Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service from the staff.
Great location near the center.
Cons:
Mold found in some areas.
Issues with noise from rooms.

Categories

Cleanliness
8.48
Satisfied with the cleanliness in most rooms, though a review mentioned mold.
Service
9.95
Many reviews praised helpful staff, especially Peter, for their exceptional service.
Location
9.49
Guests appreciated the location being very close to the center.
Room Quality
8.44
Rooms were generally comfortable and spacious with some comfort issues noted.
Amenities
8.47
Amenities were decent, though there were some issues with the refrigerator and WiFi.
Value for Money
9.43
Perceived as great value, considering the location and service offered.
Food and Beverage
8.98
Breakfast was appreciated, but some guests felt it could be improved.
Overall Experience
9.55
Overall, guests enjoyed their stay and felt well cared for.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:50

Property Description

Luxurious Accommodation with Free WiFi
Located strategically in Hanoi, Hotel Royal offers elegant rooms with Victorian-inspired decor. Enjoy free WiFi, smart TV, and other modern amenities. The 24-hour front desk ensures your needs are met promptly.

Convenient Location
Explore Hanoi with ease as the hotel is near major attractions like Old City Gate and Ngoc Son Temple. Dong Xuan Market is a short walk away. Need to catch a flight? Noi Bai International Airport is just a 21 km drive.

Exceptional Services
Let our friendly staff enhance your stay with services like bicycle/car rentals, tour arrangements, and more. Relax with a heated shower, and rest assured with our in-room safe. Book now for a memorable experience at Hanoi Hotel Royal.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Location

Guest Reviews

9.1
Based on 1434 reviews
Cleanliness: 8.48
Service: 9.95
Location: 9.49
Room Quality: 8.44
Amenities: 8.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.55
S
Silwerblaar • solo_traveller • au
9
2026-09-19 • via Nuitee
A
Antonio Matheus • solo_traveller • au
9
2026-09-19 • via Nuitee
F
Florian Klaus • solo_traveller • de
8
Pros:

Super Frühstück! Super Personal.

Cons:

Ausstattung etwas in die Jahre gekommen.

2026-09-19 • via Nuitee
F
fabrice • couple • fr
8
2026-09-18 • via Nuitee
H
Hubert • couple • pl
10
Pros:

Bardzo przyjemny pobyt! Hotel był komfortowy, obsługa miła i pomocna, a atmosfera naprawdę świetna. Dobrze się tutaj czuliśmy i miło spędziliśmy czas. Zdecydowanie pozytywne wspomnienia!

2026-09-17 • via Nuitee
J
Jamie • couple • mx
9
Cons:

The one person staff that we met was special. There was refusal to give us a second key until after insisting multiple times, we were even asked why? We were told that if we leave the air-conditioning on when we are not there with the second key, we will be charged money. There are signs everywhere about not getting sheets or towels dirty, or we will be charged.

2026-09-17 • via Nuitee
C
chay • family_with_children • my
7
Overall, the hotel stay is ok but comparatively, the price is slightly high
Pros:

Breakfast is really good with lots of varieties and delicious, the portions are huge too. Rooms size is acceptable, reasonably clean and well kept though it's considered quite an old hotel. Location is quite center and can easily accessible to attractions by walking.

Cons:

The rooftop room is not accessible by elevator, we need to carry our luggage from the 5th floor. Also, description for rooftop room was with a balcony but it's so narrow, cannot put in a chair, it's just served more as a smoking area for smokers.

2026-09-17 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Super Hotel, direkt an der Außengrenze der Altstadt, also perfekt um Hanoi oldtown zu erkunden. Peter der Hotelmanager, war super hilfreich. Super nett und es hat alles fantastisch geklappt sehr empfehlenswertes Hotel für zwei bis vier Nächte in Hanoi

2026-09-17 • via Nuitee
F
Francisco • solo_traveller • es
10
Pros:

Es un establecimiento excelente y "Pedro" "Peter" que trabaja de recepcionista allí te ayuda con gran amabilidad, yo personalmente si alguien me dice que va a visitar Hanoi sin dudar un segundo le diría que pase sus días en este hotel. La fruta del desayuno es excelente ,las camas cómodas y encima esta genial ubicado. Yo contraté todas mis excursiones con el hotel y fueron geniales

Cons:

Sinceramente, nada,todo fue rodado

2026-09-16 • via Nuitee
ΒΙΚΥ💋 • solo_traveller • gr
8
Pros:

.

Cons:

.

2026-09-16 • via Nuitee
A
alessia • solo_traveller • it
9
2026-09-16 • via Nuitee
W
Wolfgang • solo_traveller • ch
9
Pros:

bon emplacement proche du centre

Cons:

rien

2026-09-13 • via Nuitee
C
Clotilde • solo_traveller • fr
10
Pros:

Péter a été vraiment très professionnel, d’une grande aide pour nos déplacements...Je recommande....En plus, excellent petit déj et très bonne situation

Cons:

Rien

2026-09-13 • via Nuitee
C
Carolin • couple • de
9
Super Lage, freundliches Personal, tolles Frühstück
Pros:

Die Unterkunft ist sehr zentral gelegen, der Mitarbeiter an der Rezeption ist sehr freundlich und hat uns bei allen Anliegen super weitergeholfen, das Frühstück bietet eine große und leckere Auswahl

Cons:

Die Matratzen der Betten waren wir unseren Geschmack etwas zu hart

2026-09-12 • via Nuitee
L
Leanne • solo_traveller • au
10
Fantastic location and great hotel
Pros:

Lovely rooms with 1800s flair. The bed was massive. Could sleep 6 people. 😝
Absolutely perfect location. Walking distance to many famous landmarks.
Hoan Kiem Lake, Train St, Beer St and so many restaurants and shops.
The breakfast buffet was lovely.
Staff were lovely and helpful. Even had an elevator.
Would definitely stay again.

Cons:

Nothing.
Everything was great.

2026-09-12 • via Nuitee
S
Silwerblaar • solo_traveller • au
9
Pros:

Beautiful hotel, great interior design. Attention to detail in everything. Fantastic Vietnamese coffee and the breakfast selection is even better with Vietnamese and Western options. The service is above and beyond, Peter booked transfers for is from Noi Bai airport as well as to Sapa by cabin bus, and from there to Ninh Binh. Communication is easy and stress free. Beds are comfortable, and the hotel is around the corner from Hanoi's famous Eat Streets. Close to the Old Gate, walking distance from Hoan Kiem lake..

2026-09-12 • via Nuitee
E
Elena • solo_traveller • ru
10
Pros:

Очень хороший отель в центре города. Номера чистые,завтраки хорошие. Персонал очень внимательный. Твердая 10
Рекомендую этот отель

Cons:

Нет такого

2026-09-11 • via Nuitee
N
Nicole • couple • nl
10
2026-09-11 • via Nuitee
R
RONTIKA TZEORTZETA • solo_traveller • gr
8
2026-09-11 • via Nuitee
P
Paul • couple • ch
7
2026-09-09 • via Nuitee