Pigeon River.

Deluxe Room Features: Indulge in rooms with flat-screen TVs, private balconies, and serene river views.

Convenient Location: Just steps away from Dolly Parton's Stampede and minutes from popular attractions like Dollywood Theme Park.

Immerse yourself in the beauty of the Smoky Mountains at Twin Mountain Inn & Suites. Book now for a memorable stay!

Important information:

Please note, parking is limited to 1 space per reservation. Oversize vehicles/trailers cannot be accommodated.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 3366 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9
Overall Experience: 9.6
J
Joyce • solo_traveller • us
9
Pros:

Rooms was really clean staff was so nice ,Also had a very good breakfast

Cons:

Coffee pot in room to small

2026-07-04 • via Nuitee
C
Cheri • extended_group • us
10
I will be booking my next stay at Twin Mountain Inn and Suites! Perfect place to stay at.
Pros:

I loved the river view! We saw so much wildlife! Everything was so clean! The breakfast was delicious and we had a lots of choices. Great parking.

Cons:

I have no complaints!

2026-07-04 • via Nuitee
M
Monica • family_with_children • us
8
2026-07-04 • via Nuitee
B
Broll • solo_traveller • us
10
Pros:

The room was perfect 👌 and perfect location

2026-07-03 • via Nuitee
K
Kira • solo_traveller • us
10
2026-07-03 • via Nuitee
K
Karen • couple • us
10
2026-07-02 • via Nuitee
J
John • solo_traveller • us
6
2026-07-02 • via Nuitee
J
Jamie • solo_traveller • us
10
Pros:

The room was very clean. The property was well kept. The staff was friendly. The pool was clean. The view was nice.

2026-07-02 • via Nuitee
J
Joe • family_with_children • us
7
2026-07-01 • via Nuitee
H
Heather • couple • us
10
Perfect for Pigeon Forge
Pros:

It was conveniently located and very clean.

2026-07-01 • via Nuitee
L
lisa • couple • us
10
2026-07-01 • via Nuitee
D
David • couple • us
8
A comfortable, convenient place to spend a night on the way to Smoky Mountains National Park
Pros:

There is ample parking, and the check-in process was easy. The room was very clean and spacious. The balcony overlooking the stream was wonderful and we saw blue heron, ducks, geese, and woodchucks in and around the stream.

Cons:

There's only one elevator, and it can be slow. Breakfast was underwhelming; next time I think I'd walk to explore an area breakfast joint. There wasn't a blackout curtain on the door to the balcony, so the morning light came in nice and bright. The spa tub was out in the open in the living area (this was fine for us, but should be noted for others).

2026-06-30 • via Nuitee
J
Jacqueline • extended_group • gb
10
Excellent stay.
Pros:

Location on the edge of Pigeon Forge. View from room balcony overlooking the river. Comfortable beds and good bathroom facilities. Conveniently located to explore the Smoky Mountains and visit Dollywood.

2026-06-30 • via Nuitee
E
Elizabeth • family_with_children • us
9
Lovely, peaceful stay on the river
Pros:

This hotel is located right on the river, but still close to all the main attractions in Pigeon Forge. It was surprisingly quiet and the location was pretty. My son and I loved sitting on the balcony, watching all the animals on the river. The pool area and fire pit was also a nice place to relax in the afternoon/evening. The free breakfast was good.

Cons:

There is a honeycomb shade on the balcony door and it lets in a ton of light in the morning. The room is fairly bright at 6:30 am, which made it tough to sleep in.

2026-06-30 • via Nuitee
M
Mitchell • solo_traveller • us
8
Pros:

Great place

2026-06-30 • via Nuitee
K
Kevin • extended_group • us
10
Pros:

Good location to near by attractions. Breakfast was good for the value and rooms were clean and maintained.

2026-06-29 • via Nuitee
S
Sara • family_with_children • us
10
Great value, great staff, great location!
Pros:

The view from the balcony was great! The location was also good and close but just far away enough from the main populated areas.

Cons:

Nothing! Everything was great in my opinion!

2026-06-29 • via Nuitee
R
Randy • couple • us
10
was fantastic We Love twin mountains thank you so much see you next year.
Pros:

property was very clean well groomed, eating area very clean well done.

Cons:

wish there was a little more handicap parking in the garage area. But was good and enough for everyone.

2026-06-29 • via Nuitee
W
Wilbur • couple • us
10
2026-06-28 • via Nuitee
E
Emily • solo_traveller • us
10
Pros:

Amazing value. Pool is open 24/7. The balcony is cute and has lots of wildlife.

Cons:

N/a

2026-06-27 • via Nuitee