Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service from the staff.
Great location near the center.
Cons:
Mold found in some areas.
Issues with noise from rooms.

Categories

Cleanliness
8.48
Satisfied with the cleanliness in most rooms, though a review mentioned mold.
Service
9.95
Many reviews praised helpful staff, especially Peter, for their exceptional service.
Location
9.49
Guests appreciated the location being very close to the center.
Room Quality
8.44
Rooms were generally comfortable and spacious with some comfort issues noted.
Amenities
8.47
Amenities were decent, though there were some issues with the refrigerator and WiFi.
Value for Money
9.43
Perceived as great value, considering the location and service offered.
Food and Beverage
8.98
Breakfast was appreciated, but some guests felt it could be improved.
Overall Experience
9.55
Overall, guests enjoyed their stay and felt well cared for.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:50

Property Description

Luxurious Accommodation with Free WiFi
Located strategically in Hanoi, Hotel Royal offers elegant rooms with Victorian-inspired decor. Enjoy free WiFi, smart TV, and other modern amenities. The 24-hour front desk ensures your needs are met promptly.

Convenient Location
Explore Hanoi with ease as the hotel is near major attractions like Old City Gate and Ngoc Son Temple. Dong Xuan Market is a short walk away. Need to catch a flight? Noi Bai International Airport is just a 21 km drive.

Exceptional Services
Let our friendly staff enhance your stay with services like bicycle/car rentals, tour arrangements, and more. Relax with a heated shower, and rest assured with our in-room safe. Book now for a memorable experience at Hanoi Hotel Royal.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 9 years old to 17 years old stay for VND 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1390 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.55
J
Julie • extended_group • re
7
Correct
Pros:

Bon rapport qualité
Nous sommes restés 1 seule nuit
Le petit déjeuner en tek away

Cons:

Équipement assez ancien
La Clim qui a mit plus de 1h avant de fonctionner (il fesai extrêmement chaud avant)
Chambre très étroite pour 3 personnes

2026-07-25 • via Nuitee
I
Igor • family_with_children • ca
8
Pros:

Very pretty, good location, good staff…

2026-07-25 • via Nuitee
E
Ethan • extended_group • au
8
2026-07-24 • via Nuitee
J
Jan Robert • solo_traveller • de
10
Pros:

Ein sehr schöner Hotel. Ich könnte mich gut ausruhen. Ich bin sehr dankbar für die Fürsorge vom Personal. Sehr sauber. Ein sehr gemütliches und schönes Hotel!

Cons:

Alles war perfekt

2026-07-23 • via Nuitee
E
Evita • extended_group • lv
10
2026-07-20 • via Nuitee
S
Séverine • solo_traveller • fr
10
2026-07-18 • via Nuitee
Y
Yago • extended_group • es
10
2026-07-18 • via Nuitee
S
Stefan • family_with_children • de
8
Ein guter Start in unsere Reise mit nettem Empfang
Pros:

Gute Lage zur Altstadt

Cons:

Allgemeine Zustand kommt ins Alter, aber für Hanoi dennoch ok

2026-07-17 • via Nuitee
C
Coralie • solo_traveller • fr
7
Bon emplacement
Pros:

Emplacement et rapport qualité prix

Cons:

Lit très moyen

2026-07-15 • via Nuitee
A
aude • family_with_children • fr
7
Bon séjour
Pros:

Emplacement
Aide du personnel

Cons:

Vieillissant
Le personnel qui met une note à la place sur l’une des nuitées

2026-07-13 • via Nuitee
A
aude • family_with_children • fr
10
2026-07-13 • via Nuitee
A
aude • family_with_children • fr
10
2026-07-13 • via Nuitee
M
Maaike • solo_traveller • nl
8
Pros:

Zeer vriendelijke hoteleigenaar. Lekker ontbijt. Er staat van alles klaar, zoals divers fruit, yoghurt, brood etc. Daarnaast kun je kiezen uit diverse ontbijtjes die vers worden bereid.
Eigenaar hielp ons met bustickets naar Sapa en begeleidde ons naar de bus op de hoek van de straat.
Tevens perfecte locatie, aan de rand van Old Quarter en geen rumour van de straat.

2026-07-12 • via Nuitee
C
chen-hsuan • extended_group • tw
10
2026-07-12 • via Nuitee
C
chen-hsuan • extended_group • tw
10
Pros:

食物好吃，可單點河粉和套餐，水果也都香甜好吃，服務人員態度很好，半夜到的時候還願意到門口接我們，性價比高的一間飯店

2026-07-12 • via Nuitee
M
Maksim • solo_traveller • ru
10
2026-07-11 • via Nuitee
P
Paul • extended_group • gb
10
2026-07-10 • via Nuitee
P
Paul • extended_group • gb
10
2026-07-10 • via Nuitee
S
Senén • solo_traveller • es
8
2026-07-08 • via Nuitee
V
Victoria • solo_traveller • nz
8
Pros:

Excellent location
Staff were friendly, clean and amazing breakfast!

Cons:

Was older that on photos, some wallpaper peeling off and needs fresh coat of paint

2026-07-08 • via Nuitee