Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service from the staff.
Great location near the center.
Cons:
Mold found in some areas.
Issues with noise from rooms.

Categories

Cleanliness
8.48
Satisfied with the cleanliness in most rooms, though a review mentioned mold.
Service
9.95
Many reviews praised helpful staff, especially Peter, for their exceptional service.
Location
9.49
Guests appreciated the location being very close to the center.
Room Quality
8.44
Rooms were generally comfortable and spacious with some comfort issues noted.
Amenities
8.47
Amenities were decent, though there were some issues with the refrigerator and WiFi.
Value for Money
9.43
Perceived as great value, considering the location and service offered.
Food and Beverage
8.98
Breakfast was appreciated, but some guests felt it could be improved.
Overall Experience
9.55
Overall, guests enjoyed their stay and felt well cared for.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:50

Property Description

Luxurious Accommodation with Free WiFi
Located strategically in Hanoi, Hotel Royal offers elegant rooms with Victorian-inspired decor. Enjoy free WiFi, smart TV, and other modern amenities. The 24-hour front desk ensures your needs are met promptly.

Convenient Location
Explore Hanoi with ease as the hotel is near major attractions like Old City Gate and Ngoc Son Temple. Dong Xuan Market is a short walk away. Need to catch a flight? Noi Bai International Airport is just a 21 km drive.

Exceptional Services
Let our friendly staff enhance your stay with services like bicycle/car rentals, tour arrangements, and more. Relax with a heated shower, and rest assured with our in-room safe. Book now for a memorable experience at Hanoi Hotel Royal.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Location

Guest Reviews

9.1
Based on 1413 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.55
L
Leire • solo_traveller • es
7
Pros:

Lo mejor, la amabilidad del personal y el desayuno

Cons:

El aire acondicionado de la habitación era muy flojo

2026-08-22 • via Nuitee
I
Ioana • solo_traveller • ro
10
2026-08-22 • via Nuitee
C
Cristina • extended_group • es
10
2026-08-22 • via Nuitee
R
Rufus • solo_traveller • gb
10
Pros:

Beautiful spacious rooms, friendly and kind staff (even when I was grumpy and tired), nice breakfast, great location!

2026-08-21 • via Nuitee
V
Van Duc • couple • au
9
2026-08-21 • via Nuitee
世傑 • extended_group • tw
10
老闆人很好
Pros:

很棒

Cons:

No

2026-08-20 • via Nuitee
R
Rowland • couple • au
10
Nice staff. Great location and good breakfast
Pros:

Very good location and nice staff, enjoyed our stay and would recommend to others. Fast internet and good aircon. We enjoyed our stay here ✈️❤️

2026-08-20 • via Nuitee
I
Ivey • family_with_children • us
10
Very comfortable, would definitely stay again!
Pros:

Very friendly and accommodating staff, super comfortable beds, cute balcony in the alley, good breakfast

2026-08-19 • via Nuitee
H
Herrera • solo_traveller • cl
10
Pros:

everything was amazing, beds, shower, amazing breakfast, best host ever, so attentive and kind

Cons:

everything was perfect !

2026-08-18 • via Nuitee
H
Hana • family_with_children • jp
9
Great choice.
2026-08-17 • via Nuitee
S
Serena • extended_group • it
8
Pros:

The host was incredibly kind and helpful. The Western-style breakfast was simple but tasty, with plenty of fresh fruit. Overall, a very pleasant stay.

Cons:

They could pay a little more attention to the cleanliness of the rooms, but overall the property is pleasant and we still had a positive stay.

2026-08-16 • via Nuitee
H
Harjit • solo_traveller • gb
7
Pros:

Breakfast and the chef

Cons:

Manager attitude

2026-08-13 • via Nuitee
T
TAN • solo_traveller • cn
10
2026-08-11 • via Nuitee
K
kazimi • family_with_children • be
5
Cons:

room was small no bed for my kid

2026-08-10 • via Nuitee
I
Inés • family_with_children • fr
8
C’est une bonne adresse, mais bien tout cadrer à votre arrivée.
Pros:

C’est un bon rapport qualité prix, les équipements sont bien et c’est propre. Le petit déjeuner est très correct.

Cons:

Être vigilant sur la conformité de votre réservation et la réalité du service proposé.
Nous avions réservé une chambre familiale, et ils nous ont donné deux chambres distinctes. Puis ils nous ont demandé de payer le supplément car nous avions soi-disant demandé deux chambres. Nous avions pensé être surclassé tout simplement. La discussion a duré 15 minutes avec visionnage de la vidéo de notre arrivée et de notre échange avec la personne qui nous a donné les chambres. Et nous avons fini par avoir gain de cause.

2026-08-10 • via Nuitee
L
Loretta • solo_traveller • ma
8
Pros:

Il gestore è stato gentilissimo assistendoci in tutto il necessario.

2026-08-10 • via Nuitee
F
Fabien • family_with_children • fr
9
Le personnel nous a donné de bons conseil et toujours là pour répondre aux questions
Pros:

Très bon emplacement dans le vieux quartier
L’accueil du personnel
Le petit déjeuner copieux

2026-08-10 • via Nuitee
D
Do Thi • family_with_children • jp
10
2026-08-09 • via Nuitee
Y
YA SHAN • solo_traveller • tw
9
Pros:

除了房間冷房較慢些，睡覺我必須帶耳塞之外，其餘都非常好，超出我預期早餐相當豐富，房間很乾淨而且床睡起來很舒服，這裡地理位置優秀。

2026-08-09 • via Nuitee
J
Juan • solo_traveller • es
9
Pros:

Cómodo y céntrico.Buen desayuno

Cons:

No tiene piscina y hay que pagar un 3% adicional si quieres pagar la habitación con tarjeta. Éramos tres viajeros y solicitamos previamente una habitación con 3 camas pero nos pusieron una habitación con dos camas dobles.

2026-08-09 • via Nuitee