Gibsons Garden Hotel

Staff was super friendly. Swimming pool and hot tab was very clean. There were free coffee, fruit juice, muffins and fruits in the morning. Overall, awesome stay!!

We love the Japanese Garden in the courtyard. The beds are very comfortable and the bathroom is very clean.

Wir hatten ein sehr großes Zimmer mit sehr guter Ausstattung. Obwohl das Zimmer zur Straße ging, war es ruhig. Einen Balkon hatten wir auch.

Biker friendly

We were informed that our room was ready and were given key cards at check-in. However, when we opened the door to what was supposed to be our room, we discovered that it was already occupied by another guest who was sleeping inside.

This was an extremely shocking and uncomfortable situation for both us and the guest whose privacy was violated. Such a mistake should never happen in a hotel, as it raises serious concerns about guest safety, privacy, and staff procedures.

When we returned to the front desk to report the issue and request a different room, the evening receptionist did not apologize for the mistake. Instead, she responded sarcastically, saying, "I can check whether there are other people in the next room." We replied, "Yes, please do." Afterward, she sarcastically added, "You're welcome."

This attitude was highly unprofessional and made an already unacceptable situation even worse. Not only were we given access to an occupied room, but our concerns were met with sarcasm rather than an apology or any effort to make things right.

Despite the severity of the error and the inconvenience caused, we were not offered any form of compensation, discount, or goodwill gesture.

In our opinion, this is an inexcusable mistake that should be taken very seriously. We expect management to review this incident, address the staff's conduct, and consider appropriate compensation for the distress and inconvenience caused.

I love the beautiful small garden it’s so fancy and peaceful, also I like swimming pool with a cozy hot tub and Sunna.
Staffs are nice and lovely ❤️

The Gibsons Garden Hotel was an invaluable partner during the five-month production of our TV Show, Murder in a Small Town. From the very beginning, their team provided outstanding service, flexibility, and genuine hospitality that helped make our time on the Sunshine Coast a success.

Working in television production means dealing with constantly changing schedules, last-minute requests, and unexpected challenges. The staff at Gibsons Garden Hotel handled it all with professionalism, efficiency, and a positive attitude. Whether we needed urgent bookings, room adjustments, or accommodations for our ever-evolving crew requirements, they were always ready to help and consistently went above and beyond to make things work.

Their kindness, responsiveness, and willingness to accommodate our needs made a demanding production schedule significantly easier to manage. Our cast and crew always felt welcomed, supported, and appreciated.

On behalf of everyone involved with Murder in a Small Town, thank you to the entire Gibsons Garden Hotel team. Your exceptional service, dedication, and hospitality did not go unnoticed, and we highly recommend the hotel to anyone visiting Gibsons, whether for business, production work, or leisure travel.

Great stay, very comfortable bed & super friendly staff!

Clean

Close to the ferry, ideal for a quick trip from the mainland. We swam every day and it was quiet so we had a private pool and hot tub. The garden is so lovely, it is well maintained. Staff is friendly. We stayed in the executive suite which has nice wooden floors mostly, a full kitchen, king bed, dining table, couch, etc. very spacious. I would stay at Gibsons Garden hotel again.

Location, room and breakfast grab and go were very good

Beautiful garden. Bed was comfortable. Room was reasonably clean. The one woman on duty at check in was busy, but kind and pleasant. I really must compliment her.

The garden