The Light Hotel Penang

Hotels
8.7 (1649 reviews)
Lebuh Tenggiri 2, Bandar Seberang Jaya, , Perai , my

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
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Review Highlights

Pros:
Excellent upkeep of the property
Very comfortable stay
Helpful staff
Variety of breakfast options
Cons:
Inconsistent staff service
High prices
Food temperature issues
Inadequate training for some staff

Categories

Cleanliness
8.28
The entrance and room are very clean and tidy, but there are some comments about staff managing lunch and breakfast times leading to crowded areas.
Service
9.25
Staff were consistently described as friendly and extremely helpful, with some inconsistencies noted.
Location
9.29
Good location for traveling in mainland with convenient access.
Room Quality
8.74
Rooms are comfy, but there were mentions of issues with some amenities not functioning properly.
Amenities
8.77
Facilities were well-managed, though some needed improvement such as laundry times and training for staff.
Value for Money
8.23
Price is perceived as high compared to other options, with some food items not meeting expectations.
Food and Beverage
8.28
Breakfast options are varied, but quality was inconsistent, with several comments about food temperature and tea offerings.
Overall Experience
8.75
Overall pleasant stay with some issues noted but would recommend, keeping in mind the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:41

Property Description

Luxurious Accommodation
Elegantly furnished rooms with modern amenities and stylish decor to ensure a comfortable stay.

Relaxation and Wellness
Enjoy a pampering massage at the spa, unwind at the sauna facility, or take a refreshing dip in the outdoor pool.

Dining Experience
Indulge in a variety of local and Asian dishes at the in-house restaurant and savor post-dinner drinks at the cozy bar.

To book your stay at The Light Hotel, Penang, visit our website or contact our 24-hour front desk today.

Important information:

Please note that breakfast fee applies to children between 4 to 11 years old.
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the Penang City Council has imposed a tax of MYR 3 per room per night, payable directly to the hotel upon check in. Please note that breakfast fee applies to children between 4 to 11 years old. Please be informed room bedding request are subject to room availability upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children from 1 year old to 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for MYR 50.80 per person per night when using an existing bed.
    People 1 year old and over stay for MYR 189 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1649 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.75
T
T • extended_group • my
3
Took the hotel forever to provide me with an invoice. Delay my claim from my company.
Cons:

Took the hotel forever to provide me with an invoice. Delay my claim from my company.

2026-06-18 • via Nuitee
T
Tharrshiny • solo_traveller • my
7
Very good stay,jus the toilet cud be better
Pros:

it was great and nice

Cons:

the toilet,the tiles had black stains

2026-06-17 • via Nuitee
I
Izahar • couple • my
10
2026-06-14 • via Nuitee
M
Mohd Ridza • solo_traveller • my
9
Breakfast was great, plenty of choices.
Pros:

Spacious room. Location near Sunway Carnival Mall.

Cons:

Limited parking

2026-06-11 • via Nuitee
S
SABRINA • solo_traveller • my
10
Pros:

The ambience

Cons:

My short trip

2026-06-10 • via Nuitee
S
Stephenie • family_with_children • my
10
2026-06-08 • via Nuitee
A
ARIF • couple • my
9
2026-06-08 • via Nuitee
Y
YAP • couple • my
10
Excellent location, comfortable room, and pleasant stay.
Pros:

Nice

Cons:

Location

2026-06-07 • via Nuitee
A
Aiman • solo_traveller • my
10
2026-06-06 • via Nuitee
D
Dr Azfizan • solo_traveller • my
9
2026-06-06 • via Nuitee
H
HONGYUE • couple • sg
1
Pros:

terrible

Cons:

staff

2026-06-05 • via Nuitee
K
Kas • solo_traveller • my
8
Pros:

Everything

Cons:

None

2026-06-02 • via Nuitee
M
Maslinda • solo_traveller • my
9
2026-06-02 • via Nuitee
F
Fatimatul-Zahra • family_with_children • my
8
2026-06-01 • via Nuitee
S
SANJEEV • solo_traveller • my
9
Pros:

Comfortable stay and good staff

Cons:

The sound of the safe box in the room 814 was loud and after asking the electrician to check. It still sounds until late night. I had to take out the batteries.

2026-06-01 • via Nuitee
S
Shanthini • solo_traveller • my
9
Pros:

Food, comfortable bed, nice ambience

Cons:

-

2026-06-01 • via Nuitee
N
Nurul • couple • my
10
2026-05-31 • via Nuitee
A
Aliza • solo_traveller • my
8
2026-05-31 • via Nuitee
B
Badariah • couple • my
7
NA
Pros:

Food

Cons:

Swimming pool

2026-05-31 • via Nuitee
M
Mohammad Yusro • couple • my
10
2026-05-31 • via Nuitee