Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and pleasant environment
Friendly and helpful staff
Cons:
Limited breakfast room
Fireplace not operational in some rooms

Categories

Cleanliness
9.3
Guests frequently praise the cleanliness of the rooms and the entire property.
Service
9.8
Staff are described as friendly and attentive, positively impacting the experience.
Location
9.3
Ideal location noted by guests, being close to attractions while maintaining a peaceful atmosphere.
Room Quality
9.3
Rooms are generally well-maintained, clean, and enjoyable, with good amenities.
Amenities
8.8
Some small issues noted, such as the fireplace and a lack of breakfast space.
Value for Money
9.3
Value perceived as high, especially for pet-friendly accommodations.
Food and Beverage
9
Breakfast is good but some guests pointed out room for improvement, like the need for bacon.
Overall Experience
9.6
Overall strong positive feedback, reflecting high satisfaction among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:13

Property Description

Mountain Views and Riverfront Relaxation

Scenic Outdoor Amenities: Enjoy a seasonal outdoor pool and a cozy fire pit with rocking chairs overlooking Little Pigeon River.

Deluxe Room Features: Indulge in rooms with flat-screen TVs, private balconies, and serene river views.

Convenient Location: Just steps away from Dolly Parton's Stampede and minutes from popular attractions like Dollywood Theme Park.

Immerse yourself in the beauty of the Smoky Mountains at Twin Mountain Inn & Suites. Book now for a memorable stay!

Important information:

Please note, parking is limited to 1 space per reservation. Oversize vehicles/trailers cannot be accommodated.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.3
Based on 3330 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9
Overall Experience: 9.6
V
Victoria • couple • us
10
Pros:

The room was very clean

2026-06-14 • via Nuitee
C
Christy • couple • us
10
2026-06-13 • via Nuitee
J
Julie • couple • us
4
Would not stay here again
Pros:

Next to the river

Cons:

The bed was very uncomfortable

2026-06-13 • via Nuitee
A
Amanda • solo_traveller • us
8
Clean and great location.
Pros:

The rooms and facilities were clean and staff was very friendly and helpful. Easy check in and out. Breakfast had a wide variety and fresh.

Cons:

Beds weren't exactly that comfortable and we're a bit too stiff for my preference.

2026-06-12 • via Nuitee
R
Ron • couple • us
9
Came for the quilt convention. Had a very nice stay in Pigeon Forge.
Pros:

Location and the views from the balcony. Loved watching the ducks and geese.

Cons:

Every thing was great.

2026-06-11 • via Nuitee
B
Bill • family_with_children • us
9
Creek, ducks, geese and so on
Pros:

Had very good and comfortable beds and rooms very clean. Love the balcony over the creek with ducks, geese, and cranes. Very peaceful. I'm impressed with the fact that the staff sweeps down the walls outside and on balcony of cobwebs and dirt. Takes the extra effort to keep the hotel very presentable. Good breakfast. Price is reasonable considering the way things are right now.

Cons:

Was given a room on the 5th floor which, would probably would be ok for some but, I rather be on 2nd or 3rd floor. Closer to the ground to enjoy the creek and animals and feel more in nature. I ask for another room on those floors and the staff was nice enough to accommodate me. Other than that, there wasn't anything else that I didn't like.

2026-06-11 • via Nuitee
S
Sean • solo_traveller • us
10
Pros:

Loved the location

Cons:

Nothing

2026-06-10 • via Nuitee
T
Tetiana • solo_traveller • ua
10
2026-06-10 • via Nuitee
K
Kay • couple • us
10
A very welcoming stay -- want to come back again == very soon.
Pros:

Staff, Room, Breakfast, - everything was wonderful. Looing forward to coming back soon.

Cons:

Breakfast was a little crowded -- butl liveable. Our view was wonderful. Great time.

2026-06-09 • via Nuitee
H
Heather • family_with_children • us
10
We had a wonderful week stay here. Location was perfect for us and we all felt comfortable here. Staff was great as was
Pros:

Being on the creek and location.

2026-06-09 • via Nuitee
R
Richard • couple • us
10
Would definitely stay again if in the area. Top notch hotel.
Pros:

So very clean. They were always wiping things down including cobwebs from outside buildings. Staff was ALWAYS friendly, pleasant and helpful.

Cons:

Absolutely no complaints.

2026-06-08 • via Nuitee
S
Stephen • solo_traveller • us
10
Great stay
Pros:

Location, very quiet

Cons:

Nothing

2026-06-08 • via Nuitee
D
Danny • solo_traveller • us
10
Pros:

This was our third stay at Twin mountain Inn & suites. The rooms are large and the beds are very comfortable. The entire facility is top notch. We like the fact that the hotel is off the parkway on river road in a quiet location.

Cons:

There is nothing we didn't like about the Hotel.

2026-06-06 • via Nuitee
D
Debbie l Johnson • solo_traveller • us
10
Pros:

The staff were very good and the balcony was beautiful and the wild birds were assume!!! We will be back soon.

2026-06-05 • via Nuitee
K
Kimberly • couple • us
10
It was the most peaceful, relaxing stay I have had in a long time
Pros:

Friendly clean and the view was amazing

Cons:

N/A

2026-06-05 • via Nuitee
S
Scaggs • couple • us
10
If you’re seeing this, thank you for saving our vacation.
Pros:

Clean rooms and friendly staff!

Cons:

N/A

2026-06-04 • via Nuitee
J
John • family_with_children • us
10
Perfect stay in Pigeon Forge
Pros:

great location. very clean. nice views of river from balcony. good breakfast

Cons:

everything was good

2026-06-03 • via Nuitee
T
Tim • couple • us
10
Pros:

The Room - Over all the room was absolutely the best part of our stay. It was because of the view of the river. The room was very clean, and it had a lot of room.

Cons:

Nothing, the hotel was clean and they went above and beyond to make sure our stay was enjoyable and stress free. I would recommend this hotel to anyone.

2026-06-03 • via Nuitee
L
LISA • solo_traveller • us
10
2026-05-31 • via Nuitee
S
Shell • solo_traveller • us
10
2026-05-31 • via Nuitee