Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Friendly and helpful staff
Cons:
Limited breakfast room
Fireplace not operational in some rooms

Categories

Cleanliness
9.3
Guests frequently praise the cleanliness of the rooms and the entire property.
Service
9.8
Staff are described as friendly and attentive, positively impacting the experience.
Location
9.3
Ideal location noted by guests, being close to attractions while maintaining a peaceful atmosphere.
Room Quality
9.3
Rooms are generally well-maintained, clean, and enjoyable, with good amenities.
Amenities
8.8
Some small issues noted, such as the fireplace and a lack of breakfast space.
Value for Money
9.3
Value perceived as high, especially for pet-friendly accommodations.
Food and Beverage
9
Breakfast is good but some guests pointed out room for improvement, like the need for bacon.
Overall Experience
9.6
Overall strong positive feedback, reflecting high satisfaction among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Mountain Views and Riverfront Relaxation

Scenic Outdoor Amenities: Enjoy a seasonal outdoor pool and a cozy fire pit with rocking chairs overlooking Little Pigeon River.

Deluxe Room Features: Indulge in rooms with flat-screen TVs, private balconies, and serene river views.

Convenient Location: Just steps away from Dolly Parton's Stampede and minutes from popular attractions like Dollywood Theme Park.

Immerse yourself in the beauty of the Smoky Mountains at Twin Mountain Inn & Suites. Book now for a memorable stay!

Important information:

Please note, parking is limited to 1 space per reservation. Oversize vehicles/trailers cannot be accommodated.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 3391 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9
Overall Experience: 9.6
R
Rhonda couple us
10
2026-07-25 via Nuitee
K
Kelli family_with_children us
10
2026-07-25 via Nuitee
L
Linda solo_traveller us
10
Pros:

Loved the balcony view of the river. Very relaxing

Cons:

Nothing I didn't like

2026-07-25 via Nuitee
L
Larry couple us
10
Pros:

Very clean

Cons:

No complaints

2026-07-24 via Nuitee
J
Johannes solo_traveller nl
9
Roadtrip
Pros:

Great location near Dolly Parton's stampede

Cons:

N/a

2026-07-24 via Nuitee
T
Tammy couple us
10
Incredible stay! We will stay again.
Pros:

My son and I love this property. The location is incredible. We enjoyed going out on our balcony and watching the ducks and geese on the river. The staff is incredible and very friendly. They are very helpful and take pride in their work.

Cons:

I have no answer for this. There wasn’t one thing about the property that we did not like.

2026-07-23 via Nuitee
A
Alex solo_traveller us
10
2026-07-23 via Nuitee
D
Deborah family_with_children us
10
Was one of the best vacations ever.
Pros:

The location was great, the staff was so nice and we loved sitting out in the balcony and enjoying the ducks. It was a perfect vacation

2026-07-23 via Nuitee
L
Louise couple us
10
Wonderful place to stay balcony watching ducks incredible will be staying ago
Pros:

The staff was amazing and gave me everything I needed that I asked for each day I stayed the room was made and the trash was taken out exceptional

Cons:

Nothing

2026-07-22 via Nuitee
T
Taylor family_with_children us
10
Great location, friendly staff and view was great
Pros:

Great location, all rooms were balcony view to the river. Nice big size room.

Cons:

The floors definitely need shampooed. Left our feet black

2026-07-20 via Nuitee
B
Betty family_with_children us
10
2026-07-20 via Nuitee
C
Cindi couple us
9
Great stay away from the chaos
Pros:

Rooms are clean, comfortable and very large!

Cons:

Nothing

2026-07-20 via Nuitee
L
Lamborn solo_traveller us
10
2026-07-20 via Nuitee
B
Bohnsack solo_traveller us
9
2026-07-20 via Nuitee
S
Stephen couple us
7
Pros:

The balcony was great. Room was nice and clean.

Cons:

Bed was very uncomfortable!!!!

2026-07-17 via Nuitee
R
Rice couple us
8
2026-07-16 via Nuitee
P
Patti solo_traveller us
8
2026-07-14 via Nuitee
T
TrixieRaven solo_traveller us
8
Pros:

The location was good. Staff was courteous.

2026-07-13 via Nuitee
D
Duane couple us
9
2026-07-13 via Nuitee
R
Rhonda family_with_children us
10
Amazing
Pros:

Everything

Cons:

I loved it all

2026-07-12 via Nuitee